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New Year Service Overdue Bug

If you haven't received the email with the instructions and sweeteners (cheap goodies in the UK, RSA extension in Australia) are you still eligible for the sweeteners?
 
If you haven't received the email with the instructions and sweeteners (cheap goodies in the UK, RSA extension in Australia) are you still eligible for the sweeteners?

Do you have the bug? I think these sweeteners are to keep you busy while you are at the dealer getting it fixed.
 
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