New Year Service Overdue Bug

[Zenadier]

Since the 1 January onset, I can count 68 days to today. 30 Jan days plus 28 Feb days plus 10. The difference in the Grenadier is 65. I would not mind a delta 1, but I cannot explain a delta 3. I'm not asking for an explanation; it's the bug that keeps on giving.

I've received no email from IA regarding a solution here in the States. I checked with my dealer last week. He wrote that Ineos has advised him that a software update is coming, but no release timeline was provided. No big deal, it is imminent.

My dealer is direct, to the point, and will not speculate. I suspect that his tight-lipped approach to answering questions from owners is a lesson learned after sharing too much Ineos BS over the past few years.

 

[Bluesurf]

Weirdly - I drove the vehicle once Sunday evening and three times Monday - all without seeing the alert? Today, Tuesday the 10th though I am seeing it again on start up. I usually don't turn it off with the button - but I must have without remembering each time?

Sorry to everybody who rushed out their vehicle to check.

It is not going away anytime soon. INEOS is a deer in the headlights. Christmas 2027 will come and go aand this issue will still persist with all other issues. Mark your calender.

 

[RB60]

I’ve been supporting Ineos through most of their issues but this one is getting harder to understand. I am sure they can write code to eliminate the bug immediately, but won’t release it for fear of losing dates and records. Why? Is it all warranty / service related? Couldn’t they simply download all our vehicle service records to their online database and just go old school - leave it up to the owner to get service as needed. The dealer can then manually update their system like other manufactures. Seems like they are dead set on maintaining the service reminder system. I am not sure what else, if anything, it is tied to? Just eliminate it on our vehicles and produce a better option in future vehicles. I don’t need a reminder system. I’m quite sure at the price point of our vehicles, we all understand the need to maintain our IG’s.

 

[LabRat]

I’ve been supporting Ineos through most of their issues but this one is getting harder to understand. I am sure they can write code to eliminate the bug immediately, but won’t release it for fear of losing dates and records. Why? Is it all warranty / service related? Couldn’t they simply download all our vehicle service records to their online database and just go old school - leave it up to the owner to get service as needed. The dealer can then manually update their system like other manufactures. Seems like they are dead set on maintaining the service reminder system. I am not sure what else, if anything, it is tied to? Just eliminate it on our vehicles and produce a better option in future vehicles. I don’t need a reminder system. I’m quite sure at the price point of our vehicles, we all understand the need to maintain our IG’s.

The crazy thing about this bug is that it masks when the truck is truly in need of service.