Americas U.S. Pre-Order Terms & Conditions

[Stu_Barnes]

Folks...
At what point in the process will they want you to sign a contract?
Is more money due at that time?
Do you pay for the vehicle when its actually delivered?

I reached out to Ineos on this and the person just kept saying "Contact your dealer."
I said we dont have dealers yet.
She said well when you get one work with your dealer.

A 12 year old could have told me that.

There’s another webinar on the way, I’m sure this will explain quite a lot of the process. At least I hope it will…

 

[evomind]

There’s another webinar on the way, I’m sure this will explain quite a lot of the process. At least I hope it will…

Any info on the webinar?
When?
Thanks

 

[Stu_Barnes]

Any info on the webinar?
When?
Thanks

That’s all I have. Sorry

 

[anand]

It's been talked about ad nauseam between here and the groups on FB.

The PURCHASE contract is signed with your local dealership. It is only at that point that money is exchanged. It is just like buying a car from any other dealership, you pay on delivery. There may be a further deposit when the contract is signed, but that would be up to the dealership, not Ineos in any way.

After you place your pre-order, you have nothing to do or be concerned about until your dealer contacts you to proceed to the next steps.

 

[YellowLab]

It's been talked about ad nauseam between here and the groups on FB.

The PURCHASE contract is signed with your local dealership. It is only at that point that money is exchanged. It is just like buying a car from any other dealership, you pay on delivery. There may be a further deposit when the contract is signed, but that would be up to the dealership, not Ineos in any way.

After you place your pre-order, you have nothing to do or be concerned about until your dealer contacts you to proceed to the next steps.

I do believe that dealers realize they can kill this brand and their future business by not taking care of the customers. The IG might be new - but INEOS is a major parent company that wants to build this as a lifestyle brand as well as fleet/service vehicle. There is much riding on this for all parties to get this right. Not to say there will not be bumps....

 

[evomind]

It's been talked about ad nauseam between here and the groups on FB.

The PURCHASE contract is signed with your local dealership. It is only at that point that money is exchanged. It is just like buying a car from any other dealership, you pay on delivery. There may be a further deposit when the contract is signed, but that would be up to the dealership, not Ineos in any way.

After you place your pre-order, you have nothing to do or be concerned about until your dealer contacts you to proceed to the next steps.

I get that.
What I am asking is if they will ask for money before the truck arrives.
I dont see why they would, just asking.
And at what point in the process do you sign a contract?
Sept?
When Ineos gives them a build date?
When its shipped?
That's really what Im asking.

 

[Loc Nar]

I get that.
What I am asking is if they will ask for money before the truck arrives.
I dont see why they would, just asking.
And at what point in the process do you sign a contract?
Sept?
When Ineos gives them a build date?
When its shipped?
That's really what Im asking.

With all the issues being spotted and flagged by our early adopter brethren, I am hoping and expecting to be able to put the vehicle I order through its paces on a test drive before finalizing payment.

 

[anand]

And at what point in the process do you sign a contract?
Sept?
When Ineos gives them a build date?
When its shipped?
That's really what Im asking.

That'll be sorted out with your dealer, when they contact you.... I don't think anyone can give a more firm answer than that at this point

 

[evomind]

That'll be sorted out with your dealer, when they contact you.... I don't think anyone can give a more firm answer than that at this point

thank you anand.
Yeah, I would hate to drive it off the lot binging and bonging all the way home. lol

 

[bigleonski]

thank you anand.
Yeah, I would hate to drive it off the lot binging and bonging all the way home. lol

Mate from a Euro / Australian perspective, there are two payments after your reservation:

1. $5000 round up to secure your purchase. Then in the fullness of time you will then get your contract. Keep in mind the timing of this has been all over the place. In theory you should get it just before Ineos starts your build, so maybe 3-4 months before you get your car. In practice it has been somewhere between 6 months prior to build, to after it's been built. No doubt this step is a work in progress.
2. Just prior to delivery you will be contacted re final payment. Those in Europe have had to pay Ineos 48 hours before delivery. My intention is not to pay until the dealer confirms it is in the yard, has had it's PDI done, and is right to go defect free - a number of guys in Europe paid and then had to wait weeks for their vehicle (very poor form). In Australia we are also used to not paying until we pick up the car, so I'm not sure if the 48 hours thing will work, particularly for those who need finance.

Hope this helps.

 

[evomind]

Mate from a Euro / Australian perspective, there are two payments after your reservation:

1. $5000 round up to secure your purchase. Then in the fullness of time you will then get your contract. Keep in mind the timing of this has been all over the place. In theory you should get it just before Ineos starts your build, so maybe 3-4 months before you get your car. In practice it has been somewhere between 6 months prior to build, to after it's been built. No doubt this step is a work in progress.
2. Just prior to delivery you will be contacted re final payment. Those in Europe have had to pay Ineos 48 hours before delivery. My intention is not to pay until the dealer confirms it is in the yard, has had it's PDI done, and is right to go defect free - a number of guys in Europe paid and then had to wait weeks for their vehicle (very poor form). In Australia we are also used to not paying until we pick up the car, so I'm not sure if the 48 hours thing will work, particularly for those who need finance.

Hope this helps.

So you may be asked for 5k 6 months before build time, which would be several months perhaps before delivery and I assume the 5k is non refundable?
Hmmmm......Methinks Ineos is gonna have to reach down deep and hire some QC personnel before I start forking over cash.
So the 450 deposit is just to get you in the door basically.

 

[bigleonski]

So you may be asked for 5k 6 months before build time, which would be several months perhaps before delivery and I assume the 5k is non refundable?
Hmmmm......Methinks Ineos is gonna have to reach down deep and hire some QC personnel before I start forking over cash.
So the 450 deposit is just to get you in the door basically.

$5,000 is fully refundable until you sign the contract.

 

[evomind]

I think the market will be rife with flippers for the first 12 months

 

[Krabby]

The system in the States in different than our RoW brothers. We are buying from dealerships and any further down payments will be negotiated with them. Greg said in a Q&A session that no additional deposits are required from IA. Until dealers are announced, however, we won't know any details, but once known, I would think the details will be posted on the forum.

 

[anand]

So the 450 deposit is just to get you in the door basically.

The $450 was simply a fully refundable placeholder for a reservation, not specifically towards the vehicle

 

[curb-optional]

One would think that any dealer trying to build a brand for a new company in a super-niche market would be extending goodwill to the early adopters. They are already taking on significant risk with an unproven manufacturer in an era of supply-chain challenges and economic uncertainty. It would be foolish for them to nickel and dime the first tranche of pre-order holders.

I think that the new dealers are betting on this product gaining immediate popularity, with production alone being the rate limiting factor to sales. High demand will drive the prices higher, and those who took the early risk will have some built-in value.

Around me - MA - there's many dealerships with small sales volume luxury cars. I can see one of them using some space they have at another dealership to get this one up and going. If sales take off, then they can always get a bigger space for sales and service.

 

[IG_in_AZ]

So you may be asked for 5k 6 months before build time, which would be several months perhaps before delivery and I assume the 5k is non refundable?
Hmmmm......Methinks Ineos is gonna have to reach down deep and hire some QC personnel before I start forking over cash.
So the 450 deposit is just to get you in the door basically.

No. The ROW (Rest of the World) model with a 5K down payment, an emailed contract from Ineos and the AGENT model is what they used for sales in UK / Europe / AUS / Afrika. US gets the dealer model we are all familiar with, for better or worse. They have specifically said there will be no further down payments required for US orders.

During the pre-order process, it was explained that the early placeholders will get our orders filled ahead of general public orders. The dealers will be identified in the fall (Aug / Sept) and we will place our final orders through the dealer around then. The early orders will then go to production and hopefully be delivered in December. THEN you pay for your vehicle, just like any other car dealer.

 

[YellowLab]

That'll be sorted out with your dealer, when they contact you.... I don't think anyone can give a more firm answer than that at this point

Exactly - everything is pure speculation at this point...

 

[Loc Nar]

I just received this "Last Call" e-mail from Ineos:

WHAT HAPPENS NEXT

FORGE AHEAD
(From now until June 30th)

Send us your pre-order and preferred delivery location by June 30th, and we’ll assign you a priority build slot according to when you placed your original reservation. We recommend getting your specification right first time, and you can look forward to being in the first group of Grenadier owners in the US and Canada.

STAY AHEAD OF THE CROWD
(June 30th onwards)

You’ll still be able to send us your pre-order after June 30th , but you’ll no longer have access to a priority build slot. Pre-orders are now open to customers without a reservation.

PRODUCTION AND DELIVERY UPDATE
(By July)

As soon as your pre-order is planned for production, we’ll be in touch with estimated build timing. Please note, your pre-order will not be visible in your online account until this time, and it might take some weeks for us to plan all pre-orders for production. So sit tight.

MEET YOUR RETAIL PARTNER
(From September)

Once we announce our retail partners, the partner covering your preferred delivery area will be in touch to finalize details and plan for delivery of your vehicle.

 

[ADVAW8S]

Takeaway, don't change your order or you might give up your spot in line.