New and waiting for my order

[Draho]

The time is getting closer, according to latest update the vessel with my vehicle should be docking in Melbourne by end of the month - exited

@PalmCoveWagon - in short, the contract did not listed all the options as selected when making initial order, including factory fit item

 

[PalmCoveWagon]

The time is getting closer, according to latest update the vessel with my vehicle should be docking in Melbourne by end of the month - exited

@PalmCoveWagon - in short, the contract did not listed all the options as selected when making initial order, including factory fit item

Thanks. That’s crazy. So do you think the missed items made it into the build?

 

[Draho]

Thanks. That’s crazy. So do you think the missed items made it into the build?

Will find out soon.....I like to think that this was just a misalignment in the papers between order and contract - will see

 

[PalmCoveWagon]

Will find out soon.....I like to think that this was just a misalignment in the papers between order and contract - will see

Hi @Draho I’m curious to hear if the spec and contract issue was resolved and if you received your truck. Thanks.

 

[Draho]

Hi @Draho I’m curious to hear if the spec and contract issue was resolved and if you received your truck. Thanks.

Hi, the contract issue was resolved with the help of an agent/dealer and just today I received request for final payment. I assume that the vehicle arrived in Australia and it is on the way to a dealer or at the dealership already - getting closer.

 

[PalmCoveWagon]

Hi, the contract issue was resolved with the help of an agent/dealer and just today I received request for final payment. I assume that the vehicle arrived in Australia and it is on the way to a dealer or at the dealership already - getting closer.

Thanks. I assume you don't make final payment until you put eyeballs on the truck?

 

[Draho]

Thanks. I assume you don't make final payment until you put eyeballs on the truck?

Unfortunately, the Agent system (all is done over internet) does not work that way, final payment must be made minimum two days prior to delivery

 

[CrazyOldMan]

Unfortunately, the Agent system (all is done over internet) does not work that way, final payment must be made minimum two days prior to delivery

That is a garbage model - I would never pay more than a deposit before seeing and test driving the vehicle

 

[DoubleDoom]

That is a garbage model - I would never pay more than a deposit before seeing and test driving the vehicle

Buying a new build vehicle rarely works that way. Typically, you test the dealer's stock model. Then make the decision where you spec, order, put down deposit and then pay the remainder just before you drive it away. Its different if you are buying a stock model.

 

[CrazyOldMan]

Buying a new build vehicle rarely works that way. Typically, you test the dealer's stock model. Then make the decision where you spec, order, put down deposit and then pay the remainder just before you drive it away. Its different if you are buying a stock model.

Here’s how it worked in the US - I paid a $500 reservation fee for my specific online configuration. When my Grenadier was ready, went to the dealer, looked it over, drove it - if I didn’t like it, I could walk away, and my reservation fee was refunded. In fairness, that’s why US dealers are still stuck with old inventory. My dealer in Chicago told me about one customer who ordered 3, and never even bothered to show up to look at them. Just canceled all the orders, after they were already on the dealer’s books. I think it’s a little different now - I think there is a bigger initial deposit, and I’m not sure what portion is refundable. But now there are dealer units that prospective buyers can test before they place an order - when I ordered mine in ‘23, there weren’t even open dealers in the US. I would still be really unhappy with your agent model - full payment prior to delivery. Don’t like that at all.