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Complaining about issues with IG? - it’s not just Ineos…..

bigleonski

Grenadier Owner
Local time
9:41 AM
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Nov 5, 2022
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Location
Brisbane QLD, Australia
Here’s an 80,000km review of the 300 Series Landcruiser that’s done a lot of outback touring.

Seriously, when people think Ineos has done a shit job, they should realise we’re doing OK.

No major dramas here, just niggles, (although replacing injectors……) but it rang a bell against a lot of the whinging that goes on here about our buggy.

View: https://youtu.be/BBxh4riybC8?si=qlFcBI6wwkO3-sd1
 
I don't think it is really about comparing between brands and models. I think its about wanting to insist on higher standards for the one we choose and enjoy.
 
I don't think it is really about comparing between brands and models. I think its about wanting to insist on higher standards for the one we choose and enjoy.

Yeah I get it, but when a 70 year plus maker gets the same issues and more not right, it’s hard to dump too hard on the new kid on the block. Maybe it’s a generational thing.
 
Having spent far too long buying cars, working on cars, thinking about cars, working in insurance on cars, worrying about cars and helping others with cars, all of them suck somewhere! It's all a question of where the balance is.

Every manufacturer has a bad time sometime, the Takata airbag disaster affected 34 brands and 67 million vehicles in the USA alone. So far, Ineos Automotive have done OK by me, but that is not to say there are not things that could be done better, (but most are annoyances rather than a disaster). This list is UK centric, but I suspect it will ring a bell around the world.
  • The launch software was pants and the 2025 service bug is not great. On the upside, none of it bricked the vehicle for me,
  • Water ingress for early build vehicles was an embarrassment. (When your Land Rover owning mates are taking the piss, it has gone too far. My wife thought it was funny as it was dripping on me, the LR110/90 dripped on her!)
  • The dealer rollout was poorly handled and the new Super Dealers are not bedded in yet. Should I expect my vehicle to be collected and delivered for service? How long is a suitable wait for technician time?
  • The heater took too long to get to barely adequate, I think I, (and the forum), was more use to my service agent than Ineos dealer technical support in the early days.
  • Parts supply is nowhere near as slick as it should be, (although the experience in extremis seems to be better than expected).
  • Marketing promises not met; although some of us have a somewhat mangled manual, we don't have a useful diagnostic tool. Sort that and the lack of dealers and general abuse about it not being entirely fit for remote work goes away. It would definitely be a useful USP compared to JLR/Toyota/Jeep/whatever. Keep it cheap and locked to a specific vehicle and even the dealers might see it as an attractive selling tool, (most people don't want to get their hands dirty). A single year DVD manual and a basic reader/write tool locked to a VIN would be a pragmatic solution.
  • The front drive shaft failing early - not a big deal for me, but a noisy PR downer on the forum and social media.
 
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