That’s reasonable CYA reaction. Just a handful of these out in the field and probably a few thousands of miles across real customers - a catastrophic event has already occurred? It better be approached with the utmost caution. This pump’s liability profile is quite different than selling superficial alu interior bits and roof racks.Big update here: Owl has been amazing on customer support side, the pump seems to be healthy, no leaks or electrical issues.
After cycling the batteries the code went away and truck has been driving normally for hours today.
Could be an air bubble that caused a slight loss of pressure for a moment and potentially sent a code that couldn’t be reset without battery cycling.
Out of an abundance of caution, we’re going to swap the pump for a new Owl pump and the manufacturer is going to evaluate the pump installed currently. All parties surprised there was an error thrown.
That miles/hours before failure figure isn’t optimistic though. Hopefully over longer time, it proves to be more error tolerant than what you experienced
Last edited: