Worldwide Section Guidelines

[Stu_Barnes]

Ok, so a little change from the usual way of things. This forum is for members to post questions to INEOS Automotive for answer by the relevant Dpt.

• please select your geographical area as a prefix.
• pose your question in a respectful manner.
• the usual forum guidelines apply with regards to content and tone
• feel free to post in your native language, but know that your question will be translated with deepl and may lose some clarity

This forum will be monitored and replied to on a rolling basis, (we're still fine tuning this part so please have patience with that) the intention is to have an ongoing constructive dialogue with the manufacturer. The first tranche of questions will be posed to Lynn Calder for a podcast that we are going to record Friday, July 25'th. For this opening round we are going to take the question from each geographical prefix with the most thumbs up as well as a few other things that we would like to discuss. This will be live until the point of recording so it could get interesting.

Stu.

 

[matt_grenadier]

Glad to hear, just wandered over to check the status. Editing video is a bear.

Hopefully it drops in time for me to start my drive out to CO next week.

The first part of the conversation is online now on the youtube channel. Looks like they skipped the video editing entirely

View: https://youtu.be/XlRvuEyG5_M?si=pEM-_roj-1_odS-z

 

[CRH]

The first part of the conversation is online now on the youtube channel. Looks like they skipped the video editing entirely

That's a relief for everyone

 

[matt_grenadier]

That's a relief for everyone

Yes, 3 camera's, that's 9 hours of material to go though .

They did get a call in the car at 2:32, that they did not edit out. So you clearly see how much edit time went into this .

 

[Krabby]

Yes, 3 camera's, that's 9 hours of material to go though .

They did get a call in the car at 2:32, that they did not edit out. So you clearly see how much edit time went into this .

That received call was for context only - just to confirm we're a Mickey Mouse operation. We don't want anyone to be mistaken by thinking we know what we're doing!

 

[Natalie Doyle]

Ok, so a little change from the usual way of things. This forum is for members to post questions to INEOS Automotive for answer by the relevant Dpt.

• please select your geographical area as a prefix.
• pose your question in a respectful manner.
• the usual forum guidelines apply with regards to content and tone
• feel free to post in your native language, but know that your question will be translated with deepl and may lose some clarity

This forum will be monitored and replied to on a rolling basis, (we're still fine tuning this part so please have patience with that) the intention is to have an ongoing constructive dialogue with the manufacturer. The first tranche of questions will be posed to Lynn Calder for a podcast that we are going to record Friday, July 25'th. For this opening round we are going to take the question from each geographical prefix with the most thumbs up as well as a few other things that we would like to discuss. This will be live until the point of recording so it could get interesting.

Stu.

Got it! Thank you!

 

[Wolfgang]

Ok, I’ll give this a go.
My transfer case has a loud whine. It sounds just like diff whine. When my vehicle was new there was a faint whine and they replaced the transfer case.
This replacement transfer case whine has been steadily getting louder and louder, especially between 80km/hr and 110km/hr (50-70mph). It’s trending up, and anyone who has basic common sense, or who has spent years doing vibration monitoring and analysis (me) knows that this means something is wearing out and getting worse.
After many complaints my local Ineos dealer “put ears on it”, presumably microphones or vibration monitoring, on the transfer case and diffs. Shockingly, the service manager said “this is normal for grenadiers so we aren’t going to do anything about it”.
1. If it’s normal, then there is a WAAAY bigger problem to deal with than me.
2. It isn’t “normal”, for a grenadier. I know this because of the loan vehicles I’ve driven, including one with similar km (~25,000) none of them is as loud as mine. One, also an early one, had slight noise. The newest models are quiet, as you’d expect.
3. It isn’t acceptable that a new, modern vehicle has a loud whining noise (apart from me!).

My quandary is what to do. I can’t drive long distances, which is the purpose for which I bought it. I would go insane. Therefore my plans for those holidays are on hold. I must therefore deal with it before the warranty expires. Do Im
A. Find another dealer? Nearest other is 4000 km away.
B. Go to an independent diff & gearbox company and get an analysis and report done, for $ when there’s an obvious problem?
C. Lodge a complaint with consumer affairs?
D. Lodge a complaint with the motor vehicle ombudsman? (Currently favoring)
E. Start a class action?
F. Find a phone number or email address and communicate with Ineos? Tried and couldn’t find. Lodged a questionnaire with specifics and contact information requesting resolution; nothing.
G. New option; put something here on this forum. Potentially a new favourite option.

Incidentally, this issue is preventing me spending money on upgrades like wheels and tyres, racks, holders, batteries and charging etc etc because why bother if I won’t use it and what if they take it back and swap for another one? Either way, it’s put a damper on my enthusiasm. I can’t drive it without getting sad and upset about the whine (daily driver) unless I put the music up loud.

I have the same with my 2023 Fieldmaster Diesel Station. Loud whine coming from the transfer case. My dealer told me thats normal, but whenever I drive one of the dealers cars , they aren't loud.
Transfer box is still the first one. My Grenadier now has 105000 km. It's loud, but still workin.

 

[Logsplitter]

“My Grenadier now has 105000 km. It's loud, but still working. “
Wow. I would love to put many more miles on mine when I get it back.

 

[A R Dykes]

Questions posted in this thread for INEOS will be throughly ignored. post there here with a new thread

 

[A R Dykes]

It works perfectly as long as you follow it to the letter, trust the lights don't keep pressing buttons, to take out of lockers, either disengage the center diff or press front then rear locker buttons. The vehicle needs to sense one of the wheels on each axle is rotating at a different speed. it will then disengage the lockers.
Works every time on mine which is 3 years old in December and has covered 58,000 miles with extensive use of lockers. In some cases it is better to allow the TC to work instead of using the lockers.