Stuck at Cape York

[Logsplitter]

And our experience in Botswana when the transfer box cable seized, was spot on to. We were in Touch with Ineos HQ in Cape Town via satellite phone and they organised everything and liaised with Ineos HQ in the U.K. to get us recovered and parts sent from Belgium at the time. Brilliant service.

 

[TheDocAUS]

INEOS seems to be getting this right - spares to remote locations. But overnight delivery is never an option when you are really remote.

 

[Logsplitter]

Certainly having the right people on your contact list is a great help. I made sure I had contacts at U.K. HQ and Ineos Southern Africa HQ in Cape Town and they fell over themselves to help me. Exactly why I purchased the vehicle

 

[MattA]

Great to see a very positive outcome, between this and the service manuals finally being available my decision to purchase is getting much closer than it was 12 months ago
It just comes down to GVM upgrades and it’s pretty much over line
Exciting times

 

[OkGo]

Certainly having the right people on your contact list is a great help. I made sure I had contacts at U.K. HQ and Ineos Southern Africa HQ in Cape Town and they fell over themselves to help me. Exactly why I purchased the vehicle

Whats a good way to get to know the right set of people ?