Quartermaster Disaster

[Tjeska]

Damn, very sad to hear...

Our QM has over 17k km's now got some small warranty repairs planned at 20k km's (door locks, AC condensation water on floor mat & light oil leak on front diff).

We really love the car, hope that Hedin will solve everything decent and that you will get the chance to enjoy it!
It's a great vehicle...

 

[Tazzieman]

It sounds like you bought a lemon.

It's under a leasing contract, so not yet fully owned.
I paid cash and have no regrets/ issues. Maybe I'm just lucky and Matthias is just unlucky.
Maybe he should just reject the vehicle, get the marriage annulled asap rather than endure years of misery.

 

[Korg]

I cannot find this information??? Links? I left a message for my SA see what he comes up with too.

View: https://youtu.be/X_xqLN4R22w?si=2jbvHkjW9kZKesT3

 

[Matthias]

Damn, very sad to hear...

Our QM has over 17k km's now got some small warranty repairs planned at 20k km's (door locks, AC condensation water on floor mat & light oil leak on front diff).

We really love the car, hope that Hedin will solve everything decent and that you will get the chance to enjoy it!
It's a great vehicle...

Keep an eye on the front diff ! Seems they do not have spare ones for the moment...
I may have let myself go a little, the frustration was running high when I came back from vacation after six weeks only to find out that the QM still hadn’t been repaired. Parts are still on backorder.
By now it’s been a full two months.
But, we’ll see , first let’s wait until I get it back, and then see how things evolve.
On New Year’s Eve we even went for Beef Wellington at The Grenadier pub in London, the very place where the idea was born. I really am a fan and I find the story behind the car fascinating.
And I must admit, it really is a great car to drive.
But those defects, grrrrr....

 

[LeBat]

Hello there,

The Toyota Tundra is built specifically for the American market in Texas and is not officially imported or sold in Europe. Over here, it’s not really regarded as a true Toyota…
After purchasing the Grenadier, I gave my old Toyota Land Cruiser HJ61 to my 22-year-old son. Nearly 35 years old, 422,000 km on the clock, still running with the original engine, axles, and differentials…
During a six-week trip in Australia, I saw countless Toyotas – I’d estimate well over 95% – a few Patrols and the new Mazda pickups. And also 5 Grenadiers. Over 8,400 km.
Had I known this forum beforehand, I would never have bought an Ineos.
If you can show me a Toyota forum with similar testimonials about defects, breakdowns, and problems, I’ll eat my Grenadier, agreed?

You wont find that club, all toyotas are perfect. I run a service company so high milage they fo have lemons i have had to deal with two in my life and when you have injectors failing in warranty i wish you the best of luck that cannot happen to a toyota, gearbox fail its your fault you did something wrong. The second last one was so bad i fowed to never buy another hilux. Went through 6 rangers (3.2l) not one problem then had the stupid idea and got one of this 2l timebomb raptors took 50000km and two engines and a gearbox for them to take it back. Then stupidly got another hilux it ended in mediation under 5000km so git a new one at no cost and can say nit a single mishap in 160k well ts a quartermaster now. No actual breakdowns yet but trailer plug has an issue only with lights on. But the canvas canopy is plain bad design on the zips and clips. Time for a warranty visit not even sure they will cover it. So any brand can have a lemon sad if you get one but there is normally some institution that will stand in for mediation its free and tell them to fix it once and for all or refund it. Problem is you already have a bad taste. Good luck

 

[Tjeska]

Matthias Any update on your QM?​

 

[CrazyOldMan]

You wont find that club, all toyotas are perfect. I run a service company so high milage they fo have lemons i have had to deal with two in my life and when you have injectors failing in warranty i wish you the best of luck that cannot happen to a toyota, gearbox fail its your fault you did something wrong. The second last one was so bad i fowed to never buy another hilux. Went through 6 rangers (3.2l) not one problem then had the stupid idea and got one of this 2l timebomb raptors took 50000km and two engines and a gearbox for them to take it back. Then stupidly got another hilux it ended in mediation under 5000km so git a new one at no cost and can say nit a single mishap in 160k well ts a quartermaster now. No actual breakdowns yet but trailer plug has an issue only with lights on. But the canvas canopy is plain bad design on the zips and clips. Time for a warranty visit not even sure they will cover it. So any brand can have a lemon sad if you get one but there is normally some institution that will stand in for mediation its free and tell them to fix it once and for all or refund it. Problem is you already have a bad taste. Good luck

So true. There is no such thing as a Toyota defect. Welcome to the Toyota Collective.

View: https://youtube.com/shorts/v_mdUqCXRsI?si=Xg6zsLkEGDBIz19A

 

[Matthias]

Matthias Any update on your QM?​

Hi Tjeska,

The latest update : it took al little more than 3 months to get my quartermaster back, after several desparate calls and mails to the Ineos Headquarters, asking about the replacement driveshaft.
So it finally arrived, back on the road again.
But not for long...

Suddenly the heating system failed, did work again after adding a few liters of coolant but failed again a few days later. Added some more, and more and more...
So, back to the dealer.
The radiator had to be replaced. Common issue they said, they have a client with his 4th radiator now...
I can still smell some coolant from time to time and the fan goes in overdrive at random since then. Some minor issues, who cares.

But then... a new warning message appeared on the display : Ad Blue error, with Ad Blue level on 75% so no worries hey ???
I should have known better. Last friday, the car would not start. All lights on, display ok, everything seemed normal, just nothing happened when turning the key.
I've tried everything without result.

I did remember the message : NEVER CALL YOUR OWN TOWING COMPANY so I did call the emergency +44 number.
It took me about half an hour to be able explain what the issue was, where the car was, after spelling my name, licence plate, adress and chassisnumber.
A few minutes later I did recieve call from the local Belgian TOURING WEGENHULP, asking where the hell in Deinze I was located....

The man showed up in a lovely Toyota Pickup, was not able to tow the car, had to call another colleague with a bigger truck, id did cost me the whole morning.
So the car is back at the dealership now.

Will keep you posted.

Cheers,

Matthias

 

[Shopkeep]

Hi Tjeska,

The latest update : it took al little more than 3 months to get my quartermaster back, after several desparate calls and mails to the Ineos Headquarters, asking about the replacement driveshaft.
So it finally arrived, back on the road again.
But not for long...

Suddenly the heating system failed, did work again after adding a few liters of coolant but failed again a few days later. Added some more, and more and more...
So, back to the dealer.
The radiator had to be replaced. Common issue they said, they have a client with his 4th radiator now...
I can still smell some coolant from time to time and the fan goes in overdrive at random since then. Some minor issues, who cares.

But then... a new warning message appeared on the display : Ad Blue error, with Ad Blue level on 75% so no worries hey ???
I should have known better. Last friday, the car would not start. All lights on, display ok, everything seemed normal, just nothing happened when turning the key.
I've tried everything without result.

I did remember the message : NEVER CALL YOUR OWN TOWING COMPANY so I did call the emergency +44 number.
It took me about half an hour to be able explain what the issue was, where the car was, after spelling my name, licence plate, adress and chassisnumber.
A few minutes later I did recieve call from the local Belgian TOURING WEGENHULP, asking where the hell in Deinze I was located....

The man showed up in a lovely Toyota Pickup, was not able to tow the car, had to call another colleague with a bigger truck, id did cost me the whole morning.
So the car is back at the dealership now.

Will keep you posted.

Cheers,

Matthias

I can’t recall radiators being a big issue on this forum? Maybe coolant tanks but not radiators. I think you may have a dealer problem more than a vehicle problem.

 

[ECrider]

I can’t recall radiators being a big issue on this forum? Maybe coolant tanks but not radiators. I think you may have a dealer problem more than a vehicle problem.

I don't recall radiator problems on here, apart from the ones in the front bumper that dislodge themselves on the UK/EU ones because no struts. 4th one sounds like very bad luck/unique thus far.