Rant... DHL kind of sucks

[parb]

so i ordered the brake pads that justin @Bodhi’s Grenadier found online.
DHL charges import taxes/tariffs which i can understand.

But they are charging roughly 150% more in processing fee for customs brokerage which makes zero sense to me.
This is 100% digital and i just don't think there is any justification for charging this much for essentially digital effort.
Fine if i get inspected etc but to blanket charge this because i can makes little to no sense.


but...

 

[landmannnn]

I paid £13.60 for brokerage to UPS for an EU order to the UK last week, so about the same.

It's a flat fee.

DHL are paying me a pension for the rest of my life, so from my perspective not so bad!

 

[Tom109]

Yes, flat fee. Here is the same $17,

Put the de minimus exemption back in place!

 

[terdrocket]

Mine were in the ballpark