Contract signing may take months or you can be lucky. Its been a journey since February 2022 as an early adopter.
My contract signing experience has been rather horrible. I dont wish to winge or criticise or be negative, only to inform others if it helps. I am still not in the build.
The current order contract signing process does not match the degree of thought and investment gone into the design or build of the Grenie and is dissappointing without a customer first focus. Why they did'nt adopt a more mature IT solution or even follow best practice, with a more secure log in account system while purchasing a vehicle for over $100,000 from a A$3 Billion company solution is beyond me, as then they would have a direct link with their customers.
First attempt contract signing. I did not recieve any information or communication to use the '000' before the actual order # as a code to log into contract signing. So I must have corrupted the log in (after 3 attempts). The 'Doco sign' corruption issue is well known with others o/s.
Second attempt it took a month to rectify the previous contract. After gaining accees, someone at Customer Support had 'rebuilt/edited' my contract doc manually for signing, yet it was nowhere near matching my order, colour etc. and did not match the current online configuration!
Third attempt same again, items were left off and with the incorect pricing, still requires amending before I will sign.
WARNING : Before signing your contract, read everything a few times over! I strongly suggest print off first. Then compare with your own configuration printed from the online site. Noting the prices of accessories have risen since placing the first deposit and order contrary to INEOS commuincation to honour those prices of original orders remain.
And yet they say patients is a virtue? Even that has limits.