Canoes can be like that sometimes. I find it's best to just let them sit out in the sun in your backyard for about 15 years and then check. They usually will have updated by then unless they were made by Grumman. Those never seem to update.Well all I have to say is I have NEVER been able to get the OTA update to work on my canoe, and it didn’t even come with a backup camera. At this price point, I think that’s unacceptable. Father Larry tried to perform an exorcism and I took it to the Wicca retreat center for a moonlight crystal healing dance and zip - nada - nihil. The entire state of Wisconsin has expended the full extent of its intellectual and spiritual powers, to no avail.