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IA UK - Do IA even bother to reply to you anymore?

tartan shepherd

Grenadier Ordered
Local time
5:33 PM
Joined
Nov 15, 2022
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Location
Scotland
Just checking for UK customers is anyone getting a response from customer services via email anymore? Has the Live Chat function disappeared?

I was promised 3 weeks ago that they'd be back to me to confirm something, and despite following up 3 times not a single reply or acknowledgement.

Its all a bit shambolic.
 
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