Feeling the Buzz yet?

[Stu_Barnes]

Hey Stu,

I've spoken to OK4WD and they will be in touch very soon. As per my email earlier, we'll do whatever needs doing to put this right and have apologised for the inconvenience caused. I can assure you it is heartbreaking to see the damage considering the amount of work that we have put into those. Also for the record, the way you received the boxes, as two separate deliveries, is not how we packaged them and loaded them into the container. We strapped both boxes together which we believed would have prevented them from being manhandled as they clearly have been. If we had know that the boxes were going to be split we would have packaged them differently.

Of the 5 sets of the custom slider that were done I am aware of three that have sustained similar damage and I have been on contact with both customers to resolve the issue. We have not had any reports of issues with our standard rock sliders.

Cheers

Ryan

OK4WD reached out this morning asking for more information and images and that they could contact a local shop to me, I let them know that I repaired the damage and had installed them this morning.

Thanks for following up with them @RyanT its appreciated.

 

[AngusMacG]

I ordered the same steps as @DaBull and @Stu_Barnes. Mine arrived first (about 2 days after OK4WD shipped them) since I am on the east coast. Luckily for me only one of my brackets was bent. The unlucky part was that the drivers side was the bent one. I was able to mount the passenger side with a little help from my neighbor.

I contacted @DaBull and we chatted about the issue I had. I reached out to @RyanT (last Friday at 1:14 east coast time) and sent him pics. Amazingly he responded about a half hour later (after 6:00pm London on a Friday). Needless to say both of us were disappointed and he has been absolutely fantastic to work with. We agreed on a solution and my bent bracket will be fixed and installed next week.

Overall the wait was longer than expected but the product is exceptional.

The damage incurred was due to shipping somewhere. I wouldn’t give the packaging a high grade but reading Ryans post above does explain a bit about how it was packaged the way it was. UPS delivered the sliders and each had its own box and they were separate. They were stored on the floor of the truck in a vertical position. At the time i did not notice which side was on the floor.

The situation is unfortunate but Ryan has been great to work thru this and I will be enjoying these sliders for many years.

Huge thanks to @DaBull for doing a ton of legwork and working w/Ryan to develop these custom sliders!!!

 

[DaBull]

I ordered the same steps as @DaBull and @Stu_Barnes. Mine arrived first (about 2 days after OK4WD shipped them) since I am on the east coast. Luckily for me only one of my brackets was bent. The unlucky part was that the drivers side was the bent one. I was able to mount the passenger side with a little help from my neighbor.

I contacted @DaBull and we chatted about the issue I had. I reached out to @RyanT (last Friday at 1:14 east coast time) and sent him pics. Amazingly he responded about a half hour later (after 6:00pm London on a Friday). Needless to say both of us were disappointed and he has been absolutely fantastic to work with. We agreed on a solution and my bent bracket will be fixed and installed next week.

Overall the wait was longer than expected but the product is exceptional.

The damage incurred was due to shipping somewhere. I wouldn’t give the packaging a high grade but reading Ryans post above does explain a bit about how it was packaged the way it was. UPS delivered the sliders and each had its own box and they were separate. They were stored on the floor of the truck in a vertical position. At the time i did not notice which side was on the floor.

The situation is unfortunate but Ryan has been great to work thru this and I will be enjoying these sliders for many years.

Huge thanks to @DaBull for doing a ton of legwork and working w/Ryan to develop these custom sliders!!!

I ordered the same steps as @DaBull and @Stu_Barnes. Mine arrived first (about 2 days after OK4WD shipped them) since I am on the east coast. Luckily for me only one of my brackets was bent. The unlucky part was that the drivers side was the bent one. I was able to mount the passenger side with a little help from my neighbor.

I contacted @DaBull and we chatted about the issue I had. I reached out to @RyanT (last Friday at 1:14 east coast time) and sent him pics. Amazingly he responded about a half hour later (after 6:00pm London on a Friday). Needless to say both of us were disappointed and he has been absolutely fantastic to work with. We agreed on a solution and my bent bracket will be fixed and installed next week.

Overall the wait was longer than expected but the product is exceptional.

The damage incurred was due to shipping somewhere. I wouldn’t give the packaging a high grade but reading Ryans post above does explain a bit about how it was packaged the way it was. UPS delivered the sliders and each had its own box and they were separate. They were stored on the floor of the truck in a vertical position. At the time i did not notice which side was on the floor.

The situation is unfortunate but Ryan has been great to work thru this and I will be enjoying these sliders for many years.

Huge thanks to @DaBull for doing a ton of legwork and working w/Ryan to develop these custom sliders!!!


View attachment 7864056

Had my Buzz Overland Rock Sliders Installed today.
I AM FEELING THE BUZZ!
Last time I felt this much Buzz was when I picked up my Grenadier.
Will post photos and info once I get some use and miles out of them.
DaBull

 

[SUBVET735705769]

Mine arrived both in one box. I installed them myself with no problems. I used zip ties to hang the slider and alternately pull up each side until 1/4" from the flange and then threaded in the bolts. Torqued to 50 and 75 ft-lbs. Stout product, happy customer.

 

[wolftimj]

Finally got to installing the Buzz sliders. Went in as promised. Definitely would have been easier with a second person and/or a lift. Ended up using a really stout box to put the slider on allowing me to slide it in place underneath.

Huge ground clearance difference over OEM tubular step (which are now for sale by the way).

WOW. Glad I don’t have to rely on my photography to eat.

 

[RobS]

FFIW, my extra set of hands was a five gallon pail. Worked like a charm.

 

[tmarr]

I recently received and installed my sliders, but I've encountered a problem. In short, the driver's side sits just over 1/4" higher than the passenger side. While this may not sound significant, it's quite noticeable in person.

Initially, I thought it must be an adjustment issue. However, after spending considerable time taking numerous measurements, I determined that wasn't the case. I also confirmed the mounts on the frame are at the same height from the floor on both sides.

I've attached some images to illustrate the issue (mouse over the image...the title will indicate the driver or passenger side). The white piece of PVC shown in a couple of the images easily slides under the body on the passenger side but doesn't come close on the driver's side. Again, hard to see in the image. It's challenging to fully capture the issue in photos because the perspective can change significantly based on the camera angle.

I could potentially shim the driver's side down, but this seems excessive and would require new hardware and modifications to the center mount, as the vertical bolt would no longer fit.

I know a few people have installed these sliders, so I thought I'd reach out to the community in case I overlooked something. Upon receiving the shipment, some of the tabs were bent, as others have mentioned, but I don't think that's the problem here. Before I contact OK4WD, does anyone have any thoughts or suggestions?

 

[Cheshire cat]

I recently received and installed my sliders, but I've encountered a problem. In short, the driver's side sits just over 1/4" higher than the passenger side. While this may not sound significant, it's quite noticeable in person.

Initially, I thought it must be an adjustment issue. However, after spending considerable time taking numerous measurements, I determined that wasn't the case. I also confirmed the mounts on the frame are at the same height from the floor on both sides.

I've attached some images to illustrate the issue (mouse over the image...the title will indicate the driver or passenger side). The white piece of PVC shown in a couple of the images easily slides under the body on the passenger side but doesn't come close on the driver's side. Again, hard to see in the image. It's challenging to fully capture the issue in photos because the perspective can change significantly based on the camera angle.

I could potentially shim the driver's side down, but this seems excessive and would require new hardware and modifications to the center mount, as the vertical bolt would no longer fit.

I know a few people have installed these sliders, so I thought I'd reach out to the community in case I overlooked something. Upon receiving the shipment, some of the tabs were bent, as others have mentioned, but I don't think that's the problem here. Before I contact OK4WD, does anyone have any thoughts or suggestions?

I wouldn’t want to accept that difference at this price point.

 

[Stu_Barnes]

I recently received and installed my sliders, but I've encountered a problem. In short, the driver's side sits just over 1/4" higher than the passenger side. While this may not sound significant, it's quite noticeable in person.

Initially, I thought it must be an adjustment issue. However, after spending considerable time taking numerous measurements, I determined that wasn't the case. I also confirmed the mounts on the frame are at the same height from the floor on both sides.

I've attached some images to illustrate the issue (mouse over the image...the title will indicate the driver or passenger side). The white piece of PVC shown in a couple of the images easily slides under the body on the passenger side but doesn't come close on the driver's side. Again, hard to see in the image. It's challenging to fully capture the issue in photos because the perspective can change significantly based on the camera angle.

I could potentially shim the driver's side down, but this seems excessive and would require new hardware and modifications to the center mount, as the vertical bolt would no longer fit.

I know a few people have installed these sliders, so I thought I'd reach out to the community in case I overlooked something. Upon receiving the shipment, some of the tabs were bent, as others have mentioned, but I don't think that's the problem here. Before I contact OK4WD, does anyone have any thoughts or suggestions?

I’m hopeful that @RyanT will pick up on this and get in touch. Ok were responsive with regards to my damaged sliders. Fingers crossed you get a good outcome.

 

[tmarr]

I’m hopeful that @RyanT will pick up on this and get in touch. Ok were responsive with regards to my damaged sliders. Fingers crossed you get a good outcome.

Thanks, Stu. I'll tinker with them a bit more this weekend when I have time. So far, I can't see how this issue can be adjusted out, especially since the sliders are level in this configuration (i.e., adding a couple strategic washers to tip the front of the slider forward wouldn't fix the problem). That said, maybe there's something I'm missing, as I've been wrong before.

Overall, the construction appears to be excellent. This design fits the truck very well, as they took time to consider and match the existing angular features of the vehicle. The sliders really look like they belong on the truck. I'd prefer the option to delete the branding or reduce its size. But the overall design is great.

Tom

 

[HogRider]

Mine arrived in one box on the 18th, and I was able to installed it with my wife's help and some jack stands. Luckily it arrived perfectly with no damage, and nothing bent. I haven't measured both sides to see if they are even, I just assume they are. Will measure it tonight.

 

[Tom109]

I recently received and installed my sliders, but I've encountered a problem. In short, the driver's side sits just over 1/4" higher than the passenger side. While this may not sound significant, it's quite noticeable in person.

You may have to swap one slider with someone who has driver/passenger gaps opposite of yours.

TBH, other than visually verifying they were horizontally parallel to the sills, I didn’t check any further. I can’t see the left and right side at the same time, so it didn’t occur to me to actually compare them. I was happy I only had to fight that one, last bolt. Manufacturing something with this many fasteners to fit a low volume vehicle is no small feat.

 

[RyanT]

Thanks, Stu. I'll tinker with them a bit more this weekend when I have time. So far, I can't see how this issue can be adjusted out, especially since the sliders are level in this configuration (i.e., adding a couple strategic washers to tip the front of the slider forward wouldn't fix the problem). That said, maybe there's something I'm missing, as I've been wrong before.

Overall, the construction appears to be excellent. This design fits the truck very well, as they took time to consider and match the existing angular features of the vehicle. The sliders really look like they belong on the truck. I'd prefer the option to delete the branding or reduce its size. But the overall design is great.

Tom

Hey Tom,

I’ve just sent you a PM.

Cheers
Ryan

 

[Karearea]

These look even better with a bit of mud flung around

 

[nuclearbeef]

I ordered my sliders from OK4WD on May 13th.
Latest update says they are in production and will be in the next container.
No estimated delivery date.

 

[MurphyMurph]

Ordered and paid for my a set of Buzz rock sliders on July 5th. Expecting to get them in a month, but we’ll see. Anyone else order through Mule Outfitters in Preston/Issaquah and still waiting?

 

[Stu_Barnes]

I'm trying to find out the tightening torque for the door hinge bolts to the door. This is an integral part of the safety structure of the vehicle and any excuse from insurance etc should the worst happen.

Just following up with this, the torque should be 60Nm for the painted door hinge bolts.

 

[MurphyMurph]

Anyone in the US receive their Buzz Overland rock sliders recently? I’m still waiting on mine that I ordered through Mule Outfitters.

 

[RyanT]

Anyone in the US receive their Buzz Overland rock sliders recently? I’m still waiting on mine that I ordered through Mule Outfitters.

Hi MurphyMurph,

The container is leaving on Monday so they should be on US soil within three weeks and with everyone that has ordered shortly thereafter.

 

[parb]

Is there anyone who is going to stock inventory from that container? I'd like to order sliders but I don't want to wait for months.