The Grenadier Forum

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New Year Service Overdue Bug

Outsourced somewhere cheap?
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Haha exactly.

I mean all software has bugs but it’s more concerning how slow any fixes are. It’s like Ineos is asleep at the wheel. The software and some other issues like leaking and drive shafts. They don’t seem to realize that the lack of responsiveness directly cause the reputation to be bad. Imagine trying to sell your car with a 2048 days late for service warning. Resale value diminishes immediately.

I mostly like my ineos but the company just seems so poorly run and the responsiveness to issues is unacceptable. Asleep at the wheel really. Look how long it took them to fix the bong for going 1mph over the speed limit… years? Everyday my car has idiot lights on the dash. This car has been to the dealer more times in the 6 months I’ve owned it than any other car I’ve ever had.
 
Just an observation. This forum thread is now on 36 pages. Facebook is similar volumes of commentary.

Can we be sure that this bug isn’t an intentional advertising ploy by Ineos. Like those annoying little movie bits at the end of credits in Marvel movies. Is it actually just a planned advertising campaign hard wired into each vehicle from factory to increase engagement programmed to fire at about 2 years after launch when sales and interest in new products traditionally flatten a little.
 
Haha exactly.

I mean all software has bugs but it’s more concerning how slow any fixes are. It’s like Ineos is asleep at the wheel. The software and some other issues like leaking and drive shafts. They don’t seem to realize that the lack of responsiveness directly cause the reputation to be bad. Imagine trying to sell your car with a 2048 days late for service warning. Resale value diminishes immediately.

I mostly like my ineos but the company just seems so poorly run and the responsiveness to issues is unacceptable. Asleep at the wheel really. Look how long it took them to fix the bong for going 1mph over the speed limit… years? Everyday my car has idiot lights on the dash. This car has been to the dealer more times in the 6 months I’ve owned it than any other car I’ve ever had.

What bong. I never got a bong. I thought the buyers product offerings were limited to Belstaff jackets. Who else got a free bong ??

🎁
 
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Solved it! Played around this morning and if you do this it unlocks the entire system - it's unlimited access!

Using the center dial knob thing: UP-UP-DOWN-DOWN-LEFT-RIGHT-B-A-START.

If you know, you know. 🤣

1767794857387.png

(note - not sure if this was only a North American thing and if you're over 55ish or younger than 30ish you might not know :cool:)
 
I am not sure if others have noticed with theirs, but my number hasn't changed in a 2 days. It is different from Jan 1st but it isn't 6 days different.
Update. My day changed yesterday sometime after noon. I am set at GMT-5. I tried changing the date to 6 years ahead and also back to 2020. I also changed the clock GMT settings but nothing effected it. Granted I did not let the vehicle sit locked for 30 minutes after any of said changes.

I will say this. I will have my service reminder issue solved tomorrow. I am 99% confident.
 
Haha exactly.

I mean all software has bugs but it’s more concerning how slow any fixes are. It’s like Ineos is asleep at the wheel. The software and some other issues like leaking and drive shafts. They don’t seem to realize that the lack of responsiveness directly cause the reputation to be bad. Imagine trying to sell your car with a 2048 days late for service warning. Resale value diminishes immediately.

I mostly like my ineos but the company just seems so poorly run and the responsiveness to issues is unacceptable. Asleep at the wheel really. Look how long it took them to fix the bong for going 1mph over the speed limit… years? Everyday my car has idiot lights on the dash. This car has been to the dealer more times in the 6 months I’ve owned it than any other car I’ve ever had.
I view this as a inconvenience more than a major issue. To me it's akin to my work laptop locking every 5 minutes when it's not being used. I have to press a button and I'm moving again. Before you all come with jokes, majority of my job is talking with ppl. You don't need a laptop up and running to do that.

Ineos has a solution and it has been communicated. Ball is in your court. If you have service or close to dealer, they will reset the reminder. If your far away press the button on your stalk. The vehicle works fine either way. Now let's drive up the drive shaft threads.
 
The software on this car sucks so bad. Adas warnings all over the place and now this. Worst software of any car I’ve ever had by far.

Software isn’t that hard. Why did they have such an incompetent developer on the lead.
Car software is hard. That's why VW/Audi spent $5 Billion to get access to Rivian's software. VW realized that they were failing in trying to develop it themselves.

That being said, I still agree with you that the software in the Grenadier sucks. Just because its hard doesn't mean they get a pass. I would have been completely fine with analogue gauges and HVAC.
 
😂. It’s probably not the mechanical engineering teams fault there are tons of bugs.
Your statement was "Software isn’t that hard." And my question was what supports your statement. You didn't answer that question neither my second question that why you can state that it is lead dev's fault.
 
Car software is hard. That's why VW/Audi spent $5 Billion to get access to Rivian's software. VW realized that they were failing in trying to develop it themselves.

That being said, I still agree with you that the software in the Grenadier sucks. Just because its hard doesn't mean they get a pass. I would have been completely fine with analogue gauges and HVAC.
Fully agree. Software is very hard (even when it sounds like an oxymoron).
I would have preferred an analog cluster, too and standard ISO 7736 slots for a multi media head unit but I guess this ship has sailed many years ago.
 
Car software is hard. That's why VW/Audi spent $5 Billion to get access to Rivian's software. VW realized that they were failing in trying to develop it themselves.

That being said, I still agree with you that the software in the Grenadier sucks. Just because its hard doesn't mean they get a pass. I would have been completely fine with analogue gauges and HVAC.
This
 
Your statement was "Software isn’t that hard." And my question was what supports your statement. You didn't answer that question neither my second question that why you can state that it is lead dev's fault.
Come on man. I did answer. I own two software companies. We don’t have bugs like this. And when we do have bugs we patch them right away. I guess we have better developers.

How do you not notice you programmed an alarm that is way too loud every time you drive 1mph over the speed limit? How do you not notice the ADAS is complete shit and has idiot lights on the dash every day you drive the car? My traction control lights and front impact warning goes off everytime I go over a speed bump. Nobody noticed that? No testing at all? Didn’t even drive the car after implementing?

This isn’t an Audi. There is a LOT less software. This isn’t that hard. They just have a bad software team and did no testing. And, even if this is the case it’s not the end of the world, just fix it quickly and implement over the air updates. But no, fairly unresponsive and nothing happens.

Their lack of responsiveness in fixing issues unfortunately will be their downfall. They have a very bad reputation because of it. Maybe they need a new ceo. Overall it’s a pretty solid vehicle, they just need to be a lot more responsive to fixing issues. If they did they would have a better reputation and sell a lot more vehicles.
 
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Fully agree. Software is very hard (even when it sounds like an oxymoron).
I would have preferred an analog cluster, too and standard ISO 7736 slots for a multi media head unit but I guess this ship has sailed many years ago.
Ok, these updates are super hard. Very hard to fix these little bugs. Let’s get to work. How long does that take with a competent team? 30 days?
 
80% of the time I can clear the messages that appear over the odometer area by pressing the Trip button. Occasionally I can highlight it but it won't clear. I think I found a way around it today with the current overdue messages.
If you have a message displayed that won't clear with the trip button, while the message is still displayed press the OK button (next to the Toot button). For me this moves the selection to the Home button on the infotainment area. Pressing the trip button a 2nd time shifts the highlight back to the 'stuck' message and clears it. Give it a go.

I mostly just let mine cycle the display while I drive. I have all the bongs turned off or down as far as they go. I don't get an audio alert for the service notification.

It appears, at least on my rig, that pushing the Trip button once selects the Trip field and the notification field, and that each stays selected while cycling back and forth. But I can only acknowledge and cancel the service alert if I do not push the Trip button again until the service alert is showing. And if I push it a second time while the trip field is showing, I cannot then cancel the service alert at all. There is discussion above about using the menu buttons, but I haven't tried that.
 
Ok, these updates are super hard. Very hard to fix these little bugs. Let’s get to work. How long does that take with a competent team? 30 days?
Let's not forget to call out they don't have a "fix" or information on when, just that if you do service it will reset it... Does that mean 2027 new year bug is still there??? All questions at this time.
 
The software situation is what it is and we can only hope it improves with time - that's the good side of software, it's much easier to update and improve than pinion angles and CV joints. I feel that IA put the touch screen tech as they did to help justify the price of the truck; same with the "auto" HVAC system (although I wonder if their hands were tied by the B58), the leather, etc. The centre digital info screen, from a practical view, made the effort of configuring left hand/right hand versions easier and cheaper.

Part of the overall issue for many of us (including me) is having to make excuses to explain the, ahem, "quirks" our vehicles have and, albeit publicly or privately, asking things like this: "for $85,000 dollars it shouldn't...!" and an equal number of " for $87,000 it shoulds" too.

I think that SJR's original vision would have come to pass much truer if there were less restrictive mandates that new vehicles must adhere to (emissions, crash testing, etc.). The technology crap most of us do not want isn't there by choice, but what is frustrating is the execution of these requirements is unrefined in many ways (I'm talking to you low-fuel "warning"). Part of this is also to make the vehicle compelling to people who are essentially "not us." Does the lack of true analog info dials bother me - a bit but it was nowhere near being a dealbreaker. But would I really want a new truck in 2026 at any price point with manual windows - truthfully no - but this would also not be a deal breaker for ME. (FWIW, my little purple $16,000 Honda Fit/Jazz has PW and power mirrors and I'm glad it does).

Stateside, there has long been a call for the 70-series LCs from the enthusiast community but for average folks even a top trim 76 wouldn't sell well in America. Lots of you have pointed out its many shortcomings that would push US buyers away. Work vehicles in the US are pickups and Sprinter-sized commercial vans. Not Jeeps (wouldn't be Defenders if we had them), not Broncos, not G-Wagons...there's a reason why Ford sells a million full-size pickups A YEAR (I think the total annual market is nearly two million). Yes, those numbers have risen as trucks became more car like inside with all the bells and whistles, but Americans aren't widely using SUV/wagon-type vehicles (ie IG, LC76, etc.) for work. We haven't for decades.

Jeeze. I'll stop here. I'm passive-aggressively venting. Sorry.
 
Come on man. I did answer. I own two software companies. We don’t have bugs like this. And when we do have bugs we patch them right away. I guess we have better developers.

How do you not notice you programmed an alarm that is way too loud every time you drive 1mph over the speed limit? How do you not notice the ADAS is complete shit and has idiot lights on the dash every day you drive the car? My traction control lights and front impact warning goes off everytime I go over a speed bump. Nobody noticed that? No testing at all? Didn’t even drive the car after implementing?

This isn’t an Audi. There is a LOT less software. This isn’t that hard. They just have a bad software team and did no testing. And, even if this is the case it’s not the end of the world, just fix it quickly and implement over the air updates. But no, fairly unresponsive and nothing happens.
What kind of software companies do you own? You’ve described some stuff I am not experiencing with mine. You might have a lemon in your hands. How is it that you are US based and still dealing with speed limit alerts. Did you not get your updated software yet?
 
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