Americas Knauz Lake Bluff thread

[crashnburn]

Good so far. I had the door recall and oil change a couple of weeks ago.
Got the vehicle back on the same day.
Had a loaner during the day too.

 

[TanisIndependentTraders]

No problems here. I had 24k service about 2 months ago. They also did the door recall. I think I’ve been out about 3 times this year - they also had the contractor fix the Exoshield, which was peeling off prematurely. I’ve generally been able to get an appointment right away, and the service has been done according to their estimated timeline. To be fair, other than one unplanned visit (which was addressed by a BMW Service tech), I always drop it off at the beginning of a travel week and pick it up at the end of the week, rather than waiting there for service. They’re not off-road specialists by any means (consider the location), but I think they are conscientious and capable. No complaints.

thanks for the data point!