Amazing aftermarket audio system/speaker upgrade

[SiMsound]

Finally received the entire system (USPS lost the first subwoofer and @SiMsound sent a replacement - thank you Bjorn). Got the doors done a couple of weeks ago. Now for the rest. @SiMsound or @acaciolo , can either of you confirm whether the DRC power/bass knob should still be installed even though I'm not installing the standalone bluetooth module?

Do you already get our installation manual? There you can see where we suggest to place the DRC controller incl. step by step explained how to do.

 

[avidtest]

Yes I did. I finally realized it would have to work. My confusion was because the manual explained the DRC installation section as "Only if Stand-Alone Kit was was ordered", which I did not include. However, I now realize the V4M kit will allow the DRC by itself.

 

[WaterOx]

I'm still waiting to receive the third parcel of my order but so far I'm quite disappointed.

- the grill of the subwoofer was dented (parcel #1)
- one of the 6.5 speakers is severely bent (parcel #2)
- one of the A-pillars is significantly scratched (parcel #2)

While it's possible to blame the dented grill and bent speaker on extremely rough shipping/handling (parcel #2 did not look abused), the A-pillars were wrapped in a lot of bubble wrap which had no signs of damage. So I can only assume it was this way before it was shipped?

I expected much better. Think twice before ordering this.

 

[ADVAW8S]

I'm still waiting to receive the third parcel of my order but so far I'm quite disappointed.

- the grill of the subwoofer was dented (parcel #1)
- one of the 6.5 speakers is severely bent (parcel #2)
- one of the A-pillars is significantly scratched (parcel #2)

While it's possible to blame the dented grill and bent speaker on extremely rough shipping/handling (parcel #2 did not look abused), the A-pillars were wrapped in a lot of bubble wrap which had no signs of damage. So I can only assume it was this way before it was shipped?

I expected much better. Think twice before ordering this.

Luck of the draw. I had a box that looked like it was handled by ox but I expect nothing less from DHL. Everything inside was perfect. I would put a claim in with DHL.

 

[SiMsound]

I'm still waiting to receive the third parcel of my order but so far I'm quite disappointed.

- the grill of the subwoofer was dented (parcel #1)
- one of the 6.5 speakers is severely bent (parcel #2)
- one of the A-pillars is significantly scratched (parcel #2)

While it's possible to blame the dented grill and bent speaker on extremely rough shipping/handling (parcel #2 did not look abused), the A-pillars were wrapped in a lot of bubble wrap which had no signs of damage. So I can only assume it was this way before it was shipped?

I expected much better. Think twice before ordering this.

@WaterOx
That´s not how it should be. Sorry for that. But whay you didn´t write me an Email? As we talked about the Subwoofer Grille before. We are always willing to solve every problem. It you have damaged speakers or else come back to me and you get some new.
Posting here is good to blow off some steam which I can totally understand but it don´t solve your problems. So please write me an Email and I will take care ASAP.

 

[Phred]

Kudos SiMsound, great customer support.

 

[avidtest]

DHL actually lost my sub. Bjorn made it right, right away, and shipped a replacement. The original mysteriously arrived months later. It was in in perfect shape, so it got forwarded to another US customer. While it's disappointing I'm sure, that you'll have to wait a bit longer for replacement or fix, I'm confident Bjorn will make it right. I appreciate a vendor like him, and his willingness to provide such a great product, and deal with the pain in the ass of packaging and shipping internationally, so that we in the US can get our hands (and ears) on it.

 

[parb]

Yeah, I think the first message should go to the vendor. Name and shame should only happen if results was unsatisfactory.