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Europe Technical and Maintenance manuals

Solution
When will we have access to the 'before launch' "promised" maintenance and technical manuals?
Some of us are already owners since more than two years, and no access at all!
Obviously Lynn had an answer prepped for this, we warned the team that this was something that would get into the conversation regardless of how the upvoting went on the topics in this section of the forum.

I'm paraphrasing here but I'll pull the answer verbatim from the recordings later.

Access will start rolling out in the next 2 weeks. This will be granted by VIN, lowest vins will get access sooner until all vins are covered.

We followed up with the reason for that.

We built the manuals and parts system for dealer/agents use only. The system...
Obviously Lynn had an answer prepped for this, we warned the team that this was something that would get into the conversation regardless of how the upvoting went on the topics in this section of the forum.

I'm paraphrasing here but I'll pull the answer verbatim from the recordings later.

Access will start rolling out in the next 2 weeks. This will be granted by VIN, lowest vins will get access sooner until all vins are covered.

We followed up with the reason for that.

We built the manuals and parts system for dealer/agents use only. The system is essentially a manual one to set up each account. So we ask that when you are contacted about access that you only request it if you are really going to use it and not treat it as a nice to have.

The forum will have access and the intention is to provide some of the basic routine maintenance procedures here. When asked about the account of @Tom D being restricted a while back.

That was to do some maintenance on the system and the access is intended as a shake down account from the owner/user perspective.

Regarding price for access and how that would work.

Original and early adopters, basically everyone who has a Grenadier now will have access to the manuals database free of charge. Owners down the line we can't comment on right now.


Well there's hope at least, I believe Lynn was being honest but the proof of the pudding as they say.
Awesome thanks @Stu_Barnes, @Tom D, @Krabby for all your efforts.

Cheers
Steve
 
Obviously Lynn had an answer prepped for this, we warned the team that this was something that would get into the conversation regardless of how the upvoting went on the topics in this section of the forum.

I'm paraphrasing here but I'll pull the answer verbatim from the recordings later.

Access will start rolling out in the next 2 weeks. This will be granted by VIN, lowest vins will get access sooner until all vins are covered.

We followed up with the reason for that.

We built the manuals and parts system for dealer/agents use only. The system is essentially a manual one to set up each account. So we ask that when you are contacted about access that you only request it if you are really going to use it and not treat it as a nice to have.

The forum will have access and the intention is to provide some of the basic routine maintenance procedures here. When asked about the account of @Tom D being restricted a while back.

That was to do some maintenance on the system and the access is intended as a shake down account from the owner/user perspective.

Regarding price for access and how that would work.

Original and early adopters, basically everyone who has a Grenadier now will have access to the manuals database free of charge. Owners down the line we can't comment on right now.


Well there's hope at least, I believe Lynn was being honest but the proof of the pudding as they say.
That is great news since us early NA owners got the software update after the newer trucks. lol


Thanks to all of the people involved here. Really looking forward to listening to the podcast.
 
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