Are you happy with your dealer / service agent? Please cast your vote!

[Baron von Teuchter]

I voted Very Satisifed for G&L Marshall in Huntly. Family owned, personal service, great communication, very reasonable prices and free courtesy cars.

 

[Baron von Teuchter]

There’s hope then for the U.K. maybe that we get some Bosch or other independent service centres

Yep my local (see above) are an independent Bosch service centre

 

[IslandFalconer]

My dealer has been difficult, if not outright near useless. Truck spent 6 months with them only to be returned to me in worse condition. Everything is a struggle, everything is never their fault. Forgetting to plug in the door switches not their fault, missing screws in dashboard not their fault, heater leaking coolant after removing it to Fix A/C condensation, not their fault. Their technicians have no pride in the workmanship and they are on service manager #3 in one year. There’s no continuity. The Dealer Principle(manager) is one of those “don’t be mad” types so everything to him is just another day. If you’re angry at shit service, not his fault either. And since they are the only dealer within 2000km I’m stuck with them.

 

[drof14850]

Very satisfied with Compass Tractors / Automotive in Bridgwater. Also had some experience with Lloyds Carlisle who were very helpful also.

 

[Logsplitter]

Very satisfied with Compass Tractors / Automotive in Bridgwater. Also had some experience with Lloyds Carlisle who were very helpful also.

Maybe should try Compass especially if they will collect the vehicle. I spend a lot of time in the Poole area so not too far.

 

[drof14850]

Maybe should try Compass especially if they will collect the vehicle. I spend a lot of time in the Poole area so not too far.

Dont know if they collect, but worth the drive just to go to Pynes of Somerset, same industrial estate. Great breakfast bacon and mushroom bap and incredible Pork, stuffing and apple sauce bap for lunch.
£500.12 for first service at Compass.

 

[AngusMacG]

I’ve had very good luck with Curry. The last service was good but took a bit longer than originally told.

Tried KO 3 times early on in my ownership and never heard back from them (email and Phone). I am in frequently since it is my daily driver so their loss in revenues I guess…

 

[Logsplitter]

Dont know if they collect, but worth the drive just to go to Pynes of Somerset, same industrial estate. Great breakfast bacon and mushroom bap and incredible Pork, stuffing and apple sauce bap for lunch.
£500.12 for first service at Compass.

I’d be happy with that price. Harwoods was significantly more.

 

[Baron von Teuchter]

I’d be happy with that price. Harwoods was significantly more.

All comes down to labour rate I think. My first service was £455! Second service in next couple of weeks, will see what that comes to…

 

[Coullabus]

Sterling Trailer Centre, STC, gets a 5 from us. After having to be salvaged north of Perth they hung back on a Friday and and lent us their vehicle until ours was fixed, even though it wasn't an Ineos courtesy car/ Ineos Fleet Vehicle at the time.

G.

Yep. Nothing but positives at STC - very happy.

 

[Coullabus]

….and Tom (ineosGrenadierTech) in Carlisle has been very helpful with advice

 

[RICKYREDRUM]

Had a great purchase experience at Mossy in Houston

 

[Skiprat]

Would have been a neutral or satisfied for Endeavour at Gerrards Cross - that turned into a very dissatisfied, as the last time it went in there they had employed what must have been some local mechanic who had no bloody idea how to put the door back together after changing the door button. Ended up with a more experienced guy being called out who knew what he was doing and continued working after hours to get it sorted while the staff at the dealership buggered off home. Looking at going to Adventure Automotive either in Oxford or Northampton for the next service. (Any feedback on either of these would be appreciated)
Since learned today after calling Ineos that Endeavour are no longer in the portfolio of dealerships….Would have been nice to have been told by Ineos
Thank god I still get a kick out of driving such a well made car, as the quality of the product far exceeds the systems put in place to support it.

 

[Gasguzzler]

Ko INEOS provide excellent service, IMO

Completely agree. They have been fantastic

 

[BradS1]

KO in framingham MA was a great dealer experience. My only advice is maybe put your whole inventory online... It is tough to wade through 70 cars on the lot that all look the same, but have different options. My sales guy eventually located exactly what I wanted though, told me about it VIA txt and I bought it the next day.

 

[remote medic]

G & L Marshall in Huntly (same place as the Barons) and same comments - very good dealing with some minor warranty issues and did a good job a 600 mile oil change