Because my dealer Hedin in Belgium couldn’t give me information about my production date or delivery anymore, I had a life chat last Friday with Ineos in French.
The woman was friendly, and told me (after some questions and vague answers) that they would reply by e-mail.
The e-mail (same day) didn’t answer my question, only told me how I could see my configuration on my account. Only problem is: I can’t see my configuration anymore on the website, it says: “no order”.
Quite disappointed …
And then this morning I got a telephone call from Britain. Usually I don’t pick it up (quite some scammers use British numbers). But this time I did!
It was Ineos, Hallelujah!
The guy was a nice French speaking guy, weird accent, but nice chap.
In fact, no more precise information, vague information, and partly erroneous:
- We have delays
- Delivery probably April for you
- Contact you dealer (I did)
- You can see your configuration on the website (not true, see above).
- You will get an e-mail for signing the contract (not true, I signed in September last year with my dealer Hedin Belgium).
- Be patient, everything will be OK.
I know I will have to be patient, but I am not.
Anyway, nice that they called me!