I was talking about this particular 2026 service software glitch in particular when I mention pushing a button and ignoring the glitch, and not more generically but I take your point that some users have encountered other and bigger problems over time.
Long term reliability and recall statistics for the grenadier are not yet possible as it is too new, but having been a member of this Ineos forum and others, as well as experiencing and reading on reliability of other brands over the last 3 decades, the Ineos problems seems no better or worse than any other car brand IMHO. Many of us hoped for an electronics free vehicle that could be serviced in our own workshops, but mandatory legislation around safety / fuel / restraints etc just didn't allow that to happen which is a great shame and a more of a reflection of the nanny state society we now live in rather than a direct reflection on Ineos's broken promises. The service network I have to agree is currently pretty sparse, and the lack of easy ability to get independent or self done servicing is frustrating. Both those problems I hope will resolve over time.
Owning the Ineos is a bit of an adventure and anyone who thought they would get a chemical company owner's thought bubble invention without it having other "unique qualities" would be wrong to believe that. It is undoubtedly fun, unique, has a great community building around it, and keeps many of us entertained and amused in equal measure, and yes sometimes frustrated too. It's all part of the charm as far as I'm concerned.
On a related note getting back to this particular thread's subject matter, according to the AirTag my Grenadier has now moved from dockside to inland in the suburbs of leafy Christchurch South Island NZ. BUT I'm still in AU so still in the dark as to whether mine has the service glitch or not. Are there any stats on the greatest length of time that owners don't know whether their car has this 2026 glitch? Is there value in starting a ranking for owners who are still in the dark as to whether their vehicle is affected? Asking for a friend who might be top of such a list... lol.
Fair enough, and I agree that the engines do seem to just keep running despite the numerous glitches that keep cropping up (thank you BMW
).
This is the latest (and probably not the last) in a long list of software issues, resulting from a complete lack of proactive responsiveness from Ineos to fix the software in the first place.
Right from the start it was evident that the software is riddled with errors (it’s more like a beta version with testing code, than an actual final version). Instead of fixing it, Ineos just band-aided symptoms, which only ends up causing more problems.
It’s these ongoing preventable issues, resulting from the lack of proactivity from Ineos, that’s what the fuss is all about.
I don’t think any early adopter expected the car to be perfect out of the box, teething issues were anticipated - BUT, what we also expected is that Ineos would be there to provide support, communication and work with us to resolve problems. The general consensus is that Ineos Automotive has failed miserably on all counts, which is the biggest broken promise of all (not that Ineos seems to care).
The Grenadier is already a great 4x4, but the frustration is that we can all see just how good it could be if Ineos actually fixed the issues that are holding it back. It’s really annoying, because it shouldn’t be this hard, Ineos just doesn’t seem to be listening.
Just as an aside and an example of how these sorts of ongoing issues are impacting the Ineos product, my wife has said definite
NO to the Fusilier, she simply doesn’t have confidence in Ineos, and I can’t argue with her, because she’s not wrong (apart from the fact that she’s always right anyway
).
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