Quartermaster Disaster

[Roach]

@Matthias well written complaint. Best to take it behind the barn and shoot it

Are you within 24 months from purchase? Get some local advice but you might want to give it to the dealer so the clock stops while you figure out options….maybe buy back?

 

[AWo]

I really feel sorry for you. Some of the problems you mention were mine too.
But until now no important mechanical failures, and I have 67000 km.
I was quite unhappy with the response of Hedin Lokeren the first year: arrogant customer care manager, wrong answers, not believing what I told him, until I got an "assigned technician" called Emre: he is really good, listens, discusses and gives advice.
Anyway, I will now switch to Reul Sport in Verviers, who isn't a dealer, but is recognized service center. (I moved from Ghent region to Rixensart, that's the other reason). I have my first appointment on Wednesday, but the communication previous to my service looks great. Reul Sport is a real 4X4 specialist, unlike Hedin, who is mainly a Mercedes dealer!
I hope you change your mind, but I respect your decision of you stick to it!

The Reul brothers are absolutely 4x4 specialists, good shop!

AWo

 

[AWo]

Shall we take a look at this in percentages?
Of course, Toyota also makes mistakes now and then, but they’ve already sold 27 million Hiluxes and Land Cruisers. 27,000,000.
Ineos sold 20,000 units.
And that’s 20,000 too many, because they’re absolutely worthless. Expensive junk. Very expensive junk.

It is commonnto point to failures of other manufacturers to downplay the flaws and bad service some have faced wirh Ineos.

But that doesn't help or changes anything for the affected owner.

If you step back and look at the overall picture anyone can see a newcomer in the market with many faulty builds and lack of service and an old player with a high and well earned reputation.
Faulures of Toyotas will always be there as with any other brand. But they sre and will stay to be more reliable than most others, especially in markets, where environmental protection rules sre not as tough.

Awo, with a Hilux 2024, 25k KM, zero problems and a 42 old Land Cruiser, 175k KM zero problems (sold recently)