Ineos recalls

[AnD3rew]

Use graphite powder - it wont scum up over time.

Graphite powder is great, but messy In it’s own way, although not sticky

 

[Tazzieman]

Use graphite powder - it wont scum up over time.

It's what Mr Plod uses to fingerprint scum

 

[trobex]

My Grenadier is in production (August start date). Do we know if the more recent builds have corrected some of the early issues (e.g., door seas, safari roof seals) ?

DaveB and I will tell you in about 1.5 weeks time!

 

[Tom109]

Have we started a list of Technical recalls and campaigns? If not, here is a start for the MY24. This is the last sheet of my PDI, picked up 13-Jan-2024.

1. 002674
2. 002673
3. 002798
4. 002809
5. 002823
6. 002824

 

[TNT647]

Wednesday they executed one of the recall actions on my car: door knobs got sometimes stuck. I was allowed to watch the last one to be "repaired". Quite some dismounting needed (see first picture) and what they did was placing a second o-ring in the knob. This was already mentioned in another thread, but I am not sure if somebody made a picture.
View attachment 7828871
View attachment 7828873View attachment 7828874

I doubt that this will solve the problem completely, but we will see.
You will notice the nice scratches, from branches, not vandalism, well, my own vandalism.

Did this solve the stickey door button issue?

 

[MTNDOG]

Have we started a list of Technical recalls and campaigns? If not, here is a start for the MY24. This is the last sheet of my PDI, picked up 13-Jan-2024.

1. 002674
2. 002673
3. 002798
4. 002809
5. 002823
6. 002824

View attachment 7840290

Any clue what they are?

 

[AnD3rew]

Any clue what they are?

Yes would be good to know. Mine is going in on Wednesday next week for the software update and they said my car had a few campaigns to complete on it as well. As far as I know mine has had a few done already, it has had the transfer case replaced (probably twice) it has had some hose clamps relocated, it has had the consumer port removed from the smartpass. It has had the double nuts on the steering arms. Interested to know what else.

 

[Deleted member 9046080]

I have had EIGHT recalls. You sign each job card for the agent to do the work. IMHO, Ineos are being exceptionally proactive in attempting to eliminate design deficiencies.

 

[Deleted member 9046080]

Yes would be good to know. Mine is going in on Wednesday next week for the software update and they said my car had a few campaigns to complete on it as well. As far as I know mine has had a few done already, it has had the transfer case replaced (probably twice) it has had some hose clamps relocated, it has had the consumer port removed from the smartpass. It has had the double nuts on the steering arms. Interested to know what else.

Andrew, the ones you list except the transfer case, were some of mine.

Each vehicles rectification is somewhat different.

 

[Deleted member 9046080]

Any clue what they are?

The agent will tell you when you take the vehicle in. In my case nothing serious. For example, protecting the VIN plate in the engine bay. Or placing a sticker on the Smartpass.

 

[Tom109]

Any clue what they are?

I will not be back to the dealer for a few weeks, but I will find out then what each number covers.

 

[Jean Mercier]

Did this solve the stickey door button issue?

No, one knob got stuck again during some days, and although I didn't do anything I "solved itself".

I have had EIGHT recalls. You sign each job card for the agent to do the work. IMHO, Ineos are being exceptionally proactive in attempting to eliminate design deficiencies.

My dealer didn't hand over and explain the recalls he did, I always have to beg for action or explanations.

 

[Deleted member 9046080]

No, one knob got stuck again during some days, and although I didn't do anything I "solved itself".

My dealer didn't hand over and explain the recalls he did, I always have to beg for action or explanations.

I wonder why they are not explaining the recalls? Why would they be so secretive?

 

[Cheshire cat]

I wonder why they are not explaining the recalls? Why would they be so secretive?

I think the customer relationship is still something they are struggling with and it’s a shame. Most of us are committed/ Keen on the product and are already fully onboard. They do not seem to be recognising that we see any issues as just something to conquer, (At their cost of course ). They need to be more open.

 

[Eric]

I wonder why they are not explaining the recalls? Why would they be so secretive?

I think that might be a dealer "thing" espically with bigger multi franchise dealerships. Some reception/service personnel may not be " enlightened" as to what work is to be/ has been done. Mine, whilst being part of a multi dealership group, the actual Ineos dealership ( right next door to their BMW dealership) is quiet small staffed and very open. Which means I can talk to the Service Manager and actual Technician that worked on your vehicle. Love it, old school approach much more satisfying. Even the receptionist is on first name terms and remembers exactly what is needed and was done.

 

[AnD3rew]

I wonder why they are not explaining the recalls? Why would they be so secretive?

I think it is just the fact that Jean’s dealer is awful based on what he has posted here about them.

 

[YIPPE]

Wednesday they executed one of the recall actions on my car: door knobs got sometimes stuck. I was allowed to watch the last one to be "repaired". Quite some dismounting needed (see first picture) and what they did was placing a second o-ring in the knob. This was already mentioned in another thread, but I am not sure if somebody made a picture.
View attachment 7828871
View attachment 7828873View attachment 7828874

I doubt that this will solve the problem completely, but we will see.
You will notice the nice scratches, from branches, not vandalism, well, my own vandalism.

Is this the same solution on current recall for handles? Taken a while to filter through from ineos.

 

[Clark Kent]

Is this the same solution on current recall for handles? Taken a while to filter through from ineos.

The current campaign is to replace the entire button mechanism on all doors (5). The ignition barrel also gets replaced and two new keys are supplied.

IA sent out a letter to affected owners in March 2025. Extract below.
If you haven't received a letter and have concerns then ask your agent to look up your VIN and check for applicability.

 

[Znarfgh]

These are the recalls done at my second service.

IAMWO002665	CROSSMEMBER WATER INGRESS
IEGRA-1B06-051520	ENGINE COVER
IEGRA-0E-047270	WIRE CRUSH SHIELD PWR ST PUMP
IAMWO003102	ACOUSTIC COVER REMOVAL
IAMWO003330	BATTERY COMBINER CHECK
IAMWO003328	AUX BATTERY COVER
IAMWO003103	STARTER CONDUCTOR RAIL
FRS1.4 SOFTWARE UPDATE
22IEZZZZZZ010	PUSH BUTTON DOOR LOCK

In my case, not all were done because they could not access the rear cross member (because of my storage system) and lack of parts availability. So those of you with rear storage systems, remove them or else you'll have to go back for a second time.