The Grenadier Forum
Register Now for enhanced site access.
INEOS Agents, Dealers or Commercial vendors please contact admin@theineosforum.com for a commercial account.

INEOS signs up to The UK Motor Ombudsman’s Industry Code of Practice

IMG_3504.jpeg


“INEOS Automotive has gained accreditation to The Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for New Cars, and Vehicle Sales.
The New Car Code is adhered to by a portfolio of 45 carmakers in the UK. It emphasises a commitment to delivering a positive purchase and ownership experience which includes ensuring vehicles are manufactured to a high standard and that spare parts are available once a new model is launched to allow routine maintenance to be carried out.
George Ratcliffe, commercial director at INEOS Automotive, said: “Accreditation to The Motor Ombudsman’s Codes of Practice underlines our dedication to delivering products and customer service that continually exceed the expectations of today’s discerning customers when becoming a new or repeat owner of an INEOS Automotive vehicle.
“We listened to customers as we built the Grenadier, and want them to know they are our priority throughout the buying and aftersales process.”
The accreditation covers consumers ordering any model from the marque’s expanding Grenadier line-up directly via the INEOS Automotive website – a ‘distance sale’.
The Grenadier is a 4X4 that combines off-road capability with modern on-road driving refinement.
Since launch, it has been joined by the Quartermaster, a double-cab pick-up variant, and in February, a third vehicle line was revealed – The INEOS Fusilier.
The Fusilier offers two powertrain options: A range-extender which uses a petrol engine to charge the electric battery when external charging is not available and an all-electric model.
Bill Fennell, chief ombudsman and MD of The Motor Ombudsman, said: “With a reputation for engineering excellence and innovation, we are delighted to welcome INEOS Automotive to our Motor Industry Codes of Practice.
“They are a valued addition to our accredited business network, and we look forward to sharing our mutual expertise.
“This comes as part of our overriding goal of continuing to drive standards even higher in the automotive sector, and shaping best practice for the benefit of businesses and consumers.””
 

parb

Grenadier Owner
Forum Donor
Local time
1:20 AM
Joined
Sep 10, 2023
Messages
412
Reaction score
585
Location
Silicon Valley, CA, USA
"they are our priority throughout the buying and aftersales process"...
Can i get a service center in northern californa? And a service manual? pretty please?
 
  • Like
Reactions: IGL

Tazzieman

Grenadier Owner
Lifetime Supporter
Founding Guard
Local time
6:20 PM
Joined
Sep 30, 2021
Messages
6,147
Reaction score
12,303
Location
Tasmania
The Motor Ombudsman is a bit behind the times.
Clue: Fusilier is no more, at the moment and until further notice.
 

IGL

GG #2697
Grenadier Owner
Lifetime Supporter
Local time
10:20 AM
Joined
May 12, 2023
Messages
265
Reaction score
436
Location
Frankfurt Metropolitan Area, Germany
“We listened to customers as we built the Grenadier, and want them to know they are our priority throughout the buying and aftersales process.”

...and then I woke up - what a damn nightmare... :ROFLMAO:
 
Back
Top Bottom