Episode 15 INEOS CEO Lynn Calder Interview Part 2

[CRH]

Listening to the podcast is a real burden for me as English is not my mother tongue and the quality of the record is indeed not optimal. Therefore I am happy to read the comments here.

I hope they will review their dealership in Belgium. Because I wasn't happy of my dealer in Belgium (Hedin) and apparently others still aren't.

I got better service at Hedin after I got an "assigned" technician.

But I changed recently to the only non-Hedin workshop in Belgium, and the customer relationship is amazing (Reul Sport).

I hope Ineos will evaluate their assigned dealers/workshops and will have the courage to seek replacements for the underperforming ones!

Maybe some clever person on here might be able to get a transcript done of the interviews for our non-English speaking friends

 

[[ Adam ]]

Listening to the podcast is a real burden for me as English is not my mother tongue and the quality of the record is indeed not optimal. Therefore I am happy to read the comments here.

I hope they will review their dealership in Belgium. Because I wasn't happy of my dealer in Belgium (Hedin) and apparently others still aren't.

I got better service at Hedin after I got an "assigned" technician.

But I changed recently to the only non-Hedin workshop in Belgium, and the customer relationship is amazing (Reul Sport).

I hope Ineos will evaluate their assigned dealers/workshops and will have the courage to seek replacements for the underperforming ones!

Not sure what platform @Krabby and stu are using for the podcast, but I use riverside.fm, which delivers automated transcripts.

I'm having it transcribe episode 2 right now, and will upload the english text when completed. Translation to french after that should be trivial.

edit: attached

 

[parb]

Listening to the podcast is a real burden for me as English is not my mother tongue and the quality of the record is indeed not optimal. Therefore I am happy to read the comments here.

I hope they will review their dealership in Belgium. Because I wasn't happy of my dealer in Belgium (Hedin) and apparently others still aren't.

I got better service at Hedin after I got an "assigned" technician.

But I changed recently to the only non-Hedin workshop in Belgium, and the customer relationship is amazing (Reul Sport).

I hope Ineos will evaluate their assigned dealers/workshops and will have the courage to seek replacements for the underperforming ones!

I think this is exactly what they are doing.
It's unclear to me how they are getting insights into the customer assessment of their dealer , maybe that's what the surveys are telling them.

She also said this was a much bigger problem in Europe and Australia than in the US.

 

[parb]

@Stu_Barnes this post was inspired by jean merciers comments.

I think you said you used gopros. They overheat, you need to have some form of cooling and a big external usb battery to make them run for a long time.

But I hope you record using proper microphones. I suggest a dynamic microphone with a cardioid pattern to filter out some noise. A shock mount to remove vibration from getting to it. 2-12" from your mouth,

I assume you use some form of mixer.i would make sure it has a effects chain, ideally by microphone. high pass filter, de-esser, noise gate, compressor are the bare minimum in my opinion. A noise gate keeps each microphone off until a person talks and that removes a ton of noise. A high pass filter can keep a lot of room noise out. De-esser to make voices sound more natural. And a compressor to keep the voices level even if they move away from the microphone.

And then bring an moving blanket. Hang it on the wall for super cheap improv noise treatments.

This helps you avoid doing so much work in post.

Or maybe you're already doing all of this. But if not, its really worth it. Over you get going its a 5 minute setup.
I've mostly used digital stage mixers but I think it's overkill. 32 channel mixers aren't what you need. I looked up some prosumer stuff and the rode procaster ii has at least the software filters and seems easy to use.

I'm a big fan of the behringer x-air line but then you're chugging 40lbs of kit and the learning curve is high. I don't think you want to do that.

I stash everything into a pelican box with foam. Cutouts for mixer, microphones, microphone stands, puff/wind filters and cables. Tight and compact travel package.

When I worked as a sound engineer I would have a trailer outfitted with amps, speakers, cables, power if I'm at a sports event, and pelican boxes with mixers and microphones. Stands in a compartment for stands. But this scales down well to a compact 4 microphone setup. It's been been many years since I was a pro in the field but a few years ago I had to help out in two big events and nothing has really changed. It's the same filters, same type of microphone etc. different and more digital but ideas are all the same.

Ggood voice sound is hard to create. But lovely when you get it. The better you can get the source to sound great at time of recording, the easier it gets in post.

 

[[ Adam ]]

I think this was their first attempt at a true field recording - which tends to be a lot more difficult than the usual "two guys at their computer" paradigm. I'd probably look to use something like the Rode Wireless Pro, and perhaps a 3rd Rode lav direct connected to an iPad or similar. Most podcast platforms are kindof difficult to use to record multiple people in the same room - they are designed for remote recording. Using riverside, you can at least fire up the client on your phone or a tablet and use your headset to bring in an additional audio stream. If you really want to get crazy, the RodeCaster series brings some cool features, but at an added cost.

Agree 100% with your other recommendations as well - I was once trying to record in an old victorian house and ended up taking a mattress off a bed to put against a wall just to try and dampen some of the lovely reflections.

@Krabby and @Stu_Barnes its definitely worthwhile to do some research on youtube for podcast recording - I'm a big fan of Podcastage - he does a great job reviewing a variety of equipment and techniques.

 

[CRH]

Not sure what platform @Krabby and stu are using for the podcast, but I use riverside.fm, which delivers automated transcripts.

I'm having it transcribe episode 2 right now, and will upload the english text when completed. Translation to french after that should be trivial.

edit: attached

I knew someone would be able to do it, and on behalf of everyone, thanks for the work

 

[Jean Mercier]

Not sure what platform @Krabby and stu are using for the podcast, but I use riverside.fm, which delivers automated transcripts.

I'm having it transcribe episode 2 right now, and will upload the english text when completed. Translation to french after that should be trivial.

edit: attached

Thanks for that, I read the first part, part which I already listened to: much easier for me to read than to listen.

Anyway, let's be clear, my complaint wasn't meant as criticizing @Stu_Barnes and @Krabby : I appreciate their effort in managing this forum a lot!

 

[CrazyOldMan]

Just chiming in, there’s a part 3

The steering pump question wasn’t raised/didn’t get enough votes to make the cut and they’re already 2 versions down the line on the system if not more at this point.

The conversation was, and is a light hearted conversation in a pub. That’s the vibe that we go with and we went with. You’ll find out who Lynn nominates next for a chat. So when that comes around make sure you….

A. Propose a question in good time.
B. Hope people agree with you that it should make it into the schedule. At least 1 from each geographical sales area is included.

This series is essentially an opening getting to know you session for all parties and not a feet to the fire interrogation. We had Lynn for over 3 hours non stop and were earmarked for 1 hour, this podcast also is essentially unedited, the audio is just cleaned up as we were in the most echoey room imaginable, with a squeaky table and the go pros kept shutting down.

Stu.

It’s a great opening volley - particularly if they’re planning to just lean into owner community engagement and dialogue as “the way they do business.” Love it - looking forward to more. I’m just glad to be one more clown in the clown car. Thanks, @Stu_Barnes and His Holiness for making it happen.