Telltale cluster blacked out

[DSully]

Hey all,

Had a really strange thing happen yesterday. the Telltale cluster completely went out - none of the symbols were showing up for headlights, turn signals, etc and there was no audible "ticking" sound like you usually hear when you switch on the turn signals.

I turned the truck off and back on again, and the issue was still occurring. I got out to check and the lights/turn signals were still functional - just not displayed on the telltale cluster. Ended up driving to work, leaving the truck parked for ~2 hours, and then when I went back out for lunch, everything was functioning normally again.

Has anyone else experienced this? Is it a sign of some larger problem? I plan to give the dealership service center a call just to see what they recommend.

 

[Ovrland Bill]

Hey all,

Had a really strange thing happen yesterday. the Telltale cluster completely went out - none of the symbols were showing up for headlights, turn signals, etc and there was no audible "ticking" sound like you usually hear when you switch on the turn signals.

I turned the truck off and back on again, and the issue was still occurring. I got out to check and the lights/turn signals were still functional - just not displayed on the telltale cluster. Ended up driving to work, leaving the truck parked for ~2 hours, and then when I went back out for lunch, everything was functioning normally again.

Has anyone else experienced this? Is it a sign of some larger problem? I plan to give the dealership service center a call just to see what they recommend.

After this happened to me twice my dealer (Rusnak in Pasadena, CA) had the Telltale Cluster replaced under warranty.

 

[rob88]

Hey all,

Had a really strange thing happen yesterday. the Telltale cluster completely went out - none of the symbols were showing up for headlights, turn signals, etc and there was no audible "ticking" sound like you usually hear when you switch on the turn signals.

I turned the truck off and back on again, and the issue was still occurring. I got out to check and the lights/turn signals were still functional - just not displayed on the telltale cluster. Ended up driving to work, leaving the truck parked for ~2 hours, and then when I went back out for lunch, everything was functioning normally again.

Has anyone else experienced this? Is it a sign of some larger problem? I plan to give the dealership service center a call just to see what they recommend.

Yeah, that's a weird one but not unheard of. The cluster is its own computer that can just freeze up, like a desktop computer. The fact that the actual lights worked means it wasn't a fuse or bulb problem.

The reset after sitting points to a software glitch or a temporary glitch from the battery. If it happens again, definitely get it checked. A quick battery terminal clean might not be a bad idea if they're corroded.

 

[Blackwolf]

Reading this thread made me pay more attention to my tell-tale cluster, which in turn made me realise that when I switch on the ignition all the correct symbols illuminate for the self-test except for the LH turn indicator which flashes once very briefly and then goes out. Another weird glitch to add to the first service list of glitches. NB petrol Grenadier, pre-full ADAS so only the LH turn is missing.

 

[[ Adam ]]

Hey all,

Had a really strange thing happen yesterday. the Telltale cluster completely went out - none of the symbols were showing up for headlights, turn signals, etc and there was no audible "ticking" sound like you usually hear when you switch on the turn signals.

I turned the truck off and back on again, and the issue was still occurring. I got out to check and the lights/turn signals were still functional - just not displayed on the telltale cluster. Ended up driving to work, leaving the truck parked for ~2 hours, and then when I went back out for lunch, everything was functioning normally again.

Has anyone else experienced this? Is it a sign of some larger problem? I plan to give the dealership service center a call just to see what they recommend.

This happened to me several times. The most important thing I did was to document this IN VIDEO like so:

View: https://www.youtube.com/watch?v=xSOSS2Y5W8c&feature=youtu.be


This issue will be very intermittent and the standard dealership response (any dealer, not just Ineos) will be "could not reproduce"

This is, IMO a major safety issue as you have no warnings, check engine light, etc.

Mine was finally resolved, not sure if they replaced the unit, or just fixed the grounds, but it took several trips back to the dealer.