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Americas Power steering pump whine

HereinDaRockies

Grenadier Owner
Local time
6:58 AM
Joined
Sep 12, 2024
Messages
852
Location
Denver, Co
Dear INEOS,
A considerable number of Grenadiers are exhibiting a loud, high-pitched whining noise from the power steering unit. This issue is not isolated and is being widely reported across the owner community.

The noise is intrusive and severely detracts from the driving experience—especially when driving with the windows or safari window open. More importantly, it undermines the vehicle’s overall perception. The Grenadier makes a strong visual impression, but that is quickly undone the moment the power steering whine is heard. The sound does not reflect the quality, robustness, or engineering excellence the vehicle is meant to represent.

Owners have every right to expect better from a purpose-built vehicle in this class. This isn’t just a minor annoyance—it’s a significant flaw that demands a resolution.

What steps is INEOS taking to address and rectify this issue for vehicles currently in the field?
 
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I just picked up my new '24 today from Rusnak Pasadena and with <50 miles, much to my surprise, this squeal hasn't been accounted for as an outright factory warranty fix. My neighbor noticed me driving into the garage to congratulate me only to end up asking "what's that weird noise?"

Pls remediate in short order. Thank you.

-New IG owner

View: https://www.youtube.com/watch?v=T4atrIgFlg8
 
I just picked up my new '24 today from Rusnak Pasadena and with <50 miles, much to my surprise, this squeal hasn't been accounted for as an outright factory warranty fix. My neighbor noticed me driving into the garage to congratulate me only to end up asking "what's that weird noise?"

Pls remediate in short order. Thank you.

-New IG owner

View: https://www.youtube.com/watch?v=T4atrIgFlg8
It’s downright embarrassing
 
Ineos needs the decibels from the pump to hit 90+ to give it a look. Otherwise the sound is “normal” and there is nothing anyone can do. I’ve been after them for a year now with no resolution. Rusnak and Sierra, they both know it’s loud and unacceptable.
 
Yes , I follow the forum closely and am aware of everyone's issues!
My point was that the engine (for a petrol ) sounds rather clackety , unless this is a cold engine start.
Yes, I've been reading and you've responded to these steering pump threads w/ the same consistent message that nothing's really wrong.

Respectfully, my video wasn't about the engine noise, but rather the steering pump squeal. I have another car with the S58 so I'm well familiar with bi-turbo BMW inline 6s since 2018.

Gracias.
 
Ineos needs the decibels from the pump to hit 90+ to give it a look. Otherwise the sound is “normal” and there is nothing anyone can do. I’ve been after them for a year now with no resolution. Rusnak and Sierra, they both know it’s loud and unacceptable.
I sent the video to Rusnak Pasadena last night having just met the service rep as she congratulated me on my new IG. I had no idea this was a thing until I googled it and came across these steering pump noise threads. Astounding.

Fun fun fun!
 
Ineos needs the decibels from the pump to hit 90+ to give it a look. Otherwise the sound is “normal” and there is nothing anyone can do. I’ve been after them for a year now with no resolution. Rusnak and Sierra, they both know it’s loud and unacceptable.
Update:

Rusnak service rep told me to swing by so they can take a decibel reading, but unlikely it's >90db. She stated the squeal/whine noise is normal. IMHO, it can't be deemed normal when there are some IGs that make this noise and others that do not. The word should actually be it's acceptable to IA when it's clearly not acceptable for owners like myself with a brand new, bone stock vehicle.

The obnoxious squeal sound renders driving my IG an extremely unpleasant experience with the windows down. Whether in the wilderness or at the mall, driving with windows down is a basic principle of automotive enjoyment and vehicular functionality.

Please address the problem, IA. Thank you for reading.
 
Update:

Rusnak service rep told me to swing by so they can take a decibel reading, but unlikely it's >90db. She stated the squeal/whine noise is normal. IMHO, it can't be deemed normal when there are some IGs that make this noise and others that do not. The word should actually be it's acceptable to IA when it's clearly not acceptable for owners like myself with a brand new, bone stock vehicle.

The obnoxious squeal sound renders driving my IG an extremely unpleasant experience with the windows down. Whether in the wilderness or at the mall, driving with windows down is a basic principle of automotive enjoyment and vehicular functionality.

Please address the problem, IA. Thank you for reading.
keep voting up this question. Let’s see what the CEO says in the AMa podcast 🤞
 
Update:

Rusnak service rep told me to swing by so they can take a decibel reading, but unlikely it's >90db. She stated the squeal/whine noise is normal. IMHO, it can't be deemed normal when there are some IGs that make this noise and others that do not. The word should actually be it's acceptable to IA when it's clearly not acceptable for owners like myself with a brand new, bone stock vehicle.

The obnoxious squeal sound renders driving my IG an extremely unpleasant experience with the windows down. Whether in the wilderness or at the mall, driving with windows down is a basic principle of automotive enjoyment and vehicular functionality.

Please address the problem, IA. Thank you for reading.
The dealers know it’s bad on a lots of trucks. Ineos wont approve work. No appoval no repair or replacement. Really should be a recall.
 
lol this didn’t get covered A 4min retrospective on why vanity mirrors are not available was done instead… 😂😂 what are we doing??😭

This cements it for me.. will be test driving an LC 250 this autumn. If I like it enough.. will be trading it in.

At 5000 miles on the odo. This fucking shit is not getting quieter
 
lol this didn’t get covered A 4min retrospective on why vanity mirrors are not available was done instead… 😂😂 what are we doing??😭

This cements it for me.. will be test driving an LC 250 this autumn. If I like it enough.. will be trading it in.

At 5000 miles on the odo. This fucking shit is not getting quieter
I wouldn't blame you in the least. I'm stubborn and may stick it out, but if the right number came across my desk I'd sell mine in a heart beat.
 
lol this didn’t get covered A 4min retrospective on why vanity mirrors are not available was done instead… 😂😂 what are we doing??😭

This cements it for me.. will be test driving an LC 250 this autumn. If I like it enough.. will be trading it in.

At 5000 miles on the odo. This fucking shit is not getting quieter
I wouldn’t blame you either
 
My hearing must be gone from year of shooting and diving. I have yet to hear it on any Grenny. I also can’t hear my refrigerator beeping at me when the door is left open too long and that drives my wife insane.
 
lol this didn’t get covered A 4min retrospective on why vanity mirrors are not available was done instead… 😂😂 what are we doing??😭

This cements it for me.. will be test driving an LC 250 this autumn. If I like it enough.. will be trading it in.

At 5000 miles on the odo. This fucking shit is not getting quieter
Could be a good move for you. However, I just went to Google and typed in "Toyota LC 250 land cruiser issues" - I'm not sure the grass is necessarily greener. Quieter perhaps ...

Take the AI summary for what it's worth - I pasted as found although I added color to point some things out.

"While the Land Cruiser LC250 has positive features, some reported issues include limited storage, noisy engines, and potential brake noise or windshield availability concerns. Some users also experience transmission issues with a jerky sensation between first and second gear. While Toyota's are known for reliability, the new LC250's long-term issues are not yet fully known, but the model has a mixed overall owner sentiment.

Specific Issues Reported
  • Noisy Engine and Powertrain:
    Some owners find the engine noisy, which, along with the complex powertrain, contributes to a mixed overall sentiment.
  • Transmission Concerns:
    Reports indicate a jerking sensation between first and second gear on the LC250, with some owners suggesting driving in Sport Mode or turning off auto-braking to resolve it.

  • Limited Storage Space:
    The design of the 250 series has been noted by owners as offering limited storage.

  • Brake Noise and Windshield Issues:
    Some units have been reported to experience brake noise, and there have been complaints about the availability of windshields in certain markets.
  • Fuel Economy:
    Owners have expressed disappointment with the fuel economy of the 250 series. "

Also searched "toyota lc250 land cruiser noise issues" and again pasted as found (but altered the order to move to the top something that could be really annoying. The AI summary does include potential solutions though.


"Toyota LC250 Land Cruiser owners are experiencing a range of noise issues, including: a high-pitched brake squeal from the front brakes when cold, often addressed with a Technical Service Bulletin (TSB) from the dealership; various ticking, rattling, and creaking noises from the rear doors, headliner, and A-pillar, sometimes requiring padding or bumper adjustments; wind noise from the A-pillar area, particularly at higher speeds; and potential engine rattling under low-speed acceleration, especially in cold weather.

Common Noise Issues & Solutions

Headliner/Steering Wheel Noises:
  • Symptom: Rattling in the headliner area near the sunglasses holder or a cracking noise from the steering wheel when turning slowly.

  • Cause: The exact causes are still being investigated, but issues have been reported.

  • Solution: Dealerships are working on these, though they may not be covered under warranty if they are considered design flaws.

  • Brake Squeal:
    • Symptom: Loud screeching or squealing from the front brakes, most noticeable when the vehicle is cool, like when backing out of a parking spot or driveway.

    • Cause: Thin brake pad material.

    • Solution: Toyota has issued a Technical Service Bulletin (TSB) to fix this under warranty. Take your vehicle to a dealership for the replacement of the brake shim kits and pad kits.
    • Symptom: Ticking noises from the rear doors, particularly when going over bumps.

    • Cause: Something loose behind the door cards.

    • Solution: The dealership may need to add extra padding to the doors to fix the issue.
    • Symptom: Wind noise coming from the A-pillar area.

    • Cause: A pocket in the A-pillar that catches air.

    • Solution: Dealerships are reportedly working to fix this, though it may be documented and require the issue to worsen before they can fully duplicate it.

  • Engine Rattling (Low Speed):
    • Symptom: A rattling noise from the engine when accelerating at low speeds, especially when cold and going uphill.

    • Cause: Potentially an engine issue, with concerns raised about the smoothness of the gearbox as well.

    • Solution: This issue may need dealer diagnosis for a solution.

  • Hood Rattling:
    • Symptom: A mystery rattling noise from the hood area that comes and goes.
    • Cause: The hood could be moving on the latch.

    • Solution: Adjusting the hood bumpers up may resolve the issue."

Door Noises
  • Ticking:
    A ticking noise from the back doors, particularly over bumps.
    • Possible cause: Loose items behind the door cards or a need for extra padding.
  • Rattling:
    Loud rattling in the headliner near the sunglasses holder or cracking noises from the steering wheel have also been reported.

    • Dealer stance: Some dealerships attribute these noises to the vehicle's design and state they are not covered under warranty.

Lastly, I could not find any conversations with Toyota President: Koji Sato where he specifically discussed any details or issues with the 250 (including noise issues). I was also unable to find any conversations with Mr. Sato where he openly welcomed a direct line of communication to him and his engineering team and/or suggested that building a community with a small group of owners would be beneficial to both parties. Granted I did not delve deeply into individual forums or FaceBook (I'm anti-META) so perhaps that was overlooked.
 
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