Anyone else get an email today?
G.
SERVICE-UPDATE
Hi Carl,
We would like to sincerely apologise for an issue that occurred at the beginning of the year, when a service warning light appeared on the display of some INEOS Grenadiers showing an incorrect overdue service message.
The message was caused by a software bug that incorrectly recalculated the service interval on 1 January 2026, which resulted in the warning being displayed on the console.
We would like to emphasise that this is not a recall and does not indicate any fault or safety issue with your vehicle.
In some cases, vehicles were not affected:
•If you have not seen this message: No action is required; please disregard this email.•If you have seen this message: Please contact your retailer to arrange a software update.
The update takes no longer than 30 minutes. To avoid delays, please book your slot in advance rather than arriving without an appointment.
As a thank you for your patience, if you bring your vehicle in for the update between 13th February and 31st May, you are eligible for the following exclusive accessory bundles:
•The Protection & Utility Bundle: Your price: £624 (Includes Rock Sliders or Side Steps, Rubber Floor Mats, Front & Rear Seat Covers, and a Picnic Table - RRP: £2393).•The Essentials Bundle: Your price: £374 (Includes Rubber Floor Mats, Front & Rear Seat Covers, and a Picnic Table - RRP: £1274).•Full Length Roof Rack: Upgrade your storage with a Full-Length Roof Rack for £599 - RRP: £2150.
Thank you for your understanding and continued support.
CONTACT A RETAILER
Terms and Conditions:
Must be a current owner of an INEOS Grenadier. Existing customers can purchase accessories as part of a new MY26 stock or factory order. Accessories can be purchased individually (Rock sliders £199/Side Steps £250/Rubber Floor Mats £49/Picnic Table £175/Seat Covers Front and Rear £150/Full Length Roof Rack Platform £599). Offer prices communicated do not include fitting cost at an INEOS Grenadier retailer. Accessory bundle offer is only available between 13th February and 31st May to existing INEOS Grenadier owners and cannot be applied retrospectively to any accessories purchased previously.
INEOS Automotive. All rights reserved. Copyright © 2026. This email is published by INEOS on behalf of its businesses. Should you wish to write to us, our headquarters is situated at: Anchor House, 15-19 Britten Street, London, SW3 3TY.
Manage your preferences or unsubscribe here.
Please do not respond to this e-mail. This mailbox is not monitored. If you have questions about this message, please contact us here.
INEOS Automotive Limited is a limited company registered in England with registered number 11201576. Our registered office is at: Hawkslease, Chapel Lane, Lyndhurst, SO43 7FG, UK. INEOS is a registered trade mark owned by INEOS Capital Limited. Grenadier and Project Grenadier are registered trademarks owned by INEOS Automotive Limited.
G.
SERVICE-UPDATE
Hi Carl,
We would like to sincerely apologise for an issue that occurred at the beginning of the year, when a service warning light appeared on the display of some INEOS Grenadiers showing an incorrect overdue service message.
The message was caused by a software bug that incorrectly recalculated the service interval on 1 January 2026, which resulted in the warning being displayed on the console.
We would like to emphasise that this is not a recall and does not indicate any fault or safety issue with your vehicle.
In some cases, vehicles were not affected:
•If you have not seen this message: No action is required; please disregard this email.•If you have seen this message: Please contact your retailer to arrange a software update.
The update takes no longer than 30 minutes. To avoid delays, please book your slot in advance rather than arriving without an appointment.
As a thank you for your patience, if you bring your vehicle in for the update between 13th February and 31st May, you are eligible for the following exclusive accessory bundles:
•The Protection & Utility Bundle: Your price: £624 (Includes Rock Sliders or Side Steps, Rubber Floor Mats, Front & Rear Seat Covers, and a Picnic Table - RRP: £2393).•The Essentials Bundle: Your price: £374 (Includes Rubber Floor Mats, Front & Rear Seat Covers, and a Picnic Table - RRP: £1274).•Full Length Roof Rack: Upgrade your storage with a Full-Length Roof Rack for £599 - RRP: £2150.
Thank you for your understanding and continued support.
CONTACT A RETAILER
Terms and Conditions:
Must be a current owner of an INEOS Grenadier. Existing customers can purchase accessories as part of a new MY26 stock or factory order. Accessories can be purchased individually (Rock sliders £199/Side Steps £250/Rubber Floor Mats £49/Picnic Table £175/Seat Covers Front and Rear £150/Full Length Roof Rack Platform £599). Offer prices communicated do not include fitting cost at an INEOS Grenadier retailer. Accessory bundle offer is only available between 13th February and 31st May to existing INEOS Grenadier owners and cannot be applied retrospectively to any accessories purchased previously.
INEOS Automotive. All rights reserved. Copyright © 2026. This email is published by INEOS on behalf of its businesses. Should you wish to write to us, our headquarters is situated at: Anchor House, 15-19 Britten Street, London, SW3 3TY.
Manage your preferences or unsubscribe here.
Please do not respond to this e-mail. This mailbox is not monitored. If you have questions about this message, please contact us here.
INEOS Automotive Limited is a limited company registered in England with registered number 11201576. Our registered office is at: Hawkslease, Chapel Lane, Lyndhurst, SO43 7FG, UK. INEOS is a registered trade mark owned by INEOS Capital Limited. Grenadier and Project Grenadier are registered trademarks owned by INEOS Automotive Limited.
