New Year Service Overdue Bug

[mirwantandyo]

I tried the above method with the engine on confirm to be not working. I'll try now with the engine off.

Confirmed not working with the engine off as well.

 

[Tazzieman]

Only 2 bottles?

Don't worry the ladies will have a cases of prosecco nearby to assist hubby's blood pressure return to normal.

 

[TheDocAUS]

TALLY (Updated)
Krabby 1492 days
ResponsiblyReckless 1625 days
Chook 1840 days
anti 1841 days
Itsdchz 1841 days, first US car with the pox
Dlucky 1851 days
BrandonADV 1852 days
TahoeGren 1852 days
Rocky 1856 days
Bjoern 1864 days
Znarfgh 1864 days
PB60 1865 days
Pat-Ard 1868 days
Rok Dr 1869 days
Tx246 1872 days
WanderingSniper 1872 days
Malkay 1875 days
Sonoranrover 1875 days
linksk9rig 1877 day
BluDawg 1879 days
Shopkeep 1879 days
rabia 1879 days
mji111 1880 days
mji111 1880 days
PNW IG 1881 days
Michael H 1889 days
Guy 1890 days
Robt 1890 days
Chem409 1890 days
Blackwolf 1891 days
Duncan McDonald 1892 days
Deon 1893 days
joejet 1894 days
grnamin 1897 days
TimeosYoc 1899 days
TimeosYoc 1899 days
Korg 1899 days
LPT FSJ 1900 days
GrenADV 1901 days
Green Gren 1903 days
stefan.schaefer.de 1906 days
Grumpy 1906 days
HeavyFoot 1915 days
pedrogb 1915 days
Tom Ireland 1916 days
FlyersFan76 1917 days
Jax F1 Dave 1917 days
Old Salt 1919 days
Woody 1919 days
UncleBuck 1924 days
Force Pro 1924 days
Voader O 1925 days
OGrid 1927 days
singlefin 1927 days
Green 1928 days
DrahthaarGuide 1929 days
WhiteBear 1931 days, first car outside ANZ
ecohen2 1932 days
oilpresuure 1933 days
Forefun 1933 days
Happyoldgit 1933 days
DaveB 1935 days
OkGo 1937 days
prezioson 1940 days
NixGrenadier 1940 days
Peterr's neighour 1944 days
ddv 1945 days (Aug 2023)
Tergosa 1946 days
Rudilf 1948 days
Johnb 1950 days
Fred 1950 days
Antgil 1953 days
TheBMcCann 1953 days
Camilondo 1953 days
nr002 1954 days
Knoe 1955 days
rickydoc 1961 days
Peterr 1961 days
Jeremy966 1967 days
Ex-defender driver 1968 days
TheDocAUS 1968 days (Feb 2024)
shekesc 1969 days
SilverNZ 1971 days
Joe B 1971 days
Denis M 1975 days
Augustin 1979 days
Telliottaus 1980 days
rwhitinger's better half 1981 days
OZZA 1987 days
joejet 1989 days
Mohs9 1989 days
MattG 1989 days
Jonnieblaze 1950 days
TJD 1985 days
Phred 1994 days
douggie 1995 days
Isle of Wight Paul 1996 days
Phud 1996 days
Des Mattes 2003 days
Glen 2007 days
Badger4x4 2007 days
Adam 2007 days
Baron van T 2009 days
Tomdoc 2016 days
gratefuldiver 2021 days
Silverjay 2022 days
theox 2024 days
Chris Hilton 2024 days
Tony H 2025 days
SaudiGR 2026 days
Sylvan 2032 days
Landmannn 2044 days
Oscar786 2045 days
acky 2048 days
n545ca 2050 days
Logsplitter 2051 days
Commodore 2057 days
NeoGTi 2057 days
HelgeL 2059 days
Greasemonkey 2059 days
SD Jeff 2063 days
Keato 2069 days
Lollo050968 2074 days
HessenHUnter 2081 days
Citori21 2081 days
bakepl 2082 days
MurphyMurph 2085 days
McPharmerII 2088 days
Barney 2091 days
Wile E Coyote 2095 days
DrewB 2096 days
Dschubba 2097 days
Stu Barnes 2097 days
Manuel4x4 2106 days
Mazeman 2107 days
Jork 2113 days
KlasN 2123 days
Wueste 2123 days
Brock63 2124 days
Tazzieman 2137 days
skinny tom 2139 days
Tenac loaner 2139 days
Phobiac 2141 days
archerwolf 2146 days
pipo 2149 days
Skymark 2156 days
ADVAW8S 2159 days
Ever Pragmatic 2141 days
StKesseler 2171
slukell 2175 days
Emil 2190 days
emax 2233 days
bigleonski 2250 days
Ron50 2253 days
Bayford 2162 days
Torc Steel 2277 days
Clark Kent 2367 days
C-Mack 2458 days
Jorda 2503 days
DeepCJ7 2651 days
mirwantandyo 2668 days
rwhitinger 6410 days

SUMMARY
162 members and an additional 3 members with no alert (4 if you include some chap in Townsville).

No change to first or last place.

DO NOTHING FOR THE MOMENT

Post in thread 'New Year Service Overdue Bug'

Yesterday at 1:35 PM

I spoke with my Australian service manager today (my last few days here in AU). He said Ineos had advised them not to reset the service warning just yet as they don’t yet know what caused the fault so don’t know how long the reset would last or what else it might screw up if the service people simply just reset it. Although the mechanics already had reset some local customers they won’t do any more until they get the green light or a fix from Ineos.

• RY-Journeyman

• 
• 
• 

 

[Mad Hatter]

Mine is doing it too. 1970 days overdue and increasing. I've read the statement from Ineos and frankly I find their attitude disgusting. They could at least apologise! Their software is shite and we should all stop making excuses for them

 

[Tazzieman]

Mine is doing it too. 1970 days overdue and increasing. I've read the statement from Ineos and frankly I find their attitude disgusting. They could at least apologise! Their software is shite and we should all stop making excuses for them

Do you want the word sorry or just a bunch of roses and a personalised card?
They've posted this, several days ago.
"We hope that 2026 brings prosperity and happiness to all our owners. We are also aware that the new year has brought an error message to many Grenadiers about an overdue service.
Unless your car is actually late for its service, please ignore it. We are working on a fix to remove the error message and will keep you informed."

 

[Jay7171]

He would buy a new grenadier every six months and not affix number plates to it.

You can’t do that anymore in CA. They made a new temp tag law where all cars have to have temp tags. I used to love that every time I bought a new car in CA I could go six months before I had to put the tag on it. You can park anywhere and meter maids don’t bother you because it’s too hard to enter the vin and hope it’s in the system.

 

[IslandFalconer]

TALLY (Updated)

1. TALLY (Updated)
   Krabby 1492 days
   ResponsiblyReckless 1625 days
   Chook 1840 days
   anti 1841 days
   Itsdchz 1841 days, first US car with the pox
   BrandonADV 1852 days
   TahoeGren 1852 days
   Rocky 1856 days
   Bjoern 1864 days
   Znarfgh 1864 days
   PB60 1865 days
   Pat-Ard 1868 days
   Rok Dr 1869 days
   Malkay 1875 days
   Sonoranrover 1875 days
   linksk9rig 1877 day
   BluDawg 1879 days
   Shopkeep 1879 days
   rabia 1879 days
   mji111 1880 days
   mji111 1880 days
   PNW IG 1881 days
   Michael H 1889 days
   Robt 1890 days
   Chem409 1890 days
   Blackwolf 1891 days
   Duncan McDonald 1892 days
   joejet 1894 days
   grnamin 1897 days
   TimeosYoc 1899 days
   TimeosYoc 1899 days
   Korg 1899 days
   LPT FSJ 1900 days
   GrenADV 1901 days
   Green Gren 1903 days
   stefan.schaefer.de 1906 days
   Grumpy 1906 days
   HeavyFoot 1915 days
   pedrogb 1915 days
   Tom Ireland 1916 days
   Jax F1 Dave 1917 days
   Old Salt 1919 days
   Woody 1919 days
   UncleBuck 1924 days
   Force Pro 1924 days
   Voader O 1925 days
   OGrid 1927 days
   singlefin 1927 days
   Green 1928 days
   DrahthaarGuide 1929 days
   WhiteBear 1931 days, first car outside ANZ
   ecohen2 1932 days
   oilpresuure 1933 days
   Forefun 1933 days
   Happyoldgit 1933 days
   DaveB 1935 days
   OkGo 1937 days
   prezioson 1940 days
   NixGrenadier 1940 days
   Peterr's neighour 1944 days
   ddv 1945 days (Aug 2023)
   Tergosa 1946 days
   Rudilf 1948 days
   Johnb 1950 days
   Fred 1950 days
   Antgil 1953 days
   TheBMcCann 1953 days
   Camilondo 1953 days
   nr002 1954 days
   Knoe 1955 days
   rickydoc 1961 days
   Peterr 1961 days
   Jeremy966 1967 days
   Ex-defender driver 1968 days
   TheDocAUS 1968 days (Feb 2024)
   shekesc 1969 days
   SilverNZ 1971 days
   Joe B 1971 days
   Denis M 1975 days
   Augustin 1979 days
   Telliottaus 1980 days
   rwhitinger's better half 1981 days
   OZZA 1987 days
   joejet 1989 days
   Mohs9 1989 days
   MattG 1989 days
   Jonnieblaze 1950 days
   TJD 1985 days
   Phred 1994 days
   douggie 1995 days
   Isle of Wight Paul 1996 days
   Phud 1996 days
   Des Mattes 2003 days
   Glen 2007 days
   Badger4x4 2007 days
   Adam 2007 days
   Baron van T 2009 days
   Tomdoc 2016 days
   gratefuldiver 2021 days
   Silverjay 2022 days
   theox 2024 days
   Chris Hilton 2024 days
   Tony H 2025 days
   SaudiGR 2026 days
   Sylvan 2032 days
   Landmannn 2044 days
   Oscar786 2045 days
   acky 2048 days
   n545ca 2050 days
   Logsplitter 2051 days
   Commodore 2057 days
   NeoGTi 2057 days
   HelgeL 2059 days
   Greasemonkey 2059 days
   SD Jeff 2063 days
   Keato 2069 days
   Lollo050968 2074 days
   HessenHUnter 2081 days
   Citori21 2081 days
   bakepl 2082 days
   MurphyMurph 2085 days
   McPharmerII 2088 days
   Barney 2091 days
   Wile E Coyote 2095 days
   DrewB 2096 days
   Dschubba 2097 days
   Stu Barnes 2097 days
   Manuel4x4 2106 days
   Mazeman 2107 days
   Jork 2113 days
   KlasN 2123 days
   Wueste 2123 days
   Brock63 2124 days
   Tazzieman 2137 days
   skinny tom 2139 days
   Tenac loaner 2139 days
   Phobiac 2141 days
   archerwolf 2146 days
   pipo 2149 days
   Skymark 2156 days
   ADVAW8S 2159 days
   Ever Pragmatic 2141 days
   StKesseler 2171
   slukell 2175 days
   Emil 2190 days
   emax 2233 days
   bigleonski 2250 days
   Ron50 2253 days
   Torc Steel 2277 days
   Clark Kent 2367 days
   C-Mack 2458 days
   Jorda 2503 days
   DeepCJ7 2651 days
   mirwantandyo 2668 days
   rwhitinger 6410 days

SUMMARY
155 members and an additional 3 members with no alert (4 if you include some chap in Townsville).

No change to first or last place.

Still not on the list this is hilarious

 

[IslandFalconer]

Mine is doing it too. 1970 days overdue and increasing. I've read the statement from Ineos and frankly I find their attitude disgusting. They could at least apologise! Their software is shite and we should all stop making excuses for them

Making excuses for Ineos is the SOP for this forum. Only praise can be given. Your statement will cost you a pound of flesh and 1970 lashings. Pointing out Ineos has an extremely flawed software system or any flaw whatsoever is condemned. I’ve had so many issues with mine and pointed that out here and been offered Cheerios and contempt from forum members. Don’t expect any apologies from Ineos, and don’t expect anyone on the forum to be too upset with Ineos.

 

[RY-Journeyman]

I spoke with my Australian service manager today (my last few days here in AU). He said Ineos had advised them not to reset the service warning just yet as they don’t yet know what caused the fault so don’t know how long the reset would last or what else it might screw up if the service people simply just reset it. Although the mechanics already had reset some local customers they won’t do any more until they get the green light or a fix from Ineos.

 

[Glen]

To calculate the actual date the next service is due, don’t we first need to determine the date of our previous reset (using your column 3 and going back that many days) and then add 12 months to that?

In my case, with a displayed number of 1889 days, my last service was 64 days ago* (October 29, 2025) so my next service is actually due on October 29 this year (not March 6 this year as your column 4 suggests) or am I missing something?

* I realise that some of these numbers change each day, but my last service was indeed on October 29.

I don't purport to represent correct data here. I'm only applying the hypothesis of @scottg to the data provided by each user (and sloppily assuming the data was all normalized for the "Service due ####d" message observed on January 1, 2026). The result is a table that users can use to evaluate @scottg 's hypothesis.

Here is my own analysis of this data: subtracting 5 years worth of days from the displayed error message doesn't provide a logical explanation for users that end up with a corrected days-to-service-due of > 365 days. This could be a problem with obtaining accurate data but is more likely a problem with the premise.

To your specific question, if @scottg 's hypothesis was correct, the date of your previous reset was modified by adding exactly 1825 days to the number of days before your next service is due, so . . .
[January 1, 2026] + [your error message days] - 1825 - 365 = [your last service reset]
. . . assuming your service interval was set at 365 days after the last reset. If this isn't true, then there's something wrong with the hypothesis or the other assumptions (like all service resets include a parameter of 365 days to the next service due date).

 

[Glen]

Making excuses for Ineos is the SOP for this forum. Only praise can be given. Your statement will cost you a pound of flesh and 1970 lashings. Pointing out Ineos has an extremely flawed software system or any flaw whatsoever is condemned. I’ve had so many issues with mine and pointed that out here and been offered Cheerios and contempt from forum members. Don’t expect any apologies from Ineos, and don’t expect anyone on the forum to be too upset with Ineos.

Of course you're allowed to be angry if you wish.

Buying a product is like working for a boss with whom you don't agree. If you take the job, you provide tacit agreement to further the company's goals in the form of doing what your boss says. If you can't do that, you'll likely need to get another job. Likewise, if you buy a car, you provide tacit agreement to accept the car as is with all its known and unknown faults. If you can't do that, you'll likely need to get a different car.

In each of the examples above, there are constructive steps you can take to improve the situation: labor unions or constructive conversations for example. But getting mad, name-calling and throwing your food against the wall probably won't help.

 

[Glen]

I haven't posted any tables. I think that's someone else. I wrote a Tcl script that takes the date you read your days of service overdue, and the number of days overdue, and calculates your last service reset date in Eastern time zone.

For me, my last service reset date was 21 May 2025. When I run 2026-01-04 and 2054d into the script, it comes out with 2020-05-21 as my last service reset date, which is exactly 5 years of days incl. leap days plus the140 or 141 days since 21 May 2025.

Every Grenadier jumped by 5 years of days including leap days on their service due counter, on 1 Jan 2026. There will be variation of 1-3 days depending on time zone and certainty of last reset dates, but so far they all work out to those 5 years of days added to the service counter.

I haven't seen you comment on the table I constructed using your assertions. It seems to present some problems with your hypothesis. Comments?

 

[Tenac]

I really wonder how accurate the update or fix will be for those who were or are in the midst of service interval.... Like how accurate can they get with it? Not that it would really matter if you just go off of miles or yearly change but still pondering if some who do only rely on the vehicle to tell them (probably no one on the forum) would just keep going?? Maybe a free oil change to customers and an update would be a nice gesture of a mass failure on their behalf. Just a thought

 

[Voader - Oudersopzwier]

I repeat, in my case, NO service reminder warning, and the date is correct

View attachment 7918447


It feels like I am excluded from the Grenadier community

Hi Jean, you are autoimmune due the fact that you altered your car in the beginning off ownership. With all the modifications,It’s no longer a Grenadier but a hybrid Mercedes G klas.

 

[Voader - Oudersopzwier]

No, that seems not to be the case, and I have been driving several times. The only thing that could be different from most of us, is that my car is a year 2023 model, no wireless Android available, BUT ...
I work with a cheap dongle to have anyway wireless Android. But I don't think that would be the explanation for my "non-issue".

Same for me, Y2023 model, manufactured 11/2022. So that can’t be the reason.

 

[Voader - Oudersopzwier]

It’s like Covid. Worldwide pandemic but than for Grenadiers. Not sure if they found a vaccine already. In the meantime, wear a face mask

 

[n545ca]

Just spoke with dealer in advance of scheduled service 01/06/26. As of now they have no indication of a fix (from INEOS) and do not have confidence that resetting the service reminder warning will address issue.

 

[Bluesurf]

Just spoke with dealer in advance of scheduled service 01/06/26. As of now they have no indication of a fix (from INEOS) and do not have confidence that resetting the service reminder warning will address issue.

We will be waiting for a fix in 2027.

 

[alvan]

Warning with a delay of 1991 days, for me (release date 2023 Jul 5th). My contact in INEOS Europe told me that they are working to fix the problem. I'm booked for Jan 28th for resetting, but I hope that they will get a solution before that date.

 

[Tenac]

Warning with a delay of 1991 days, for me (release date 2023 Jul 5th). My contact in INEOS Europe told me that they are working to fix the problem. I'm booked for Jan 28th for resetting, but I hope that they will get a solution before that date.

28th Jan 2027???? LOL kidding kidding don't kick me