New Year Service Overdue Bug

[Zimm]

Can’t put a sticker on the windshield because it seems that I need to change windshields more often than oil.

Sorry for laughing at that… it’s painful for ya, but it’s funny.

 

[DaveB]

why are so many of you happy to accept nonsense.

Because it is first week of 2026, most of us are on holidays and you may as well laugh about it, because there is nothing else we can do at the moment.
In Australia it is often referred to as taking a chill pill.

 

[DaveB]

It's a small sticker the size of 2 postage stamps on the inside of the windscreen in the very top rh corner (driver's side down under and the UK) so it's completely out of the normal line of site...

On another tack .
Am wondering if this snafu may be associated with software update xxxx689002940. It wasn't an issue 2023/2024 nor 2024/2025. Trouble is I can't quite remember when the xxx689002940 upgrade from xx689001936 was completed...

The sticker completely blocks my view of one of the seagulls flying over.
I can see the other 99

 

[RY-Journeyman]

Met a chap yesterday in Townsville Australia who has a MY25 1924 diesel station wagon. He doesn’t have the service light bug - he checked. Didn’t have it.

 

[Stu_Barnes]

Did we ever get an update on the diagnostic tool? Hopefully bidirectional. This matter would have easily been sorted out by owners. (and avoid yet another trip to an ineos service centre for a simple matter).

Nothing back from them, it's been crickets unfortunately.

 

[TheDocAUS]

TALLY (Updated)
Krabby 1492 days
ResponsiblyReckless 1625 days
Chook 1840 days
anti 1841 days
Itsdchz 1841 days, first US car with the pox
BrandonADV 1852 days
TahoeGren 1852 days
Znarfgh 1864 days
PB60 1865 days
Pat-Ard 1868 days
Rok Dr 1869 days
Sonoranrover 1875 days
linksk9rig 1877 day
BluDawg 1879 days
Shopkeep 1879 days
rabia 1879
PNW IG 1881 days
Michael H 1889 days
Robt 1890 days
Chem409 1890 days
Blackwolf 1891 days
Duncan McDonald 1892 days
joejet 1894 days
grnamin 1897 days
Korg 1899 days
GrenADV 1901 days
Grumpy 1906 days
HeavyFoot 1915 days
pedrogb1915 days
Tom Ireland 1916 days
Jax F1 Dave 1917 days
Woody 1919 days
UncleBuck 1924 days
Force Pro 1924 days
Voader O 1925 days
OGrid 1927 days
singlefin 1927 days
WhiteBear 1931 days, first car outside ANZ
ecohen2 1932 days
Forefun 1933 days
Happyoldgit 1933 days
DaveB 1935 days
OkGo 1937 days
prezioson 1940 days
NixGrenadier 1940 days
Peterr's neighour 1944 days
ddv 1945 days (Aug 2023)
Tergosa 1946 days
Johnb 1950 days
Fred 1950 days
Antgil 1953 days
TheBMcCann 1953 days
Camilondo 1953 days
rickydoc 1961 days
Peterr 1961 days
Jeremy966 1967 days
Ex-defender driver 1968 days
TheDocAUS 1968 days (Feb 2024)
shekesc 1969 days
Denis M 1975 days
Telliottaus 1980 days
rwhitinger's better half 1981 days
joejet 1989 days
Mohs9 1989 days
MattG 1989 days
Jonnieblaze 1950 days
Green Gren 1903 days
TJD 1985 days
Phred 1994 days
douggie 1995 days
Phud 1996 days
Glen 2007 days
Badger4x4 2007 days
Adam 2007 days
Baron van T 2009 days
Tomdoc 2016 days
gratefuldiver 2021 days
Silverjay 2022 days
theox 2024 days
Chris Hilton 2024 days
Tony H 2025 days
SaudiGR 2026 days
Landmannn 2044 days
Oscar786 2045 days
acky 2048 days
n545ca 2050 days
Logsplitter 2051 days
Commodore 2057 days
NeoGTi 2057 days
HelgeL 2059 days
Greasemonkey 2059 days
Lollo050968 2074 days
Citori21 2081 days
MurphyMurph 2085 days
Barney 2091 days
Wile E Coyote 2095 days
Dschubba 2097 days
Stu Barnes 2097 days
Manuel4x4 2106 days
Mazeman 2107 days
Brock63 2124 days
Tazzieman 2137 days
Tenac loaner 2139 days
Phobiac 2141 days
archerwolf 2146 days
pipo 2149 days
Skymark 2156 days
ADVAW8S 2159 days
Keato 2069 days
Ever Pragmatic 2141 days
slukell 2175 days
Emil 2190 days
bigleonski 2250 days
Ron50 2253 days
Torc Steel 2277 days
Clark Kent 2367 days
C-Mack 2458 days
DeepCJ7 2651 days
mirwantandyo 2668 days
rwhitinger 6410 days

SUMMARY
120 members and an additional 3 members with no alert (4 if you include some chap in Townsville).

Change at the low end of the Leaderboard, as Krabby wallops ResponsiblyReckless with a new low of 1492. The race to the bottom is still on.

Dealer reset fixes the problem, until next year?

 

[Krabby]

Mine is at 1492 days.

 

[.Jeff]

I’m really hoping (unrealistically) that they’ll get smart and release a software update we can install ourselves through the USB port that will fix this, allow for future service resets, and turn off the stupid speed warning. I love this truck truly, but the software is horrible. I haven’t had my software updated to the latest fix because I’m 5 hours away from the closest dealer. This is a chance for them to enable the owner and save themselves a lot of money due to warranty claims and hours paid to dealers.

This is growing increasingly important, and I strongly agree. INOES has 5 things forming a perfect storm of technology challenge:

1. Immature software causing lots of problems
2. Inability to perform OTA updates, requiring long dealership visits (5+ hours estimated for mine)
3. A comparatively small dealer network, requiring long drives for many customers
4. They marketed the vehicle as built like they used to build them, with the minimum viable technology. Unfortunately, gov’t regs make that a fairly thick software layer.
5. Lack of availability of a customer-accessible solution to reset diagnostics.

The current situation is not viable long-term. Hopefully, this issue benefits customers by causing a re-think of some fundamentals at INEOS Automotive.

It is possible to have one of the best built qualities on the market, and still not be a viable vehicle to own. Luckily, the issues have been minor thus far. But if a similar issue hits that bricks vehicles… they’re done.

 

[Torc Steel]

I am at 2277 days.

 

[Tazzieman]

At the very least, rampant intellectual property theft.

I heard from a guy who reads Reddit they're coming for your oil , as well as your wife Run for the hills!

 

[Tenac]

Talked to dealer about getting mine resolved they said all of the truck on lot have it so add about 45 too that list... lol

 

[Blackwolf]

From the Forum responses so far 97.4% of the world population of INEOS vehicles are probably affected.

Has anyone yet been able to get a dealer simply to reset the service date? I image that will solve the problem at least until year end. I also haven't yet heard any theories why this happened this year but didn't happen last year - perhaps it is a feature of non-leap years only.

 

[Green Gren]

I had my local dealer reset my New Years bug/service alert yesterday. It’s not displaying the code error anymore, but I suspect that this will happen again if there isn’t a software update from INEOS sometime before next year. It fully reset to 365 to service and 12k miles to service, which isn’t a great fix for those who are in the middle of their service interval, but I have my actual next service written down and I usually do my service every 6k miles which is easy to do without a warning light.

 

[DeepCJ7]

Mine is at 2651d.

 

[TheDocAUS]

Mine is at 2651d.

Which gets you a top 3 position, but still daylight between you and No 1 at an eye watering 6410 days.

 

[Korg]

Which gets you a top 3 position, but still daylight between you and No 1 at an eye watering 6410 days.

Was proof provided of the 6410? Maybe it was read with a hangover, no coffee or glasses after a big NYE?

 

[TheDocAUS]

Was proof provided of the 6410? Maybe it was read with a hangover, no coffee or glasses after a big NYE?

A photo that I checked twice. It looks real, not like the one I was thinking of making up at 9999. Then the next day it will click over to 0000 and I would get first and last.

 

[Blackwolf]

The spread of numbers is puzzling. One popular theory from yesterday was that the car woke up on 01/01/2026 thinking it was 01/01/2032 and adjusted the counter accordingly. However if this was the case all the new dates should still be within one year of each other (unless the car was already overdue for a service) and therefore the minimum and maximum numbers should not differ by more than 365.

The fact that they do suggests that the simple 2032 theory is not wholly correct.

 

[BluDawg]

Just back from vacation and confirmed mine is showing 1879 days

 

[Clark Kent]

why are so many of you happy to accept nonsense.

Who said I'm happy about this?
1. It happened.
2. IA have acknowledged it.
3. Decide to be angry or be calm.

I choose to be calm.