I was involved in a collision on June 7, 2025 and our Grenadier was towed to a body shop for repairs. Parts were ordered July 2nd. After all these months, we are still waiting on a driver’s front door assembly and were told it would be ANOTHER three weeks before being shipped. This is after being told it would be shipped no later than November 3rd. Making a half a year’s car payments on a vehicle you can’t get parts for is getting old.
Has anyone had a similar experience with extended wait times on getting parts? Is this normal?
I contacted Ineos customer service and they have initiated a case to address the issue on the parts delivery, but have not explained the delay in getting the parts.
Thank you in advance for any feedback.
Michael
McMinnville, Oregon
Has anyone had a similar experience with extended wait times on getting parts? Is this normal?
I contacted Ineos customer service and they have initiated a case to address the issue on the parts delivery, but have not explained the delay in getting the parts.
Thank you in advance for any feedback.
Michael
McMinnville, Oregon
