Letter to Lynne Calder

[CrazyOldMan]

pussy.

You need to make a podcast of affirmations - like a sociopath version of Stuart Smalley Daily Affirmation.

View: https://youtu.be/xNx_gU57gQ4?si=U9E_gXGTUhmNQBUP

 

[Tazzieman]

I thought this as well.

WTF happened to this thread?

Can we get back on topic?

Just remember, Zimm is a bot. One of those Cold War prototypes.Rusty. Needs oiling. Goes a bit rogue at times

 

[Shopkeep]

From now on, I'll only read the forum and refrain from posting any opinions.

Nah, stick with it and keep posting Yang. Great to have a more global perspective on the automotive industry and the Grenadier which is after all a global vehicle (conceived in the UK, engineered in Austria, made in France, German engine, Italian axles & brakes, many Chinese parts). We are a broad church here.

不，堅持下去，繼續發布楊的消息。很高興能對汽車產業和 Grenadier 有更全球化的視角，畢竟 Grenadier 是一款全球性汽車（英國構思、奧地利設計、法國製造、德國引擎、義大利車軸和煞車、許多中國零件）。 我們這裡是一個廣泛的教會。

 

[DenisM]

People just need to understand that the first 3/4 of the fuel gauge represents the first 5/6th of the tank, and the last 1/4 of the gauge represents the last 6th in your tank.

Get that math into your head and you’re laughing.

I remember my landcruiser gauge (single tank in the sahara) - it didn’t move below the full indicator for the first 150km, then raced to half way in about 150km and then slowly marched to empty. Funny there was never much banter about that on the LC forums.

Typical result from applying a linear voltage/resistance float device which is ideal for a "regular" shaped tank where fluid height is directly proportional to remaining volume rather than an irregularly shaped tank where change in liquid height vs volume can vary significantly. For example, this is most noticeable on long range tanks on road trains... many have moved from cylindrical tanks on their side to a square/rectangular shape where the liquid height to volume is linear and can be more accurately measured.
The proliferation of shapes of blow molded plastic tanks on domestic vehicles to suit design packaging requirements rather than practical outcomes like accurate fuel gauges has only made the situation worse....
(end of rant )

 

[BMW.Leo]

At the end of the day all I want from Ineos at this point is
-Manual
-ADAS update
-Ability to reset my service indicators.

I’ve all but given up on warranty repairs because my dealership seems incapable of doing anything. And since I have no alternative option I just need for Ineos to actually follow through on the promises Lynn made yet again. With yet again nothing but corporate speak answers.

we are in same situation waiting for manual and info for tools to reset and adjust

 

[Nocrays]

I just got off the phone with Lynn again. I am really impressed with how seriously they are taking things.

The good news is the manual is imminent.

One or two caveats. The manual will essentially be a login to the IA system that the dealerships technicians use, which sounds great. However they have some concerns about uptake, see below. They don't want to simply open source the thing as that could lead to copyright issues and also mean lots of knock off cheap parts appearing which could damage the brand. (My words not hers)

Firstly, transferring the data from the existing program to a PDF format is way more complicated than you might think and therefore time consuming. Lynn really wants this to happen now, so web based it will be.

Secondly if every Grenadier owner wants the manual immediately it could present a few issues, the first of which is each user will need to have their own login, (you will need to provide your email and VIN number) automating this process will require a load of coding at the back end which is more time and cost, and she wants this done ASAP. So user logins will be created manually at IA, this will be a time consuming process, Lynn’s concern is that if all 20,000 owners sign up at once there will be long delays which takes us back to square one. We have been waiting long enough. I suggested to Lynn that if they charged a small fee for this then only those seriously intending to use the manual would actually sign up, she was keen for it to be free however as that was more in the spirit of the original promise. I can’t argue with that.
She asked me to ask you to only sign up for the manual if you actually want /need / intend to use it. If we all stampede for it at the same time it will be like a run on the bank- no one will get anything. If demand is measured those who need it could be browsing the manual in a couple of weeks time.

They also have concerns about adding thousands of users to their existing system, can the system cope with the extra traffic? They are looking at this right now and will hopefully be ready to roll this out in the next couple of weeks. She kindly offered to let me try it out next week, so hopefully I’ll get a login and be able to have a play around with it. I’ll report back to both you guys and to IA on its usability from a home users point of view.

Thirdly
The intention is that for existing owners the manual will be free, but IA have not ruled out charging new buyers a subscription fee. They may end up developing an App at some point but again they don't want to add any more delays to a long delayed project. They are still working on this so don't hold me to that….

Next topic is the code reader. Following my conversation with Lynn a couple of weeks ago her team have reached out to AUTEL and discussions are taking place. Nothing has been agreed as yet but it is her intention to roll out something as soon as possible. It may not be AUTEL who they end up partnering up with, I hope it is as thats the one I have! She doesn’t know as yet how long it would take AUTEL to roll out an update but they are having further meetings in the next couple of weeks. What needs to happen is IA supply AUTEL with data and Autel write the code and then roll it out.. I have no idea how long that will take but she is committed to getting this done.

And finally we talked about parts availability. They are building a more robust system and encouraging dealers to stock more parts. Being a new vehicle they were unsure what demand would be like and now that it has been around for a while they are getting a better idea. They are also giving their regional centres more autonomy and that will also improve delivery. She was keen to point out that it costs them way more if they have to express freight individual parts around the world; it’s in their interest to hold parts at regional centres and dealerships. This is what they are doing.

I’m pretty pleased with the response, this only confirms my belief that they are taking the issues we raised seriously and are acting fast. Its what we wanted to hear.

Fantastic Result Tom.

Been away so surprised on the speed of resolution you've achieved.

I had a singling and dancing bluetooth Autel Tablet which I recently sold because both parties said it wasnt in the pipeline any time soon...Bugger.

 

[Tom D]

Fantastic Result Tom.

Been away so surprised on the speed of resolution you've achieved.

I had a singling and dancing bluetooth Autel Tablet which I recently sold because both parties said it wasnt in the pipeline any time soon...Bugger.

It still might not be AUTEL that they use.... I hope it is though.

 

[CRH]

It still might not be AUTEL that they use.... I hope it is though.

As long as it's someone who sells them worldwide and at a sensible price.

 

[IslandFalconer]

As long as it's someone who sells them worldwide and at a sensible price.

I’d pay an un-sensible price at this point.

 

[Tom D]

I am in to the manual....

Was able to quickly identify the Turbo hose issue and get part numbers... 10 and 50 required....

 

[CountyV8]

I am in to the manual....

Was able to quickly identify the Turbo hose issue and get part numbers... 10 and 50 required....View attachment 7897599

When you say IN TO the manual can you say more or are you a hacker??

 

[Skymark]

I am in to the manual....

Was able to quickly identify the Turbo hose issue and get part numbers... 10 and 50 required....View attachment 7897599

That is great news. Taking into consideration your previous conversation about stampede concerns, has Lynn indicated how INEOS plans to communicate and roll this approach out to existing customers? Will they be coordinating directly or continue to rely on the great job you have been doing as the community’s proxy?

 

[Michael H.]

When you say IN TO the manual can you say more or are you a hacker??

Post in thread 'Letter to Lynne Calder'
https://www.theineosforum.com/threads/letter-to-lynne-calder.12418312/post-1333339682

 

[nzmark]

I am in to the manual....

Was able to quickly identify the Turbo hose issue and get part numbers... 10 and 50 required....View attachment 7897599

Sorry to be ignorant, and "yes" I've read the posts here, but I can't find where you explain how one gets into the manual.

 

[Tom D]

I got early access as a kind of beta tester. Access for others should be soon.

 

[nzmark]

I got early access as a kind of beta tester. Access for others should be soon.

Thanks for your quuck response, and I apologise as I should have firstly thanked you for taking lead on this mamoth task.

P.s. Happy to "beta test" frim NZ!

 

[Tom D]

Thanks for your quuck response, and I apologise as I should have firstly thanked you for taking lead on this mamoth task.

P.s. Happy to "beta test" frim NZ!

I’ll try and post some screen recording and grabs from the manual later.

 

[ECrider]

I’ll try and post some screen recording and grabs from the manual later.

If you get the chance (and hope this doesn't start a flood of requests) could you look into the lower rad struts page and see if offside only is listed or both sides?

 

[BradS1]

The manual really should be a PDF... Or, an executable file... Beggars cannot be choosers but individuals logging into their dealer network sounds like another job title for them. It cannot be that difficult to create a stand alone file for download, then it is one and done for them. Plus you'd presumably have access to it in a no cell/data service recovery situation. Partnering with autel would be fantastic if that happens, I have one of those tablets and it is great. If their intention is to just create a file to add to the list of manufactures on an 808 or similar they'd have a lot of happy campers! Been using one on land rovers since they became a thing, it gets into every single module right down to live streaming dating from heated seat thermistors.

Regardless, great work Tom D.

-Brad

 

[Tom D]

If you get the chance (and hope this doesn't start a flood of requests) could you look into the lower rad struts page and see if offside only is listed or both sides?

Just for you....

Part 90 in the second pic...