Ineos new owner questionnaire

[CountyV8]

Hi All

Anyone else had the new customer satisfaction questionnaire ?

 

[Logsplitter]

Hi All

Anyone else had the new customer satisfaction questionnaire ?

+1

 

[rovie]

Hi All

Anyone else had the new customer satisfaction questionnaire ?

I filled out a questionnaire a few weeks ago. Have you received a second questionnaire now?

 

[Ever Pragmatic]

+1

Not had a second one but I did get a nice invite from my dealer for an off road event this weekend.

 

[Mitchell300]

I completed mine today.

 

[DCPU]

This one?

Grenadier Quality Survey - 14/04/2023

Yesterday I was sent a "Grenadier Quality Survey", (14/06/2023 16:00), which I have completed and sent. In retrospect, I should have taken much more time to consider what I needed to say, rather than letting it go as a cathartic rush. If you are sent a survey, I'd suggest writing out a list of...

www.theineosforum.com

 

[Heater]

This one?

Grenadier Quality Survey - 14/04/2023

Yesterday I was sent a "Grenadier Quality Survey", (14/06/2023 16:00), which I have completed and sent. In retrospect, I should have taken much more time to consider what I needed to say, rather than letting it go as a cathartic rush. If you are sent a survey, I'd suggest writing out a list of...

www.theineosforum.com

Is there a time limit for responding?

 

[Krabby]

Not had a second one but I did get a nice invite from my dealer for an off road event this weekend.

What did they set up?

 

[Ever Pragmatic]

What did they set up?

A free pass to play at an off road centre. Should be fun and I’ll take the kids. We’ve had the Gren down our lanes and tracks but this is a 4x4 adventure site so that should get them screaming.

 

[Ever Pragmatic]

A free pass to play at an off road centre. Should be fun and I’ll take the kids. We’ve had the Gren down our lanes and tracks but this is a 4x4 adventure site so that should get them screaming.

I should have said that it is the Billing Off Road Show.. I’ll be surrounded by inquisitive classic Land Rover owners and my boys will have to be warned about the amount of facial hair they’re going to witness. I’ll do my best not to get it stuck, or otherwise drive in an embarrassing manner.

 

[Cheshire cat]

Just today completed my questionnaire.
Not a lot gone wrong with my vehicle over the past 6 weeks or so outside of spurious alarms. When filling out a list of any complaints, keep a note as later on you will be presented with a questionnaire for each fault but no prompt as to which fault you were referring to. A lot of my 'complaints' were in actual fact just observations as outwith the infotainment and various false alarms I am very happy with the vehicle.
Some of the observations centred on:
Lack of USB points
"None slip' areas being very slippery
Lack of storage space in cockpit area

Only quality assurance issues I could point out were:
Plastic trim in the luggage area and rear doors
Roof strips not appearing to be fully secured along their length.

The questionnaire does not give much room for adding comments and overall, is not that well laid out. As said previously, this will not be completed in five or ten mins if you want to give decent feedback.

 

[MACS]

+1