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Sick of waiting

globalgregors said:
Congrats on the purchase!

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Thanks, I'm extremely satisfied with the Rivian and my Duramax. Just curious as to what's the problem with my ineos grenadier refund. I understand you don't have access to those and can't relate.
 
mgohillbilly said:
I'm still waiting on my refund. It's been since the 17th of May and no one from ineos has confirmed.

Fyi, the wife and and I have elected to keep our Sierra Duramax, trade in our Ford explorer platinum and have bought a Rivian R1T and a Rivian R1S instead. We already have the R1T and I can't imagine the grenadier being more practical. I've saved over $800 in diesel fuel alone this month.

US domestic pricing is just too high. Sorry Ineos. At least ai can look at my el doret model and think what could have been...
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Love thr idea of the Rivians, not available here though. But could never have one instead of my Grenadier as it just won’t do what I intend to do with my Grenadier. I am buying an electric vehicle but it will be a small city runabout
 
AnD3rew said:
Love thr idea of the Rivians, not available here though. But could never have one instead of my Grenadier as it just won’t do what I intend to do with my Grenadier. I am buying an electric vehicle but it will be a small city runabout
Click to expand...
I would have never even considered a Rivian if I didn't already have a big diesel. Totally agree with you.
 
mgohillbilly said:
Thanks, I'm extremely satisfied with the Rivian and my Duramax. Just curious as to what's the problem with my ineos grenadier refund. I understand you don't have access to those and can't relate.
Click to expand...
They’ve just announced a 25-30% increase in power prices here so the whole electrification question is a sore point.
 
AnD3rew said:
Love thr idea of the Rivians, not available here though. But could never have one instead of my Grenadier as it just won’t do what I intend to do with my Grenadier. I am buying an electric vehicle but it will be a small city runabout
Click to expand...
Same:

My new car:
Screenshot 2023-06-08 131718.png




Wife's new car:
Similar styling - both have 4 wheels
Screenshot 2023-06-08 132046.png
 
Today, I am advised that my vehicle is about to 'go into production' (again) and so the wait begins to see what actually happens over the next few weeks!
Gave up looking for a 2nd hand truck for the moment, as every Muppet here in AUS wants near new prices for their 2nd hand beat up vehicles with 60K-km+.
Rates were up again two days ago, so a few more rate rises and ill be able to get a cheaper vehicle!
 
I appear to have exactly the opposite experience of most others on the forum. I "ordered" the vehicle in May 22 and signed the contract on 1 Mar 23, however for various reasons I didn't want to collect it until after 31 May 23 which I explained this to both IA and the supplying agent. On receiving the request for final payment 3 weeks ago I explained to the agent that I wouldn't pay until I had a look around it which I did last Thu; I transferred the funds the same day. Three days later I got an email from IA confirming this had gone through and yesterday afternoon the V5 (the certificate of registered keeper) arrived in the post. So a flash to bang of 3 working days from me making the payment. I'm actually away for the next week so expect to pick the vehicle up at the end of next week.

I do wonder if I've just been very luck or if their admin is starting to come together?
 
Sunray_Very_Minor said:
I appear to have exactly the opposite experience of most others on the forum. I "ordered" the vehicle in May 22 and signed the contract on 1 Mar 23, however for various reasons I didn't want to collect it until after 31 May 23 which I explained this to both IA and the supplying agent. On receiving the request for final payment 3 weeks ago I explained to the agent that I wouldn't pay until I had a look around it which I did last Thu; I transferred the funds the same day. Three days later I got an email from IA confirming this had gone through and yesterday afternoon the V5 (the certificate of registered keeper) arrived in the post. So a flash to bang of 3 working days from me making the payment. I'm actually away for the next week so expect to pick the vehicle up at the end of next week.

I do wonder if I've just been very luck or if their admin is starting to come together?
Click to expand...
The ol’ treat ‘em mean, Keep ‘em keen method. Works every time. I knew I should have played hard to get!
 
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Marcusjames said:
After waiting months for my car to not arrive, I'm now in a long queue to get my refund back. I'd really like to post some positive comments but this is just another chapter in this ridiculous story.
Click to expand...

I managed to get some sense out of someone at Ineos today. The mistake appears to be down to my stupidity (my sarcasm, not what they actually said!)

The refund clock didn't start from when I cancelled on their website; nor from when I sent the requested follow-up email. The clock started from when they finally decided to acknowledge my email. I was told the refund would be paid in "14 days". Now, when I'm told "14 days" I ignorantly hear "2 weeks". No, it actually means "14 working days excluding bank holidays with a sub-note that it may be longer".

How could I have been so stupid as to think they'd just process my payment quickly as a compensation for the 6 months of BS they've fed me. Ho hum!

I do feel I need to finish off this rant with.......I still love the idea of the car and wish one was in my garage. I just can't get my head around the admin issues.
 
Not sure who this guy is, profile says journalist, but seems to have some inside information, but interesting perspective

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