I somehow missed this thread a few months back when i did a search.
My cruise control has been cancelling on left hand bends only - but very intermittently, like once a week, 10 times a day, not for a fortnight etc.
I reported it to the dealer from about day 2 ownership and the dealer has "investigated" it at all of my first 3 services - but tonight they tried to charge me $180 because they couldn't find a problem...WTF (They had forgotten to charge me the $180 at the last service 8 weeks earlier!!).
Maybe Im unreasonable but i refused to pay and went through 2 staff before i got to the manager. He relented but what?
I will send a screen shot of DennisM's thread reply above to the manager and see what he has to say.
To top this off, the car wasn't even in for a service, they had had it for the last 2 days to replace all the door lock mechanisms (which were basically permanently jammed) and fix the lack of a heater which last week was causing the windscreen to freeze (it was cold here in Tassie last week). Did they replace the lock mechanisms...I think so. Did they fix the heater...NO...Needs a new thermostat apparently, that will be another 2 weeks wait for one to turn up.
Does anyone in Australia get good service from their dealer? We only have one option here in Tas as the three locations are all part of the same motor group, as i understand it. Their customer service is lacking to say the least. Im now onto the 4th person who is the Ineos contact (thats in 8 months) and i dont see any of the previous people there. Despite its quirks and problems, I love the car, but the servicing and warranty experience here in Launceston is so bad (imo) that i wouldn't buy another.
My rant over, now its beer O clock
