New Year Service Overdue Bug

[slukell]

My service is due on Jan 16 and has been counting down towards that recently.

On Jan 1 I got the message "Service overdue 2175 Day"

Australia MY 23.5 on the road since December 23.

 

[Clark Kent]

@TheDocAUS So far I haven’t bothered to list my rather nondescript 1889 days, but I’m starting to feel left out, so please add me to the list.

Also a good time to remind others that haven’t read the whole thread … you can stop the reminder constantly popping up by double clicking the TRIP button on the end of the indicator stalk, but you’ll have to do this every time you start the vehicle.

Fear Of Maintenance Overdue (FOMO).
It's a real thing. Just like manflu.

 

[TheDocAUS]

TALLY (Updated)
ResponsiblyReckless 1625 days
Chook 1840 days
anti 1841 days
Itsdchz 1841 days, first US car with the pox
BrandonADV 1852 days
TahoeGren 1852 days
Pat-Ard 1868 days
Rok Dr 1869 days
Sonoranrover 1875 days
Michael H 1889 days
Chem409 1890 days
Duncan McDonald 1892 days
joejet 1894 days
Korg 1899 days
GrenADV 1901 days
Grumpy 1906 days
HeavyFoot 1915 days
pedrogb1915 days
Force Pro 1924 days
OGrid 1927 days
singlefin 1927 days
WhiteBear 1931 days, first car outside ANZ
ecohen2 1932 days
Happyoldgit 1933 days
OkGo 1937 days
NixGrenadier 1940 days
ddv 1945 days (Aug 2023)
Tergosa 1946 days
Johnb 1950 days
Fred 1950 days
Camilondo 1953 days
Znarfgh 1864 days
Jeremy966 1967 days
Ex-defender driver 1968 days
TheDocAUS 1968 days (Feb 2024)
Denis M 1975 days
MattG 1989 days
Green Gren 1903 days
TJD 1985 days
Phred 1994 days
douggie 1995 days
Glen 2007 days
Badger4x4 2007 days
Adam 2007 days
Baron van T 2009 days
gratefuldiver 2021 days
Silverjay 2022 days
Chris Hilton 2024 days
Tony H 2025 days
SaudiGR 2026 days
Landmannn 2044 days
acky 2048 days
Commodore 2057 days
NeoGTi 2057 days
Greasemonkey 2059 days
Lollo050968 2074 days
Wile E Coyote 2095 days
Dschubba 2097 days
Stu Barnes 2097 days
Manuel4x4 2106 days
Mazeman 2107 days
Tazzieman 2137 days
pipo 2149 days
Logsplitter 2150 days
Skymark 2156 days
slukell 2175 days
Emil 2190 days
bigleonski 2250 days
Ron50 2253 days
Clark Kent 2367 days
C-Mack 2458 days
mirwantandyo 2668 days

NET ZERO
Steve B, baders and Jean Mercier have no alert.

INEOS TALKS
INEOS has acknowledged the issue here.

SUMMARY
Chook gets roasted by ResponsiblyReckless at the bottom of the pile. First and only number below 1800.

72 members listed so far, from lowest to highest number of days. Plus 3 members with no alert.

 

[Znarfgh]

TALLY (Updated)
Chook 1840 days
Itsdchz 1841 days, first US car with the pox
BrandonADV 1852 days
TahoeGren 1852 days
Pat-Ard 1868 days
Rok Dr 1869 days
Sonoranrover 1875 days
Chem409 1890 days
Duncan McDonald 1892 days
joejet 1894 days
Korg 1899 days
Grumpy 1906 days
pedrogb1915 days
OGrid 1927 days
singlefin 1927 days
WhiteBear 1931 days, first car outside ANZ
ecohen2 1932 days
Happyoldgit 1933 days
OkGo 1937 days
NixGrenadier 1940 days
ddv 1945 days (Aug 2023)
Tergosa 1946 days
Fred 1950 days
Camilondo 1953 days
Jeremy966 1967 days
Ex-defender driver 1968 days
TheDocAUS 1968 days (Feb 2024)
Denis M 1975 days
MattG 1989 days
Green Gren 1903 days
TJD 1985 days
Phred 1994 days
douggie 1995 days
Glen 2007 days
Badger4x4 2007 days
Adam 2007 days
Baron van T 2009 days
Silverjay 2022 days
Chris Hilton 2024 days
Tony H 2025 days
Landmannn 2044 days
acky 2048 days
Commodore 2057 days
NeoGTi 2057 days
Greasemonkey 2059 days
Lollo050968 2074 days
Wile E Coyote 2095 days
Dschubba 2097 days
Stu Barnes 2097 days
Manuel4x4 2106 days
Mazeman 2107 days
Tazzieman 2137 days
pipo 2149 days
Logsplitter 2150 days
Skymark 2156 days
Emil 2190 days
bigleonski 2250 days
Ron50 2253 days
Clark Kent 2367 days
C-Mack 2458 days
mirwantandyo 2668 days

NET ZERO
Steve B and Jean Mercier have no alert.

INEOS TALKS
INEOS has acknowledged the issue here.

SUMMARY
Big Mack gets run over by mirwantandyo on the leaderboard, Chook is still tail-end Charlie.

61 members listed so far, from lowest to highest number of days. Only 2 members with no alert.

If I missed you tell me.

Me, 1864 days

 

[Michael H.]

Added.

Thanks for the add, though I fear I may be slightly misplaced on the leaderboard.

 

[ForcePro]

I just got my error as well.

 

[gratefuldiver]

I’ve got 2021 days.

 

[HereinDaRockies]

Having such an embarrassing bug show up on an already infuriating feature has to be causing some consternation at IA you would think? Just issuing a quick fix to get us back to the non-resettable behavior before can’t be viewed as a success. They really need to put this feature in the hands of the owner and provided some method to allow us to set/reset the reminder. At this point I’d settle for some cheap IA provided, single function ODB dongle with a switch to reset the reminder. Especially if they are not in a position to do much more comprehensive software updates but I doubt it would be that easy to implement.

It's ironic their risk-adverse strategy for warranty liability now creates an opening for plausible deniability by owners, if Ineos decides to deny warranty claim due to lack of service.

Like even if they come out with a fix, how the hell are they going to force owners to travel hours to a dealer to eliminate the erroneous service reminder?

 

[HereinDaRockies]

My service is due on Jan 16 and has been counting down towards that recently.

On Jan 1 I got the message "Service overdue 2175 Day"

Australia MY 23.5 on the road since December 23.

boom!

There are people legitimately close to a service interval, now facing this corrupted service reminder.

 

[baders]

A third person joins the elite class of no service overdue alert.

Two from Australia and 1 from Belgium.

It is totally strange. At the risk of offending the Great God of Ineos Faults, I have not had a serious problem with this car as reported by many many others. For just one instance, the HVAC works as you would expect.

 

[HereinDaRockies]

1. The "Leap Year" & Unix Bug Hypothesis​

The date 1/1/2026 is significant. It is exactly one year after the end of 2024 (a leap year).

• The Pattern: Many of these numbers are roughly divisible by 365.
• Hypothesis: The vehicle's Internal Real-Time Clock (RTC) encountered a "Year Overflow." On Jan 1, 2026, the system likely tried to reconcile its "Service Due" counter against a hardcoded "Manufactured Date." If the software doesn't recognize the year 2026 properly, it defaults to a "Total Days Since Epoch" calculation, causing every car to suddenly realize it hasn't been "serviced" since its software was first written.

---

2. The "Integer Overflow" Logic​

Notice how many values are hovering around the 2,048 mark (e.g., acky at 2,048, Commodore at 2,057).

• The Pattern: In computing, $2^{11} = 2048$.
• Hypothesis: This is a memory bit error. The "Service Counter" in these vehicles may be stored in an 11-bit or 12-bit integer. Once the clock struck 2026, the calculation for "Days since last service" exceeded the allocated memory space for that variable, causing the numbers to "wrap around" or pull random data from the next memory stack.

Analyzing the patterns will be an all nighter...

 

[TheDocAUS]

Thanks for the add, though I fear I may be slightly misplaced on the leaderboard.

You would not be the first I had to fix up. I will check after adding the new numbers.

EDIT: The master list is on page 1, and it looks correct. Sometimes other lists are not updated, except the very last one in the thread. Or did I get the number wrong?

 

[Tom Ireland]

1916 days on mine

 

[prezioson]

1940

 

[AztecGrenadier]

Great opportunity for Ineos to allow software access to 3rd parties.

I will buy whatever device that allows me to fix this issue and reset my own service reminders.

 

[Phobiac]

My Grenadier was manufactured 7/24

Service overdue 2141d

 

[AztecGrenadier]

Ineos... this software glitch is a great opportunity to team with an OBDII manufacturer. Give them access to fixing this issue and resetting the service interval reminder and they will sell thousands of units and you will not have to deal with this issue.

 

[Robt]

1890 days overdue on my 2024.

 

[RY-Journeyman]

Summary;

1. Service interval reminder date has corrupted for many if not almost all owners.

2. There is no substantial impact on the driver or vehicle functioning.

3. Double or triple pressing the stalk function button will clear the error for the duration of that drive.

4. This will likely be a software patch from dealer - will entail a drive out to them - but no hardware likely to be needed so capacity is most likely limited only by dealers capacity to fit appointment in rather than a wait on parts.

5. Road trip. Yay.

 

[RB60]

1865 here