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service

  1. P

    Might Ineos partner with BMW to increase dealerships/service centers?

    As someone who's seriously considering the Grenadier but who lives 5 hours drive from the nearest dealer, I'm curious how future access to at least service stations might look. Total speculation on my part, but given how much of the power train is made by BMW, wouldn't it make sense to partner...
  2. RobP

    First service @ KO Ineos

    I just dropped off my Grenadier for the first oil change at 7k miles. I've also asked them to troubleshoot 2 different vibrations and install the software update to fix the check engine light. I've had it since March '24 and my service indicator says it's due in 49 days. Must have been built...
  3. S

    UAE Bad service

    when i bought the fieldmaster in November 2023 i was so happy, because i book this car for 2 years, sadly i did not enjoy the car , in march i took the car for service 1500 km with some issues, 1- black strip make white marks,2-driver door not aligned from factory,3-turning very fast in desert...
  4. C-Mack

    Trifecta of Annoyance - ADAS, TPMS & Tire Rotations, Engine Oil Service Reset

    All three topics have been discussed around the forum but is there really any hope for what I’m calling the “Trifecta of Annoyance” issues that these will be fixed anytime soon? I would prefer not to be clicked to death by nanny state speed warnings, or having to make pointless (hundred of...
  5. Alex1118

    The factory service intervals seem crazy to me

    I’m curious about everyone’s opinion on here about the factory service intervals. 12,000 miles seems like a LONG time to me to be running the same oil - synthetic or not. On the flip side calling for differential services at 12,000 miles seems out there as well! The conspiracy side of me says...
  6. Zenadier

    Service in 27d / Service in nnd

    At the bottom of the Instrument Panel, I'm getting a very brief service warning countdown message accompanied by the bong from hell. It reads, "Service in 27d". There are a few mentions of this in the Electrical, ECU, HVAC, Lights & Infotainment / Firmware update thread, but I did not see an...
  7. Northumbrian Ineos

    First Service

    Had the First Service done today on my Fieldmaster. That’s 12,000 miles on her now!! Pricing not bad at £459- much cheaper than Landrover were on the Defender. Also had the door button modification done which should prevent the under my breath cursing when climbing out and shutting the door...
  8. Kujo

    St. Louis Service Center

    Even though it is not advertised, there is an Ineos service center in St. Louis. It’s called Holman Motorcars. They do NOT sell the vehicle in St. Louis, but have an Ineos full dealership in Florida.
  9. X

    Missing front park sensor

    I have made my Grenadier order 7 months ago through the dealer. Selected all parts and accessories I require including the Front Parking Sensor and lockable central storage box. When I went to pick up my car those two options were not fitted due to the salesman making a careless error while...
  10. C

    After sale service is terrible

    I took delivery of my Fieldmaster 3 weeks ago from Regal Ineos in Atlanta. At 1100 miles my air conditioning failed. After 5 days of searching for someone to talk to someone finally answered the phone in the showroom. They were very helpful and informed me that my salesman hadn’t returned my...
  11. RJCali

    First Service - CA, San Jose / South Bay Area - Fast Lane European on Steven's Creek Blvd.

    Hey All - just wanted to drop a note saying I got my early first service for the Grenadier done in San Jose at a shop called Fast Lane European on Steven's Creek Blvd. Had good service there and they're open to doing more. They deal with all European manufacturers so had seen the motor before...
  12. S

    Outrageous service cost at South Florida dealer - independent service?

    Hi, new to the forum, been searching for an hour and didn't see another thread on this. I bought the Grenadier in December in South Florida. Absolutely love this truck that I waited years to get. I wanted to get the 1 year service done because I already have 10k miles and I might do a long...
  13. G-Man

    Private Plate in the UK and Service Records/Ineos Roadside Assist

    Hi Folks, 2 weeks into ownership and loving it. Quick question for other UK owners who might have already had a similar experience as I can't get a straight answer from dealer or Ineos Customer Services: If I put a private plate on my Gren, who do I need to inform in relation to Servicing and...
  14. MunichMax

    Local Area Thread 1. Inspektion & Reparaturen - Kosten & Rückfragen

    Ich hatte gerade ein eher unerfreuliches Telefonat mit einem gewissen Premium Cars IG Serviceparter in Baierbrunn. Von Ihnen wurde mein Grenadier ausgeliefert und somit sind sie mein Servicepartner. Aktuell steht mein IG bei Ihnen, wegen einer Rückrufaktion von Ineos, einigen Problemen, die von...
  15. Jean Mercier

    How to disable the popping-up of the Service Interval Warning?

    In December, after my first service the “Service Warning” stayed on (remaining distance was correct, 20000 km)! They told me at the dealer it was a software bug and couldn't reset it on "some cars". Still wondering if this is really true, or if they made a mistake while following the Ineos...
  16. D

    Americas Warranty work and Maintenance/Service

    I live over 5 hours away from the nearest dealer (which is in Dallas). Are there any other options for warranty work than returning the vehicle to the dealership? Thanks in advance!
  17. I

    Useless Customer Service

    I don’t know why or how we got here but Ineos needs to step up its customer service game. Here in Canada we have two dealerships, one in Ontario, and one in British Columbia. So in other words we all live 1000’s of KM’s from where our vehicles were purchased. The Ineos customer service is...
  18. LWA55DAL

    General Service Reset Procedure - Oil Change (currently only possible with dealer level scan tools)

    Team - I have asked this same question in a couple of the oil threads and no one has been able to answer the questions so posting a dedicated thread. I plan on doing all of my own oil changes and routine maintenance so I would like to know the Service Reset procedure WITHOUT the scan tool...
  19. S

    Americas North America Parts and Service Experiences

    Hi, prospective Grenadier buyer here. I was finally able to get hands on with a Grenadier, and wow was I impressed. I knew it was heavy duty, but it even has king pin axles! (Warning for those not engineering nerds interested in minutia) I mean that's something that is found in class 6-8...
  20. Stu_Barnes

    WE Boost - Cell service signal boosters - Drive Reach Overland

    We boost have provided us with a 5% discount on their products use code INEOS5 when checking out. This is it. Your game-changer on the trail. Drive Reach Overland maximizes available cell signal so you can call, text, navigate, even post photos and stream data in more places than ever. It’s...
  21. M

    Vehicle Infotainment System (Media Headunit) - Entertainment and sound service - Multi Functional Steering-Wheel Knobs, CCI Control-Knob, etc.

    There are about 2-3 Variants ; MA, MC, MD,.. Manufacturer: Neusoft Group (Dalian) Co., Ltd. - China Model: INM2004MA (or INM2004MC) NCA E. No.: 7E6-M1-X32-SRD Freq: 2400-2483.5 MHz, 5180-5240 MHz; SRD: 5745-5825 MHz; GNSS: 1559-1610 MHz; FM: 87.5-108 MHz; DAB: 174-240 MHz; AM; 526.5-1606.5 kHz...
  22. Zimm

    Americas Novel theory on the lack of US service centers.

    The dealers don't want them. I ask myself, "What would motivate a person or entity to not even comment on a situation that everyone knows exists, but isn't being addressed?" Possibly avoiding a lose lose situation while the roll out is happening? If they say certified centers aren't coming or...
  23. [ Adam ]

    Americas North & South America Service Network

    I'd really like to know what's going on with the promised service network. We've heard here it won't be "exclusively Bosch", but will it be exclusively Ineos dealerships? This is not the deal that was advertised to us as buyers. This has been an especially sore point where Ineos USA have flat...
  24. TheDocAUS

    General Anyone using the MMR Performance Lifetime Oil Change Service Kit for the BMW B58 / B57?

    In the Kit is a magnetic oil sump plug, Billet Oil Filter Housing and a reusable stainless steel oil filter. Details here. The OEM oil filter had had a reputation for failing, when used in BMW models. FYI: INEOS Part numbers for the diesel motor here. Other kits just have just the stainless...
  25. Rok_Dr

    Diesel Service Schedule

    I got the attached from Ineos the other week in reply to a query about the broken QR code service schedule link in the owners manual. One for the Library @Stu_Barnes Cheers Steve
  26. grnamin

    Americas North Texas wrapping service

    Just got my 30% door wrapped by Shellshocked out of Wylie. Great work! Instead of the large "A" being cut out of the wrap, I decided to paint a decal in Britannia Blue and I'll stick it on the wrap.
  27. T

    Inquiry Regarding the Transportation Service in the US

    Greetings! Does anyone know about the email for sending a request or applying to become a part of sub-haulers for "Ineos Grenadier" in the United States? Best Regards.
  28. D

    Americas Public Service Announcement for Grenadiers with Premium Sound Package

    Picked up my Grenadier a few weeks ago. The sound was never right, even after trying to adjust the subwoofer under the rear seat. But I just thought it was typically average car audio and left it alone. Flash forward to yesterday with my friend's new Grenadier. He didn’t have any bass at...
  29. inky_black

    Local Area Thread Serviceplan für den deutschen Markt

    Hi Forum, Ich möchte hiermit das Schwarmwissen aktivieren. Habt ihr schon den Serviceplan für der Ineos gesehen? Damit meine ich nicht, in welchen Intervallen der Grenadier zum Service muss, sondern welche Tätigkeiten bei welchem Intervall durchgeführt werden müssen. Hatte eine Unterhaltung...
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