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Heating system is useless

Ineos are working on a solution
See attached file from customer support
What date was that ticket and response given?
The system is the same now as it was when the vehicle was first released with no engineering / design changed so just wondering when the new ones will have a improved system
 
The heating system in my field master has been rubbish from day 1
Now covered 7000 miles.
Car was delivered with a damaged water hose which was replaced by the selling dealer.
However they could not get the heater to blow anything other than cold air into the footwells.
Eventually went to another (service) dealer who did improve matters by bleeding the system
However the whole system is rubbish for a £70k vehicle

Ineos have admitted that the heating system is poor and suggest running in auto mode once you’ve got the car warm.
Even then my feet are always cold

They have accepted that it’s rubbish and a very basic design.

There are no plans to improve or modify it.

I believe it is not of merchantable quality and certainly not fit for purpose !!!

Really spoils an otherwise super 4x4 😤

The heating system in my field master has been rubbish from day 1
Now covered 7000 miles.
Car was delivered with a damaged water hose which was replaced by the selling dealer.
However they could not get the heater to blow anything other than cold air into the footwells.
Eventually went to another (service) dealer who did improve matters by bleeding the system
However the whole system is rubbish for a £70k vehicle

Ineos have admitted that the heating system is poor and suggest running in auto mode once you’ve got the car warm.
Even then my feet are always cold

They have accepted that it’s rubbish and a very basic design.

There are no plans to improve or modify it.

I believe it is not of merchantable quality and certainly not fit for purpose !!!

Really spoils an otherwise super 4x4 😤
The message from customer support was dated 15/8/25 with regard to the update to the heating system.
 
Just came across your post . I have also been told it’s a major design fault and nothing can be done . Mine has never worked since i got it and now it’s on 11,000m . I have resorted to buying a plug in one from amazon and that gives me hot air in cold weather . I can’t even sell mine as no one will touch these grenadiers , no dealer will put it on the floor and resale values have plummeted . They have mine back in the service centre trying to fix it again .
Your service centre is not fixing the issues. The heating will blow hot and cold if sorted. In-between settings and large and quick temp changes upset it.
Firstly, check the 2 expansion tanks for any signs of water leaking, if they are they need changing under warranty to get the system to work with the In-between temps. Check they are both topped up with coolant. Try doing the bleeding procedure that is available on here. Do this a number of times, after long runs and engine has cooled down. Make sure the refrigerant is topped up by dealer. If all this is done your heating will work. You may need to turn the aircon off at time s to get the mid temps when in auto or manual, sometimes you won't.

If you really want to sell, and i believe your selling issue is due to location from a dealer, i would contact Chester as they tell me they can't get enough second hand ones. But please try fixing first, saves loosing a lot of money and you will start to love it

The heating system needs to be treated gently when working, just one temp click change at a time and wait. If it insists on blowing cold on mid temp after a long spell of full heat, try a blast of full aircon cold and then turn aircon off for mid heat and use in manual.

Ultimately, the heating system should work, your dealer is just not doing their job
 
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