Best Shocks for Road Use and towing

[KristinaM]

As far as I can tell the nimbus kit is potentially a very small numbers game. That in turn has issues like their ability to get repairs carried out quickly. And this reflects on the general feedback for the brand.

Yep. Failures for this system are going to be considerably more painful due to the small scale bespoke design. It will be very interesting to see how ( or if ) they attempt to work through this constraint. Of course most of the stuff on our ride at this point falls into a similar bucket…

The other aspect that puts me off is the quality control aspects, being a small bespoke like offering - I don't see much traction and feedback from the broader base. And it's not like they are just a new brand.

I suspect most of this is due to the substantially higher price point and lack of brand name recognition for Nimbus versus competing products. None of which is surprising. Of course “beta testing” through your customer base is also a thing but that appears to be quite commonplace in the aftermarket automotive component realm…

I am no stranger to small number offerings, EFS has been my goto choice for 14+ years. I just don't see nimbus quite show up in the same manner, so feedback from the forum members will be great!

Agreed.

 

[Adam-Oz]

Yep. Failures for this system are going to be considerably more painful due to the small scale bespoke design. It will be very interesting to see how ( or if ) they attempt to work through this constraint. Of course most of the stuff on our ride at this point falls into a similar bucket…



I suspect most of this is due to the substantially higher price point and lack of brand name recognition for Nimbus versus competing products. None of which is surprising. Of course “beta testing” through your customer base is also a thing but that appears to be quite commonplace in the aftermarket automotive component realm…



Agreed.

I have a significant warranty issue that has been raised with Nimbus. It’s too early to get into any details but I would have to say that so far the response from Nimbus has been nothing short of extraordinary and probably the best customer care and support I have ever seen from a supplier. It’s still early days but the response from Nimbus has absolutely reassured me that they will go above and beyond to ensure my situation is handled in the best possible manner. Time will ultimately tell and I will report back here either way after the whole experience.

 

[TheDocAUS]

Just received a phone call, my Bilstein shocks and damperer have arrived. They get fitted Friday at Heasmans.

10 days later they get tested when the van is towed to Melbourne to have PPF film applied to the van and the car. There is only one place in Australia that has the van templates, so off on a road trip I go.

 

[KristinaM]

I have a significant warranty issue that has been raised with Nimbus. It’s too early to get into any details but I would have to say that so far the response from Nimbus has been nothing short of extraordinary and probably the best customer care and support I have ever seen from a supplier. It’s still early days but the response from Nimbus has absolutely reassured me that they will go above and beyond to ensure my situation is handled in the best possible manner. Time will ultimately tell and I will report back here either way after the whole experience.

Yep. This is my experience with them from a sales standpoint. They’ve been highly responsive at every step of the process.