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Key replacement WTF!

Uplander

Grenadier Owner
Local time
10:34 PM
Joined
Feb 3, 2026
Messages
25
Location
WI
Whatever you do, make sure you don't ever lose both key fobs. I bought a MY24 courtesy vehicle as a certified preowned with 4500 miles. It ticked all my boxes and I got for 25K under sticker price. All good, at closing they could not find the second fob and the center console keys and the keys for the lockable spare tire storage.

OK they'll get new ones and send them to me. Sounds good, no problem with that. signed papers attesting they owe those keys.

Fast forward 4 weeks and no keys. I give them a prod, "Hey, where's my keys?"

Answer is, key fob replacement will take 3 to 4 months! That's fucking ridicules! It's a fucking fob with a programmable chip and a blade that just needs to be cut. Is that so hard logistically?

I want to love this vehicle but basic shit like key fob replacement which should just take a few days at most, leaves me wondering "What have I gotten myself into here?"

Any thoughts on this?
 
Whatever you do, make sure you don't ever lose both key fobs. I bought a MY24 courtesy vehicle as a certified preowned with 4500 miles. It ticked all my boxes and I got for 25K under sticker price. All good, at closing they could not find the second fob and the center console keys and the keys for the lockable spare tire storage.

OK they'll get new ones and send them to me. Sounds good, no problem with that. signed papers attesting they owe those keys.

Fast forward 4 weeks and no keys. I give them a prod, "Hey, where's my keys?"

Answer is, key fob replacement will take 3 to 4 months! That's fucking ridicules! It's a fucking fob with a programmable chip and a blade that just needs to be cut. Is that so hard logistically?

I want to love this vehicle but basic shit like key fob replacement which should just take a few days at most, leaves me wondering "What have I gotten myself into here?"

Any thoughts on this?
Has yours had the door button recall completed? They will have to give you two new keys and fobs for that.
 
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