Workshop Manuals available?

[OGrid]

I got my UN & PW via email this afternoon, but I cannot get the site to load. I'm on a MAC and have tried Firefox, Safari, and Chrome with no luck whatsoever. Plan to try again in the morning, but has anyone else hit this snag?

I found the username was case sensitive.

 

[[ Adam ]]

I got mine yesterday - will begin playing around today or tomorrow. Very interested in part numbers for the interior bits that replace this terrible piano black with something matte or green.

 

[Logsplitter]

Well I’ve been trying to look up some stuff regarding auxiliary coolers removal and fitting incase they fall out again and can’t get the page. System buffering so likely overloaded already. Either that or Ineos are restricting my access for sharing information about removing wheel arch fenders and high level brake light

 

[Tom109]

I got my UN & PW via email this afternoon, but I cannot get the site to load. I'm on a MAC and have tried Firefox, Safari, and Chrome with no luck whatsoever. Plan to try again in the morning, but has anyone else hit this snag?

I’m still waiting for email confirmation?!

 

[Logsplitter]

It seems there is going to be plenty in the workshop manual that we so not get access to. For example checking the diff oil level, requires a special tool that we are not told what it is. Checking the gearbox oil seems impossible for the owner also. Transfer box is fill to overflow so easier.

 

[[ Adam ]]

I appreciate the access to this tool, and I understand this is Ineos delivering on their "promise", but as a system for use in a disconnected or even within a true workshop environment, it's a bit onerous. Maybe I'm dated, but I still think a logically laid out ,paper Factory Service Manual would be the most helpful.

 

[Jeremy996]

I appreciate the access to this tool, and I understand this is Ineos delivering on their "promise", but as a system for use in a disconnected or even within a true workshop environment, it's a bit onerous. Maybe I'm dated, but I still think a logically laid out,paper Factory Service Manual, would be the most helpful.

Yes, but will require someone to sit down and write it!

 

[Logsplitter]

Screenshot then covert to pdf then print. It’ll take time. But I intend to copy and collate some bits for my travels. Just the easy stuff. Anything technical and I’ll call in the “Flying Spanner’s”

 

[255/85]

It seems there is going to be plenty in the workshop manual that we so not get access to. For example checking the diff oil level, requires a special tool that we are not told what it is. Checking the gearbox oil seems impossible for the owner also. Transfer box is fill to overflow so easier.

Some one posted about the diff fluid measurement tool elsewhere. It basically looked like an allen wrench - just an L-shaped piece of metal to set the fluid height below the opening. Hopefully someone here remembers who/where that is in the archives. The transmissions (76 & 51) have online descriptions of the fluid change process as they are used in other applications. I think there are several youtube videos as well.

I get your point though. There are sure to be black walls thrown up here of there for all kinds of reasons.

 

[Greasemonkey]

look under the post:

Diff oil level measuring tool?​

The tool probably looks like in this picture. The markings are at 20 mm / 25 mm / 30 mm from the underside the top.

 

[NQ94]

From the images posted the manual has a good set out and details are well explained.
With all the intense interest in the manuals and owners soon receiving it there is one common questions that may be researched and answered.
Power steering system operation, design and operating pressures this may get to the bottom of noise issues.
Out of general interest the axles and diff lock design and transfer case design and lubrication system would be a good section to learn about.

 

[Jean Mercier]

look under the post:

Diff oil level measuring tool?​

The tool probably looks like in this picture. The markings are at 20 mm / 25 mm / 30 mm from the underside the top.

This looks like "high tech", impossible to copy, unless you are Chinese (joke, with due respect to the Chinese, because not only the Chinese are copying, this is world history).

 

[Greasemonkey]

It took me hours to fabricate the tool.

 

[OkGo]

As someone who has bought the Grenadiers in the used market, I am not sure how one would even go about getting access. You guys are getting emails, how does ineos even have your address? Is that from the original order ?

 

[Clark Kent]

As someone who has bought the Grenadiers in the used market, I am not sure how one would even go about getting access. You guys are getting emails, how does ineos even have your address? Is that from the original order ?

Hi @OkGo Others have had good results using the chat tool on the IA website to ensure they have your owner details for warranty and recalls. Ask for an invitation to the manuals while you're there.

 

[landmannnn]

As someone who has bought the Grenadiers in the used market, I am not sure how one would even go about getting access. You guys are getting emails, how does ineos even have your address? Is that from the original order ?

It's on their website, for example..

Technical publications access

If you’re a handy Grenadier enthusiast, our portal gives you access to the documents you need to keep your 4X4 in top shape.

ineosgrenadier.com

 

[slukell]

I got access the other day and the tool is close to unusable from Australia (and likely many other non-EU locations) because of the latency and low intercontinental bandwidth. The only way to get it to work (ish) from here is to set up a high speed VPN connection to the Netherlands, where the application is physically located.

With decades of online service engineering experience, I can tell that they haven't done what is required to make a service like this snappy, which is "caching" the data to increase performance for users and reduce load on the application (explainer here https://aws.amazon.com/caching/?tag=globalgrena0b-20 )

It is clear that there is no client (browser) caching implemented, i.e. everything is downloaded again every time we return to a page, and there is no web caching either, i.e. everything is loaded all they way from Netherlands on every page load, instead of being saved locally for much faster download speeds. Without my own "direct line" VPN connection I struggle to get 1Mbps, whereas with VPN I get closer to 10Mbps and none of the pages time out. Just imagine what it would be like with my 100Mbps+ internet connection if the content was cached locally in AUS.

I have submitted feedback, a support ticket, and emailed IA Australia to offer advice and specific pointers for how to make this tool much faster for everyone. It's a small change to the application and a modest cloud infrastructure cost with a niche application like this (literally a few hundred bucks a month) so I am optimistic that we will be able to see a drastic improvement in performance once done.

Sure, it doesn't change the fact that it's an online application, but at least it will be usable.

 

[bakepl]

I got access the other day and the tool is close to unusable from Australia (and likely many other non-EU locations) because of the latency and low intercontinental bandwidth. The only way to get it to work (ish) from here is to set up a high speed VPN connection to the Netherlands, where the application is physically located.

With decades of online service engineering experience, I can tell that they haven't done what is required to make a service like this snappy, which is "caching" the data to increase performance for users and reduce load on the application (explainer here https://aws.amazon.com/caching/?tag=globalgrena0b-20 )

It is clear that there is no client (browser) caching implemented, i.e. everything is downloaded again every time we return to a page, and there is no web caching either, i.e. everything is loaded all they way from Netherlands on every page load, instead of being saved locally for much faster download speeds. Without my own "direct line" VPN connection I struggle to get 1Mbps, whereas with VPN I get closer to 10Mbps and none of the pages time out. Just imagine what it would be like with my 100Mbps+ internet connection if the content was cached locally in AUS.

I have submitted feedback, a support ticket, and emailed IA Australia to offer advice and specific pointers for how to make this tool much faster for everyone. It's a small change to the application and a modest cloud infrastructure cost with a niche application like this (literally a few hundred bucks a month) so I am optimistic that we will be able to see a drastic improvement in performance once done.

Sure, it doesn't change the fact that it's an online application, but at least it will be usable.

I'm impressed!! Impressed that at least you have access. Can I ask when you 'applied' did you (or any others please chime in) receive an email response to confirm they had your request? If so how long did this confirmation email take. Reason I ask is I'm not confident Ineos has my correct contact details even though in the tool application process I put my new email address. (VIN however will not match up to my new email) I have an under under 1000 vin number. Guess another chat with Ineos online....

 

[slukell]

I'm impressed!! Impressed that at least you have access. Can I ask when you 'applied' did you (or any others please chime in) receive an email response to confirm they had your request? If so how long did this confirmation email take. Reason I ask is I'm not confident Ineos has my correct contact details even though in the tool application process I put my new email address. (VIN however will not match up to my new email) I have an under under 1000 vin number. Guess another chat with Ineos online....

No, I didn't receive a confirmation email at all, which caused me to think the system didn't get my request so I submitted it another 2-3 times to make sure
I was quite surprised to get the login details so quickly, especially as my VIN is in the mid 5000s..

 

[landmannnn]

I got access the other day and the tool is close to unusable from Australia (and likely many other non-EU locations) because of the latency and low intercontinental bandwidth. The only way to get it to work (ish) from here is to set up a high speed VPN connection to the Netherlands, where the application is physically located.

With decades of online service engineering experience, I can tell that they haven't done what is required to make a service like this snappy, which is "caching" the data to increase performance for users and reduce load on the application (explainer here https://aws.amazon.com/caching/?tag=globalgrena0b-20 )

It is clear that there is no client (browser) caching implemented, i.e. everything is downloaded again every time we return to a page, and there is no web caching either, i.e. everything is loaded all they way from Netherlands on every page load, instead of being saved locally for much faster download speeds. Without my own "direct line" VPN connection I struggle to get 1Mbps, whereas with VPN I get closer to 10Mbps and none of the pages time out. Just imagine what it would be like with my 100Mbps+ internet connection if the content was cached locally in AUS.

I have submitted feedback, a support ticket, and emailed IA Australia to offer advice and specific pointers for how to make this tool much faster for everyone. It's a small change to the application and a modest cloud infrastructure cost with a niche application like this (literally a few hundred bucks a month) so I am optimistic that we will be able to see a drastic improvement in performance once done.

Sure, it doesn't change the fact that it's an online application, but at least it will be usable.

I would guess this hosting is subbed to a third party, wouldn't they charge a 6 figure sum to implement such a change?