General Service Reset Procedure - Oil Change (currently only possible with dealer level scan tools)

[JKAlpine]

Agreed, but it seems the fine folks at Ineos decided that those of us 1000’s of miles or KM’s away from an Ineos service center need to drag our ass to Ineos to reset a service light. Because at Ineos you make money by forcing people to get the oil changed at an Ineos service center. To hell with where you are, you will service your vehicle by Ineos or suffer the non stop reminder. Because at Ineos the customer comes last. Bend over and accept your fate

Ineos likely provides the base oil for any brand you’ll use on the Grenadier, so they’ll get paid either way.

 

[AZ1266]

Not happy with my local Ineos dealer now. Just to reset maintenance I’m told $75.

Ineos is really digging a knife in their foot on this one. I was in the belief this vehicles was meant to go remote places and with that simple maintenance.

So it’s one or the other. Reset at no cost or provide the means to self reset. It’s just maintenance on a vehicle for crying out loud. Not remapping software on a F22 Raptor.

Maybe a real estate mogul in a G550 brings it to the dealer to spend $800 for new wiper blades. This isn’t that expensive of a vehicle and those guys don’t give a s—t about driving to Alaska and back down to Darien Gap , at least. I’m retired, got time on my hands, I know how to work on vehicles. Why make this complicated?

Between ADAS clicking, mystery bongs and gongs that sounds like a casino, we just want control over an item we purchased. One way or another we will get access to service menus. I just figured how to access hidden menu. Not that it has any means to reset that I know of. This is ridiculous.

Similar gripe on the ridiculous cost for a simple hitch add on.

 

[IslandFalconer]

Not happy with my local Ineos dealer now. Just to reset maintenance I’m told $75.

Ineos is really digging a knife in their foot on this one. I was in the belief this vehicles was meant to go remote places and with that simple maintenance.

So it’s one or the other. Reset at no cost or provide the means to self reset. It’s just maintenance on a vehicle for crying out loud. Not remapping software on a F22 Raptor.

Maybe a real estate mogul in a G550 brings it to the dealer to spend $800 for new wiper blades. This isn’t that expensive of a vehicle and those guys don’t give a s—t about driving to Alaska and back down to Darien Gap , at least. I’m retired, got time on my hands, I know how to work on vehicles. Why make this complicated?

Between ADAS clicking, mystery bongs and gongs that sounds like a casino, we just want control over an item we purchased. One way or another we will get access to service menus. I just figured how to access hidden menu. Not that it has any means to reset that I know of. This is ridiculous.

Similar gripe on the ridiculous cost for a simple hitch add on.

Ineos doesn’t give a Sadly. And Lynn Calder isn’t exactly forthcoming with information. So much for the letter

 

[AZ1266]

Ineos doesn’t give a Sadly. And Lynn Calder isn’t exactly forthcoming with information. So much for the letter

No kidding. You’d think Ineos would consider those of us who advertise their vehicle to the world. We are the ones putting ourselves out here financially for their product too. Nobody is asking for free oil and fluid changes. This is a simple maintenance reset. Along with user controlled nanny features. LATER we will be demanding full maintenance access. If they don’t I’m sure someone will step up and capitalize on the situation. They need to consider what we are to say about their product. Not to them, to other buyers.

If anything do not keep Ineos owners in the dark.

Simple request. Make these vehicles owner serviceable. If not I’ll go back to a s—t box Jeep no problem.

 

[HereinDaRockies]

Calder claims that they are now working with aftermarket diagnostic makers to allow integration with Ineos’ software…

 

[Jiman01]

Calder claims that they are now working with aftermarket diagnostic makers to allow integration with Ineos’ software…

That’s good to here, although in the mean time they could do us a solid by reimbursing the dealer for a reset reminder.

 

[IslandFalconer]

Calder claims that they are now working with aftermarket diagnostic makers to allow integration with Ineos’ software…

Calder made claims and not many have become reality.
Software Update? Sure if your truck is new enough, Manuals? Not yet, Oil Reset? Not yet. All the corporate BS language one can imagine. All talk no substance.

 

[AnD3rew]

I have a number of code readers, including Autel, Innova, etc, but none of them have the ABS bleeding, service reset or TPMS programming so I was thinking of taking this opportunity to get a new scan tool that will do all of these. I have been looking at the Foxwell N650 (link below). I have never used a tool to reset the service reminder, but I am guessing that it will likely work. Foxwell supports a whole host of vehicles, basically all of them, including BMW, so I am hoping it will work. Worst case - I have a new scan tool that I know I will use for something.

Once we figure out this whole service reset - I am going to need to figure out a way to get the tech software on my own laptop. I have done that for all of my Toyota vehicles (Techstream) and I have access to everything, including key programming, etc. One step at a time with INEOS……

Foxwell NT650 Elite Bi-directional Code Reader ABS Bleeding SRS Airbag

Foxwell NT650 Elite Is Upgrade Version Of NT630 & NT630 Plus. Note:"Although NT650 Elite doesn't currently support control module coding or key programming, it excels in diagnosing ABS systems and SRS systems." Benefits and Features of Foxwell NT650 Elite: Wide Vehicle Compatibility: Provides...

www.foxwelldiag.com

I have a Foxwell but it only reads the generic codes which are not Grenadier specific, it won’t recognize it as a BMW and you can’t clear codes or do any resets etc.

 

[tnkatoy]

I was just talking to a colleagje (who owns a farm) about a case in the US where John Deere has been taken to court for restricting access to information and systems for repairs to John Deere equipment.

Is it wrong to see a parallel with the limitation on being able to update the Grenadier service info ?

 

[Jiman01]

I was just talking to a colleagje (who owns a farm) about a case in the US where John Deere has been taken to court for restricting access to information and systems for repairs to John Deere equipment.

Is it wrong to see a parallel with the limitation on being able to update the Grenadier service info ?

Probably.

In the US there is an act that was passed through Congress in the ‘70s, as a consumer protection regulation. https://www.ftc.gov/legal-library/b...nty-federal-trade-commission-improvements-act

Basically it tells manufacturers they can’t compell an owner to use their services, branded products, or parts with the threat of voiding the warranty. As long as the owner uses, oil for example, that meets/exceeds the OEM spec, Ineos can’t make you buy INEOS branded Oil/filter. They can tell you they recommend it and say it’s the best oil for your engine, but can’t void your warranty if you use Castrol or elect to have someone else do the service…including you. Obviously it has to be done correctly/competently.

I don’t know if there's any precedent regarding resetting the service light in court, but I’d imagine if it’s a step in the INEOS service manual, the courts would compell INEOS to create a way for the owner to be able to reset their own reminder w/o going to an INEOS dealer. I’d imagine in the eyes of the court, INEOS would be forcing the consumer to specifically use an INEOS service. OTOH, it doesn’t affect the drivability or function of the vehicle if the service reminder light stays on

The Act also has provisions that states it is up to the manufacturer to prove any non-OEM item, in this case oil, is what caused your engine to break vs. making the customer prove their actions didn’t cause the warranty claim. So if your engine blows and the dealer says they’re not covering the repair/replacement under warranty because of the oil you used, you have protections/rights under the Act.

 

[landmannnn]

I was just talking to a colleagje (who owns a farm) about a case in the US where John Deere has been taken to court for restricting access to information and systems for repairs to John Deere equipment.

Is it wrong to see a parallel with the limitation on being able to update the Grenadier service info ?

A well publicised case where John Deere lost and user software was made available.

You can imagine the frustration of a farmer; code comes up, stuck in a field for half a day, fitter turns up and resets code in 15 seconds.

In practice a car (as opposed to a complex agricultural machine) by law has an obd port and standard codes that can be investigated and cleared.

As yet the service reset is dealer only. It doesn't stop you driving, so unlikely that it breaches the right to repair.

 

[OkGo]

There is also stuff like this https://www.morganlewis.com/pubs/20...ehicle-data-for-independent-vehicle-repairers