New Year Service Overdue Bug

[Ever Pragmatic]

Had the email this morning. Not in a rush to travel 3 hours there and back to the dealers. I thought they were going to push the update over the air to fix, last time I heard. I guess not now.

I’ve got mostly everything on the goodies list except the roof rack. But I never wanted a roof rack because of the inconvenience in getting into car parks with height restrictions.

To be honest, I would rather Ineos as a goodwill gesture give us a voucher towards the next servicing so we can all benefit instead.

Quite fancy the roof rack offer, it’s a fair deal and top kit from the OE ones I’ve seen.. I’m only 20 minutes away from my dealer so less of a faff in my case..

 

[Skydance]

Quite fancy the roof rack offer, it’s a fair deal and top kit from the OE ones I’ve seen.. I’m only 20 minutes away from my dealer so less of a faff in my case..

Yes I agree it’s a great deal, sadly not for me this time. I’ve got the OE cross bars in my garage.

 

[Zenadier]

Sliders, steps, mats, seat covers, roof rack... whatever; ho hum.
If Ineos Automotive wanted to do something for owners in light of this overdue bug, they'd make available right now a factory authorized read/write OBD diagnostics tool. I'd take a discount on that.

 

[skinny_tom]

I don't know how long the service light fix took, as I left it there for service and came back later. BUT, I had previously adjusted the steering stops and had to struggle into that extra angle without power assist until now. There's more to the fix as I have power steering all the way to the stops again, at the tighter turning angle.

Oh. And it doesn't bong when I start it any more. Thank goodness for that.

 

[Skydance]

The logistics and stock availability of these goodies will be interesting. If everyone orders a roof rack, someone will be disappointed. What about the rest of the world? What are they getting? Have they thought this through? Can you remember waiting months for a picnic table at launch?

 

[OkGo]

I was wondering the same thing. I guess IA know I own mine because I have access to the manuals but, having said that, they keep inviting me to have a test drive.

If I've heard nothing in a week or so I'll contact my dealer.

I get those invites as well!

 

[OkGo]

The logistics and stock availability of these goodies will be interesting. If everyone orders a roof rack, someone will be disappointed. What about the rest of the world? What are they getting? Have they thought this through? Can you remember waiting months for a picnic table at launch?

Something about it not including fitting etc I guess the dealers will make their hourly rates getting these on.

 

[BluDawg]

I was over by my dealer today on other business and messaged the service advisor to see if I could get the scheduled maintenance bug addressed. Much to my surprise she said I could and it would take about 30 min. I stopped in at lunch and about 20 minutes later was on my way. Glad I checked even though I thought it was a long shot.

 

[RY-Journeyman]

Seems the “fix” is a simple manual reset to the correct values. The consensus developing seems to be that Ineos do not think it will recur so don’t need to do a software update to fix it.

 

[ECrider]

I’ve had the email but in no rush to get the fix. I’ll wait until I’m booked in for a service on 30 April for service and MOT.

likewise, mine due Sept along with first MOT.

 

[Tazzieman]

I haven't got the email and am not expecting one. But nae bother mate

 

[DoubleDoom]

They need to stimulate UK sales. So, this could be a way to do that, as it applies to new vehicle purchases as well.

 

[Eric]

They need to stimulate UK sales. So, this could be a way to do that, as it applies to new vehicle purchases as well.

And help the dealers as they can charge for fitting

 

[RB60]

My email must be lost in the service bug

 

[Tom109]

My email must be lost in the service bug

You should get it in 2221 days.

 

[TheDocAUS]

One last post by the unpaid expendable gopher.

Software fix for Australia just announced. Similar to UK but INEOS ANZ are extending free roadside service for 12 months for owners. A nice gesture.

However, I just took that out after it expired 2 weeks ago!

 

[Breza]

One last post by the unpaid gopher.

Software fix for Australia just announced. Similar to UK but INEOS ANZ are extending free roadside service for 12 months for owners. A nice gesture.

However, I just took that out after it expired 2 weeks ago!

View attachment 7922138

Nearest agent on the form for anyone in Tasmania is Ballarat, Victoria, well done INEOS.

 

[Shippa]

One last post by the unpaid gopher.

Software fix for Australia just announced. Similar to UK but INEOS ANZ are extending free roadside service for 12 months for owners. A nice gesture.

However, I just took that out after it expired 2 weeks ago!

View attachment 7922138

I have had no communication from ineos apart from their promotional stuff. If not for this forum "I know nothing" would be my motto

 

[Robt]

One last post by the unpaid expendable gopher.

Software fix for Australia just announced. Similar to UK but INEOS ANZ are extending free roadside service for 12 months for owners. A nice gesture.

However, I just took that out after it expired 2 weeks ago!

View attachment 7922138

Just got this also. So of to Perth soon i guess.

 

[Shopkeep]

Nearest agent on the form for anyone in Tasmania is Ballarat, Victoria, well done INEOS.

Yeah that sucks, no service option in Melbourne. Can I just get the roadside extension and live with the reminder?

Cupra Brighton now has four very new looking Grenadiers on their lot, three in a group out the front and one inside the showroom. I have not had a chance to stick my head in the door and ask what’s going down, but I reckon they will be taking on the dealership and hopefully the service.