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Americas The threat to Ineos Dealers

Where chipping away at that 60k number. Saw brand new one, newly registered in a parking garage in Seattle. Since plates go with cars, these were paper, it was just sold to a new owner.
 
Every once in a while, I reach out to the Ineos dealers closest to me to see if they've added any travelling maintenance programs. None have, but one big change I discovered is that Ineos changed their roadside assistance service in November 2025. Now, it's no longer capped at 100 miles for a free tow to a dealer in the event of a breakdown caused by a warrantied issue; it's a free tow from anywhere in the continental United States.

This may have just eliminated my biggest concern. Yeah, I live in Kansas City, which is around 6.5 hours from my closest dealer. But I go to Colorado at least once a year, and right now I'm building a downhill mountain bike, which means I'll probably be going there more often than that. So the regular maintenance thing isn't too big an issue since I'll be near there anyway.
 
Every once in a while, I reach out to the Ineos dealers closest to me to see if they've added any travelling maintenance programs. None have, but one big change I discovered is that Ineos changed their roadside assistance service in November 2025. Now, it's no longer capped at 100 miles for a free tow to a dealer in the event of a breakdown caused by a warrantied issue; it's a free tow from anywhere in the continental United States.

This may have just eliminated my biggest concern. Yeah, I live in Kansas City, which is around 6.5 hours from my closest dealer. But I go to Colorado at least once a year, and right now I'm building a downhill mountain bike, which means I'll probably be going there more often than that. So the regular maintenance thing isn't too big an issue since I'll be near there anyway.
Two sides of a medal. The roadside assistance will carry you over longer distances and going to a dealer for service requires you to drive a longer distance, as well.
It ends up the same: too less dealers.

AWo
 
Two sides of a medal. The roadside assistance will carry you over longer distances and going to a dealer for service requires you to drive a longer distance, as well.
It ends up the same: too less dealers.

AWo

I agree, there needs to be more dealers, or at least more authorized service locations.

But I can handle that. I can take a trip to the dealer. I can also spin a wrench enough to handle easily-solvable things without being too perturbed at doing it on my own dime.

But the idea of the vehicle bricking, and then me paying $1,000-plus to have it taken to a dealer to have it fixed when it wasn't even my fault was just a bridge too far to me. Now, that fear is largely gone.
 
I agree, but that does not apply to everyone. A business should not be build on an assumption that the customers can help themselves.

AWo
 
I could be wrong but I’m pretty sure that’s Rhys Darby 🤔
A special crazy Kiwi 🥝🤣
Correct - Hunt For the Wilderpeople. We quote it constantly at my house. “No child left behind. He’ll know what that means.” And an awesome offroad Hilux chase scene towards the end.
 
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