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Letter to Lynne Calder

Hi Tom,

just read the letter from Lynn again which you shared June 3rd and I have to say that I was really optimistic
when we got her response.
6 weeks later, where are we ?
What about "better communication should be the easy point" or "having live Q&A sessions" ?

I see this thread drifting in different directions like "bigger cup holders" or "apple car play".
Why are we doing this ?

I x fingers you get some meaningful feedback from IA soon but I don't believe in it anymore.

Thanks again for all your good work.

Cheers,
Gerd
Agreed.
 
Hi Tom,

just read the letter from Lynn again which you shared June 3rd and I have to say that I was really optimistic
when we got her response.
6 weeks later, where are we ?
What about "better communication should be the easy point" or "having live Q&A sessions" ?

I see this thread drifting in different directions like "bigger cup holders" or "apple car play".
Why are we doing this ?

I x fingers you get some meaningful feedback from IA soon but I don't believe in it anymore.

Thanks again for all your good work.

Cheers,
Gerd
I think this is one of the initiatives, in case you missed it.

Hurry and post questions as the first deadline is 25 July.

 
I think this is one of the initiatives, in case you missed it.

Hurry and post questions as the first deadline is 25 July.

That I missed indeed. Thanks for sharing.
 
Not sitting smug in either vehicle, as I agree, a certain amount of masochism is to be experienced dealing with both brands but it’s the challenges which keeps life interesting. :)
As @Cheshire cat kindly pointed out, it was just my sarcastic humour and not meant to offend. I do try to put 'sarcasm' in brackets as I realise we are not all English on this forum 🤣
 
My two topics are indeed covered in the 'letter', but for the record -

I am a Grenadier owner in Montana enjoying the best vehicle I have ever parked in my garage. I held an early pre-order and completed the purchase straight-away. Because I live 700 miles from my dealer, I had them keep the car until the tow package issue was resolved. I could not see putting 2100 miles on my car just to get the tow electronics fixed.

I bought the Grenadier knowing that I can maintain a vehicle to a reasonable extent. Of course, I was expecting a workshop manual, too. Because of my location, I cannot visit my dealer for every little thing.

Questions -

1) Service manual / Shop manual
Where is the service manual / shop manual? What are the release plans for the Grenadier service manual?


2) OBD tools
Will Ineos please recommend the best available OBD diagnostics tool(s)? May I purchase the Ineos factory diagnostics tool? I want the full-on factory, dealer-shop laptop/software/ID credentialed package. Please, may I buy this from Ineos Automotive?
 
So I just had my ADAS software update…Will see how it goes but…

I had an update awhile back where I had the ability to change distance to km. After the ADAS update that is now gone! I can change all the other items but Distance is now not an option…this needs to be fixed! Not sure why it was removed…INEOS needs to overhaul their software team
Distance units toggle is a BIG, BIG deal for me, too. I drive to Canada from Montana periodically and I cannot set distance units to kilometers. This is just plain nonsense.
 
Perhaps if contacting IA you could ask if we could have a rational, repeatable, and controllable way to play MP3 tracks on USB in a manageable order, perhaps alphnumerically by title, or even something as wild as in the order of the track numbers? It really isn't possible to do this at present, and the unpredictable randomness is tiresome. On a vehicle as expensive as the Grenadier, it really is poor that the only way to play an album with tracks in the right (or even a predictable) order is to do it from a smartphone.

I need to spend more time in this forum. I'm overjoyed to discover that I am not the only one.

n) Shuffle toggle is broken
My preferred music source in the Grenadier is folder organized MP3 files on a data stick via USB A. I can instruct the car to play a folder (album) and all the songs in it. However, when I turn the car off one of two things will happen -
a) the last song played will resume properly, but the next track is a random selection (shuffle)
b) the last song played is forgotten and it plays a random selection (shuffle)
Yes, I've set shuffle to inactive. In other words, shuffle reverts to functionally active when I turn off the car. This means I must revisit the menu much more than should be needed. I think this is a bug; shuffle toggle is broken.
 
I'll wager it doesn't play the folder contents in a predictable order even when not on shuffle.

You - we - are not alone!
 
Distance units toggle is a BIG, BIG deal for me, too. I drive to Canada from Montana periodically and I cannot set distance units to kilometers. This is just plain nonsense.
That doesn’t seem right seeing that the countries north and south of you use the metric system. I regularly go across to the European mainland and can toggle between the metric and imperial units.
 
It’s in settings isn’t it?
It is a North American Easter Egg. I am told Canadian vehicles also lack distance units.
nonsense.jpg
 
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