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Americas Power steering pump whine

HereinDaRockies

Grenadier Owner
Local time
9:18 AM
Joined
Sep 12, 2024
Messages
853
Location
Denver, Co
Dear INEOS,
A considerable number of Grenadiers are exhibiting a loud, high-pitched whining noise from the power steering unit. This issue is not isolated and is being widely reported across the owner community.

The noise is intrusive and severely detracts from the driving experience—especially when driving with the windows or safari window open. More importantly, it undermines the vehicle’s overall perception. The Grenadier makes a strong visual impression, but that is quickly undone the moment the power steering whine is heard. The sound does not reflect the quality, robustness, or engineering excellence the vehicle is meant to represent.

Owners have every right to expect better from a purpose-built vehicle in this class. This isn’t just a minor annoyance—it’s a significant flaw that demands a resolution.

What steps is INEOS taking to address and rectify this issue for vehicles currently in the field?
 
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edit: tldr; if your case is that the G isnt working out for you, so will get a LC - maybe worth considering what car you bought and why, perhaps a re-think is needed.

I don't know man, a rattling sunglass's mount on the LC V/s on the G - your child might fall out because the doors don't close. The 1GD engine that rattles, but is known to get to 250k Miles with low maint v/s Be nice to drive in a straight line on the G. And equally competent out of the box, on the soft stuff. Vastly superior on the hard stuff.

You wont find the yota boss's on 1:1 chats, because the car they sell for £76,000 - ages over 2 years, 15000 miles to still be on the market for £78,000 - the G goes down 35% in that period, starting from the same price point - in the same market. One has an order book that opens for a few days every year, the other has dealers celebrating the fact that they sold 4 in a calendar month.

Even from a provider confidence aspect, T has a 10 year warranty with many many after market options; G is already locking down what they honor out of Warranty, and the UK dealers will tell you with a straight face that there is low to no chance IA is going to offer anything over 5, it will sink the company.

Lets admit it - the LC250 is far far better 'car' for most people looking at a big boxy thing. They have a lot more dealers, for people who prefer that route; they have a proven provenience. What i would say is that its also not a 2 horse race, there are other big boxy things that also tick many box's for many use-cases and depending on who you are, what you want, your own financial and aspirational curve - are viable options.

Yes, its a nuanced conversation, which is why I have one of each. And anyone who thinks they are a 1:1 play off, needs to really reconsider things.
 
The 1GD engine that rattles, but is known to get to 250k Miles with low maint v/s Be nice to drive in a straight line on the G. And equally competent out of the box, on the soft stuff. Vastly superior on the hard stuff.

You wont find the yota boss's on 1:1 chats, because the car they sell for £76,000 - ages over 2 years, 15000 miles to still be on the market for £78,000 - the G goes down 35% in that period, starting from the same price point - in the same market. One has an order book that opens for a few days every year, the other has dealers celebrating the fact that they sold 4 in a calendar month.

Even from a provider confidence aspect, T has a 10 year warranty with many many after market options; G is already locking down what they honor out of Warranty, and the UK dealers will tell you with a straight face that there is low to no chance IA is going to offer anything over 5, it will sink the company.

It is clear that the US LC250 market is vastly different than RoW.... Here in the US, Toyotas cannot be "ordered" (that is to say you walk into a dealer and say I want it in this color with this interior, and these options). Toyota (technically, the 7 Corporations that are "Toyota" covering each of their regions in the US) decide what they are producing, and when it will be produced, and fill the dealer allocations; this process even includes Toyota decided what accessories are installed on the vehicles at the ports. Dealers can trade allocations amongst each other if they so choose, and this is how people are able to get vehicles that more closely match their spec (often being referred to as "ordering" their vehicle). For what it's worth, this is not the case with Lexus.

Additionally, we don't have the 1GD, only the hybrid T24A-FTS, which has plenty of issues (not nearly as widespread as the V35A-FTS in the Tundra/Sequoia/300 Series LC & Lexus LS/GX/LX). There are plenty of reports of failures of the T24A across all the vehicles that use it (LC250, 6th gen 4Runner, 4th gen Tacoma, Highlander, Grand Highlander, etc. in both hybrid and non-hybrid form), almost always being catastrophic in nature. We also don't get 10 year warranties, we get 3 year/36k mile warranties on the vehicles (and 4yr/60k mile powertrain), so in the US the Grenadier has a far better warranty length. Here, while LC250 resale is strong, it definitely doesn't increase value after several years, but then again, we also don't have 2 years of Grenadier sales to get a solid grasp of depreciation over that time period
 
TBH I didn't even think about RoW trucks - thanks for pointing that out. Being forced to have the hybrid setup is certainly different than owning a well established 4cyl.

Bombastic as it may have been, my point was that even the mighty Toyota isn't perfect. Certainly it is bigger, has a gigantic dealer network and the like, but the LC has issues too. Maybe not the PS pump, but I'll be honest, a whistle from the A pillar that cannot/will not be fixed would be worse IMO as it's much closer to my ear. Likewise, rattles and squeaks in the interior drive me nuts - again, not apples to apples per se, but perhaps more annoying.
 
Yeah the thing is.. the brake squeal has a tsb on it.. Ineos seemingly will not address the egregiously loud steering pump. That’s the difference.

It may also be a seasonal annoyance. I am pulling into my garage these days with windows open and the sound reverberates soooo much.

When it gets colder here the issue will mitigate a bit
 
It is clear that the US LC250 market is vastly different than RoW.... Here in the US, Toyotas cannot be "ordered" (that is to say you walk into a dealer and say I want it in this color with this interior, and these options). Toyota (technically, the 7 Corporations that are "Toyota" covering each of their regions in the US) decide what they are producing, and when it will be produced, and fill the dealer allocations; this process even includes Toyota decided what accessories are installed on the vehicles at the ports. Dealers can trade allocations amongst each other if they so choose, and this is how people are able to get vehicles that more closely match their spec (often being referred to as "ordering" their vehicle). For what it's worth, this is not the case with Lexus.

I think we are a bit of in the middle, in that the total cars produced are fixed ( controlled ? by some emissions and whatnot whatever ), and there are quota's handed to the retail dealers. But there is very much a sales book, and you get in with a 'this colour', there isnt a whole lot else choice in the LC250, after the first edition rolled out. They are all invincible rated, and i think there are a few dealer fit options ( maybe the tow bar was an option on order ?)

Additionally, we don't have the 1GD, only the hybrid T24A-FTS, which has plenty of issues (not nearly as widespread as the V35A-FTS in the Tundra/Sequoia/300 Series LC & Lexus LS/GX/LX). There are plenty of reports of failures of the T24A across all the vehicles that use it (LC250, 6th gen 4Runner, 4th gen Tacoma, Highlander, Grand Highlander, etc. in both hybrid and non-hybrid form), almost always being catastrophic in nature. We also don't get 10 year warranties, we get 3 year/36k mile warranties on the vehicles (and 4yr/60k mile powertrain), so in the US the Grenadier has a far better warranty length. Here, while LC250 resale is strong, it definitely doesn't increase value after several years, but then again, we also don't have 2 years of Grenadier sales to get a solid grasp of depreciation over that time period

in the UK its something similar, except you get a year for every annual service you get done at Yota, upto 10 years, and comes with free roadside etc; which is sort of an IQ test, why would you not go there. And the Toyota service network is absolutely fantastic, with very very good part availability.

But I feel this is good / great in the LC space, for the G crowd - i still stand by what I was saying, the G and LC are not interreplaceable for use case, just like the RangeRover Velar isnt going to displace the Q6. Horses for Courses.
 
Could be a good move for you. However, I just went to Google and typed in "Toyota LC 250 land cruiser issues" - I'm not sure the grass is necessarily greener. Quieter perhaps ...

Take the AI summary for what it's worth - I pasted as found although I added color to point some things out.

"While the Land Cruiser LC250 has positive features, some reported issues include limited storage, noisy engines, and potential brake noise or windshield availability concerns. Some users also experience transmission issues with a jerky sensation between first and second gear. While Toyota's are known for reliability, the new LC250's long-term issues are not yet fully known, but the model has a mixed overall owner sentiment.

Specific Issues Reported
  • Noisy Engine and Powertrain:
    Some owners find the engine noisy, which, along with the complex powertrain, contributes to a mixed overall sentiment.
  • Transmission Concerns:
    Reports indicate a jerking sensation between first and second gear on the LC250, with some owners suggesting driving in Sport Mode or turning off auto-braking to resolve it.

  • Limited Storage Space:
    The design of the 250 series has been noted by owners as offering limited storage.

  • Brake Noise and Windshield Issues:
    Some units have been reported to experience brake noise, and there have been complaints about the availability of windshields in certain markets.
  • Fuel Economy:
    Owners have expressed disappointment with the fuel economy of the 250 series. "

Also searched "toyota lc250 land cruiser noise issues" and again pasted as found (but altered the order to move to the top something that could be really annoying. The AI summary does include potential solutions though.


"Toyota LC250 Land Cruiser owners are experiencing a range of noise issues, including: a high-pitched brake squeal from the front brakes when cold, often addressed with a Technical Service Bulletin (TSB) from the dealership; various ticking, rattling, and creaking noises from the rear doors, headliner, and A-pillar, sometimes requiring padding or bumper adjustments; wind noise from the A-pillar area, particularly at higher speeds; and potential engine rattling under low-speed acceleration, especially in cold weather.

Common Noise Issues & Solutions

Headliner/Steering Wheel Noises:
  • Symptom: Rattling in the headliner area near the sunglasses holder or a cracking noise from the steering wheel when turning slowly.

  • Cause: The exact causes are still being investigated, but issues have been reported.

  • Solution: Dealerships are working on these, though they may not be covered under warranty if they are considered design flaws.

  • Brake Squeal:
    • Symptom: Loud screeching or squealing from the front brakes, most noticeable when the vehicle is cool, like when backing out of a parking spot or driveway.

    • Cause: Thin brake pad material.

    • Solution: Toyota has issued a Technical Service Bulletin (TSB) to fix this under warranty. Take your vehicle to a dealership for the replacement of the brake shim kits and pad kits.
    • Symptom: Ticking noises from the rear doors, particularly when going over bumps.

    • Cause: Something loose behind the door cards.

    • Solution: The dealership may need to add extra padding to the doors to fix the issue.
    • Symptom: Wind noise coming from the A-pillar area.

    • Cause: A pocket in the A-pillar that catches air.

    • Solution: Dealerships are reportedly working to fix this, though it may be documented and require the issue to worsen before they can fully duplicate it.

  • Engine Rattling (Low Speed):
    • Symptom: A rattling noise from the engine when accelerating at low speeds, especially when cold and going uphill.

    • Cause: Potentially an engine issue, with concerns raised about the smoothness of the gearbox as well.

    • Solution: This issue may need dealer diagnosis for a solution.

  • Hood Rattling:
    • Symptom: A mystery rattling noise from the hood area that comes and goes.
    • Cause: The hood could be moving on the latch.

    • Solution: Adjusting the hood bumpers up may resolve the issue."

Door Noises
  • Ticking:
    A ticking noise from the back doors, particularly over bumps.
    • Possible cause: Loose items behind the door cards or a need for extra padding.
    • Dealer stance: Some dealerships attribute these noises to the vehicle's design and state they are not covered under warranty.

Lastly, I could not find any conversations with Toyota President: Koji Sato where he specifically discussed any details or issues with the 250 (including noise issues). I was also unable to find any conversations with Mr. Sato where he openly welcomed a direct line of communication to him and his engineering team and/or suggested that building a community with a small group of owners would be beneficial to both parties. Granted I did not delve deeply into individual forums or FaceBook (I'm anti-META) so perhaps that was overlooked.
Before you go for a 250 - couple of engineering perspectives from VERY pro-Toyota sources

View: https://youtu.be/onpbKja9n7E?si=NptsuLjd_YLuo7yB


View: https://youtu.be/zLcly6IunUM?si=AxbqmYZCDu72pfiQ


Stupid face design aside, GX550 engine and transmission might be a better way to go.
 
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