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Stuck at Cape York

Is anyone else surprised that Budget Direct are supposedly covering this claim? Hats off to them if they are, but I would have thought this type of mass market insurer would have run a million miles from this type of claim. I had a quick scan of their PDS and could not find a limitation like use only on public gazetted roads (maybe that track is such a road) nor any distance or cost restrictions on towing and recovery. I would have thought this claim would have been excluded due to the driver acting in a wilful or reckless manner?
 
Shopkeep said:
Is anyone else surprised that Budget Direct are supposedly covering this claim? Hats off to them if they are, but I would have thought this type of mass market insurer would have run a million miles from this type of claim. I had a quick scan of their PDS and could not find a limitation like use only on public gazetted roads (maybe that track is such a road) nor any distance or cost restrictions on towing and recovery. I would have thought this claim would have been excluded due to the driver acting in a wilful or reckless manner?
Click to expand...
Yes I am. Arthur dodged a bullet.

Lucky man, which makes the reckless video, now taken, all the more extraordinary. He gets the damage covered and then takes a dump on INEOS and opens a can of worms. Arthur has had a few sleepless night over the past week, I bet. A spectacular own goal.
 
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Shopkeep said:
Is anyone else surprised that Budget Direct are supposedly covering this claim? Hats off to them if they are, but I would have thought this type of mass market insurer would have run a million miles from this type of claim. I had a quick scan of their PDS and could not find a limitation like use only on public gazetted roads (maybe that track is such a road) nor any distance or cost restrictions on towing and recovery. I would have thought this claim would have been excluded due to the driver acting in a wilful or reckless manner?
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Without hard evidence at that time, it may be a case of letting that go through to the keeper. If it was recovered from in or next to the creek, things may have been different.
 
From The Ineos Club of Vic, Statement from Ineos Australia


Statement attributed to INEOS Automotive Australia - December 3rd 2025

INEOS Automotive Australia is aware of significant misinformation circulating about an incident that affected a customer’s Grenadier vehicle during a multi-vehicle trip to Cape York, Queensland.
Recent commercial social media content has omitted key facts and has created a misleading impression.

To clarify this matter:

  • A customer attempted a water crossing that had the potential to exceed the Grenadier’s 800mm wading depth limit.

  • The vehicle’s air intake accidentally submerged during this crossing. The customer’s vehicle was the only vehicle in the convoy without a raised air intake.

  • Inspections by both INEOS’ technical team and an independent authorised dealer confirmed that water ingress ultimately resulted in engine failure.

Specifically, the assessment identified water-damaged turbocharger vanes and the presence of muddy water in the intercooler. The report shows that this water ingress ultimately resulted in a broken conrod, holed crankcase and subsequent engine failure.


  • These findings were provided to both the owner and the owner’s insurer in September 2025. The insurer accepted the owner’s claim as accidental environmental damage.
· There was no mechanical or design fault with the vehicle.

  • We have provided ongoing support to the customer, including the selection of their preferred repairer, sourcing a new engine from the INEOS global parts network and voluntarily covering the cost of urgent airfreight to minimise delays. The customer has received regular communications throughout the process.

  • All appropriate steps were taken in relation to the vehicle recovery, inspection, repair and insurance.

  • We continue to support to our customer, and our priority is to maintain their privacy and wellbeing.

INEOS stands firmly behind the Grenadier’s proven reliability, durability and capability in arduous o -road conditions. We are grateful for the strong support received from Grenadier owners and the wider 4x4 community. We are taking active steps to address the misinformation circulated by several commercial social media publishers, and we have contacted the relevant account holders.


 
LabRat said:
Outstanding response that needs to be spread far and wide all over social media.
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The pdf is posted above of the INEOS release.

Here:

bigleonski

Post in thread 'Stuck at Cape York'

Statement from Ineos Australia.

Well done Justin.

IMG_0895.jpeg
  • Like
  • Well done
  • Strong
 
MrMike said:
Without hard evidence at that time, it may be a case of letting that go through to the keeper. If it was recovered from in or next to the creek, things may have been different.
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On second thoughts they have a TV add suggesting they will pay out if you are stupid enough to tie so many balloons to your car to make it float down the streets of Sydney causing mayhem and damage, that’s about as stupid as crossing that river without additional intake protection then fudging the facts.
 
Where is Mr. John Canny? It was previously stated that he is a member of this forum. Perhaps he wants to come forward and offer up an apology for his extremely misleading video. While he is at it he should drop into all the FB Ineos groups and set the record straight.

What matters here is that he knew the truth long before he made that hit job video. There is a name for someone like that but I’m going to be a gentleman.
 
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The happy ending/closure is nigh
www.facebook.com

Robert Pepper - automotive journalist

As many of you are aware Canny Adventures published a video about a Grenadier engine failure, followed by others publishing reaction videos. Whenever such events occur there are important lessons to...
www.facebook.com www.facebook.com
 
Does anyone remember @Matt P reaching out back in August for local help to a guy stuck at Cape York with a busted axle uni joint? It's post #1 of this thread. Then @NQ94 took us down the bypass track to find poor Arthur in a bit of bother. That was way back at post #67 on 23 September. Nine weeks and 345 posts later the story drags on. With around 10,000 registered forum members I think we probably still have 5000 opinions left to air.
I for one look forward to The Honourable R.J. Pepper putting an end to this scandal so we can go back to disagreeing about steering pump whine and driveshaft fixes, and extolling the benefits of the aftermarket steering damper you bought without knowing why.
 
Clark Kent said:
I for one look forward to The Honourable R.J. Pepper putting an end to this scandal so we can go back to disagreeing about steering pump whine and driveshaft fixes, and extolling the benefits of the aftermarket steering damper you bought without knowing why.
Click to expand...
Just when you think Robert has put the issue to bed, MadMatt4wd will popup with his "let's unpack what happened" YT video.
And people will still drive through deep water...
 
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