Funny phone call from Ineos

[Wueste]

I got a phone call from INEOS this week.

They asked: "Have you signed your contract yet?"
I said: "Of course, I've also had the car since the middle of June."
They then: "We have an incoming payment, but no signed contract. But therefore the process is then completed."
Me: "Yes, I am happy to help you".

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Greetings
wueste

 

[Tazzieman]

 

[Eric]

I got a phone call from INEOS this week.

They asked: "Have you signed your contract yet?"
I said: "Of course, I've also had the car since the middle of June."
They then: "We have an incoming payment, but no signed contract. But therefore the process is then completed."
Me: "Yes, I am happy to help you".

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Here is the current status on the website.

View attachment 7826804

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Greetings
wueste

It's clear that it is not just customers they have an issue communicating with, but their own internal departments.
Their left hand doesn't know what their right hand is doing.

 

[DCPU]

All driven by SAP no doubt. A very large tail wagging a very small dog.

 

[DenisM]

All driven by SAP no doubt. A very large tail wagging a very small dog.

As one used to say. " poor Saps!"

 

[ECrider]

I had a call on the third day of ownership. "....the demonstrators are now ready and no doubt you'll be really excited for me to book you a slot..." answered "i'm actually speaking to you from my own Grenadier..."

not quite the same, but different

 

[Wueste]

All driven by SAP no doubt. A very large tail wagging a very small dog.

as an German it guy we call SAP

Sanduhr Anzeige Programm
Hourglass Display Program

or

Software Aus Pakistan
Software from Pakistan

 

[DaveB]

I got a phone call from INEOS this week.

They asked: "Have you signed your contract yet?"
I said: "Of course, I've also had the car since the middle of June."
They then: "We have an incoming payment, but no signed contract. But therefore the process is then completed."
Me: "Yes, I am happy to help you".

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Here is the current status on the website.

View attachment 7826804

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No more comments...

Greetings
wueste

Many years ago I ordered 4 computers from Osborne computers.
They went broke and as I paid by Diners I just requested and got a refund.
Gateway computers bought the remnant of Osborne and 12 months later I received a delivery of 4 computers.
I rang them to try to send them back and they refused to accept them.
They told me I must have been confused.
So 4 computers for free.


You may receive a second Grenadier for free.

 

[Wueste]

You may receive a second Grenadier for free.

that's exactly what my wife hoped too

 

[Blackbox88]

as an German it guy we call SAP

Sanduhr Anzeige Programm
Hourglass Display Program

or

Software Aus Pakistan
Software from Pakistan

Sad After Purchase
Slow And Painful

I have to be very carefully here as my wife is a ABAP programmer and her life is SAP haha.

 

[Blackbox88]

I had a call on the third day of ownership. "....the demonstrators are now ready and no doubt you'll be really excited for me to book you a slot..." answered "i'm actually speaking to you from my own Grenadier..."

not quite the same, but different

Actually I am very curious how did they respond to that or couldn't they not hear you because of the great mic in the grenadier haha

 

[ECrider]

Actually I am very curious how did they respond to that or couldn't they not hear you because of the great mic in the grenadier haha

First and last time I used the hands free. Couldn't work out if it was a crap mic or delay on the line. She seemed non plussed and no doubt went to the next on the list

 

[Rok_Dr]

A friend cancelled his order back in April and received his refund. Yesterday he got another contract to sign from Ineos! Go figure.

Cheers
Steve

 

[Blackbox88]

First and last time I used the hands free. Couldn't work out if it was a crap mic or delay on the line. She seemed non plussed and no doubt went to the next on the list

Haha oke yeah that is what I figured