Stuck at Cape York

[DesertGecko]

I watched in disbelief , listening to the two of them bleating on about the treatment received from Ineos. ( watch the recording of their full trip) No manufacturer should be expected to provide warranty cover for that level of extreme use. If you want to take that level of risk, have the common sense to understand you may have to deal with the consequences!

Look.. I understand that you're from the UK. But that's what we do with 4x4 here. Some people more than others but none the less.

I've got an old school defender that's been to the cape on that track, spent nearly a year of it's life on a beach, been across the desert a dozen times. It hasn't had any mystery failures. If you sell a 4x4 as a car for the outback here that's what you've got to expect people will use it for.

 

[ADVAW8S]

Why is it their fault? Well they are the ones that can tell us. It doesn't look good if they won't explain it. If I was a grenadier owner I would be keen to find out so I know what not to do!

And personally.. in all the vehicles I've had .. I can never recall a warranty repair where they said "We're going to do a warranty repair... and we're not going to tell you why we're doing it". That's bizarre.

Can you point to me where it was stated that it was a warranty repair?

 

[MrMike]

Done. Great idea. Have a Foster’s on me.

Fosters???

 

[TheDocAUS]

The repair quote for my hydro-locked Grenadier diesel was very nearly £40k; the short block alone was a £14k list. (Call the total estimate AUD81,000). There is more detail on this thread: https://www.theineosforum.com/threads/drowning-my-grenadier-a-sorry-soggy-saga.12417641/

As for not having an engine in Australia; why would they, it should not be a common failure? That Ineos Automotive were willing to air-freight it suggests that keeping more than a narrow spares pool in Australia is considered uneconomic.

They should because there are only 3 main warehouses around the globe, Belgium, USA and Australia (servicing Asia). I think the main warehouses should have a spare motor, as they can also be damaged in on road accidents.

 

[TheDocAUS]

A post on FB today, take it as a grain of salt as it is facebook. I have removed the name but it wasn't any of the parties involved.

A quick follow up on yesterday’s discussion on the claim that Ineos wouldn’t support the Australian owner who completely submerged his Grenadier in the Pascoe River and ruined his engine.
As many of us suspected, the entire story was a fable. We saw the truck get submerged in another video on the same channel. We knew it was user error. The truck threw a ID 10T code! The fact that Ineos even agreed to work with the insurer was encouraging. Intentionally submerging a truck in a river is something a US automaker / insurer would laugh at, and rightly so.

After receiving a minor amount of scrutiny, the Youtube channel that started this hit-job paused commenting on the video. As of this morning, they have deleted the video and all discussion on Ineos lack of support. A friend on the inside said the YouTuber and his buddy knowingly violated the NDA. Ineos was working with the insurer on supplying a discounted engine. These two have jeopardized the whole thing

Candidates for the Darwin Award this week, those 2.

It was obvious they were being treated well by Roadside Assist, INEOS and Budget and then they do this. They must have sunstroke to be so reckless.

I immediately noticed a few of the cars went over max wading depth crossing the river. I posted back in September that was the final straw and I ordered the GrenX sealed snorkel. One pothole is enough for you to go over max wading, in a deep crossing. Once I was forced into this situation, but I had a sealed snorkel on the Patrol. Now I have it again.

 

[landmannnn]

And the video has been taken down, as expected.

As someone who is on the fence on this or at least was. Regardless of who was to blame, if it was warranty, or insurance. Who paid for the recovery..

A prospective owner looks and thinks.
- Will this happen to me as the car is sold as an offroad vehicle, and I use mine as such.
- How can an engine cost SIXTYFIVE THOUSAND DOLLARS?
- How can a brand sell cars in Australia and not have one engine in the country in case of this???

I've owned my current car for coming on 21 years. If I bought a grenadier I'd want at least the same. If the parts cost is so great that an engine is 65k, HTH am I going to afford to maintain it?

I'll admit I saved the video. If I ever find myself thinking of a grenadier ever again I'll watch it again.

Why are you on this forum?

 

[DesertGecko]

Why are you on this forum?

Because I was going to buy a grenadier. If they get their stuff together It might still happen. But the chances seem to be declining recently.