Windshield and rear seat nonsense

[Hallpod]

Even tone so I been told Try my best I live in Kansas City and I was one of the first 10 buyer from salt lake dealer Driving the car home and the windshield breaks honestly I've been hit harder with a rock in my 50 year old karmann ghia and certainly harder it's my 110 Sat on it - just got bigger Need a new windshield Ineos insists on me driving the car 1000 miles back to salt lake or Texas or Chicago Won't help at all In the meanwhile Rear seat latch broke while connected I had to take the seat apart Small wire attached to the strap looks like a bent paper clip Anyhow they won't give me a new one They demand the whole mechanism needs to be replaced and if under warranty needs to be done by the dealer 1000 miles away

What's the purpose of giving a manual on the internet if no mechanic is allowed to use it

I traded my nas 110 for this car with the impression it would be easier to care for Anyone interested in a low mileage field master green with white top Rhino rack required to be bought from the dealer new wheels and few extras for a reasonable price If so just respond to this post

 

[anand]

Sorry to hear about your struggles... Warranty repairs always happen at a dealer unless some sort of pre-existing arrangement exists... That is how it works for all automotive companies. If the end user installs a part, there is no way for a manufacturer to verify it was installed correctly, which is required for them to continue to warranty that component.

As for the windshield, it is unfortunate, but also not out of the ordinary for a small volume niche manufacturer that it has to be replaced through a dealer. No glass companies currently manufacture the window as an aftermarket piece (this isn't up to Ineos to make, this is up to the glass companies to manufacture), which means anyone who replaces the glass must buy it through a dealer (again, not at all rare for a low volume brand). If a third party installer doesn't have the software required to recalibrate the ADAS camera after the glass replacement, they absolutely won't want to replace the glass because then they are stuck with the liability of the ADAS system not working correctly.

These are all things that need to be considered before buying a vehicle while living a long distance from a servicing location or dealer unfortunately.

 

[Hallpod]

Sorry to hear about your struggles... Warranty repairs always happen at a dealer unless some sort of pre-existing arrangement exists... That is how it works for all automotive companies. If the end user installs a part, there is no way for a manufacturer to verify it was installed correctly, which is required for them to continue to warranty that component.

As for the windshield, it is unfortunate, but also not out of the ordinary for a small volume niche manufacturer that it has to be replaced through a dealer. No glass companies currently manufacture the window as an aftermarket piece (this isn't up to Ineos to make, this is up to the glass companies to manufacture), which means anyone who replaces the glass must buy it through a dealer (again, not at all rare for a low volume brand). If a third party installer doesn't have the software required to recalibrate the ADAS camera after the glass replacement, they absolutely won't want to replace the glass because then they are stuck with the liability of the ADAS system not working correctly.

These are all things that need to be considered before buying a vehicle while living a long distance from a servicing location or dealer unfortunately.

Thanks for the mansplaining It accomplished nothing Remember ineos barrage of advertising having Bosch certified technicians availiable for those in need even if a authorized dealer isnt availiable this is on that level They need to offer an alternative And the more people who now know they don't Won't buy their car

 

[anand]

Thanks for the mansplaining It accomplished nothing Remember ineos barrage of advertising having Bosch certified technicians availiable for those in need even if a authorized dealer isnt availiable this is on that level They need to offer an alternative And the more people who now know they don't Won't buy their car

I believe for mansplaining to be the case, the explaining party must know the party being explained to is female. Which is information that wasn't made known until your reply.

Either way, the Bosch service center idea was removed from the narrative prior to the first sales in the US, as was the mobile service company possibility for certain parts of the US (KC was not in that area). Since the onset of sales in the US the dealer count has increased by >50%, which is pretty impressive growth in less than 2 years. As an early adopter like yourself, it was a conscious decision of mine that I was buying a vehicle that had very limited support and required planning service and warranty repairs notably in advance (and disrupting my day-to-day schedule to do so).

Just like the Ineos owners in Hawaii (or elsewhere in the world that reside in countries that don't have dealers/agents), you have the option to contact a dealer and (assuming they have one who is willing to) you could fund a technician to travel to you to do your work.

The idea of "flying spanners" is generally reserved for catastrophic or journey-ending issues, and has been brought into use globally in very select cases as needed (but fortunately, hasn't been needed frequently).

Additionally, you pointed out that no mechanic is allowed to use the repair manual, that isn't the case at all. I believe where your gripe exists is that no mechanic (or in your case, glass repair facility) is willing to work on the vehicle because they are unable to safely and correctly recalibrate the ADAS camera. Unfortunately, the US government is able to take some very strong actions against any automotive repair facility that disables or bypasses a factory-equipped safety device (ABS, TPMS, ADAS, etc) and subsequently finding someone willing to do that is very difficult.

 

[landmannnn]

Interesting places forums. 2 posts and has already abused somebody who was trying to help.

 

[DaveB]

Interesting places forums. 2 posts and has already abused somebody who was trying to help.

The original post looks very fake.
Spelling, diction and random capital letters look more like either bad AI or lost in translation.
Quite a few like this pop up on Facebook regularly just trying to prompt a response for some reason.

 

[bigleonski]

Hey mods, this bloke is lost, can you redirect him back to Facebook please.